I had a new stereo with amplifier installed my truck to replace the stock head unit, and my…read moreoriginal amplifier here. Josh and crew took my old installation and made it better. The attention to detail is what I appreciated the most. The install really looks stock, with no exposed wires or parts. They even build a rack for the new amp and placed that behind the seat where it can not be seen. My system is not a "high end" system at all, but to me it sounds great. If you are looking for an upgrade to your car's audio, JML will take care of you. Josh IMO is a very genuine person, and will tell you straight. I have seen him at car shows around town, and he always remembers my name, and is easy to talk to.

We had our Tesla Model S for about a year, and while the sound was good, it certainly wasn't great…read more During our first consultation with Josh, he showed us around his shop - an extremely clean shop with several state-of-the-art tools - and recommended an environmental package. With this, they basically fill the empty space in the doors with a proprietary material that deadens sound and acts as an insulator for the speakers. The effect of this is difficult to describe, but imagine wearing a cheap pair of earbuds. The sound is typically tinny and lacks any fullness. Now imagine pushing those earbuds into your ears so they are fully insulated by your inner ear and a seal is created. Without the sound leaking outside of the ear, the music becomes much richer, the bass comes out; the earbuds begin to sound like a much more expensive pair without buying anything new! This is the same effect the environmental package provides to a car. In addition to making speakers sound their best, having insulation in your doors also helps with road noise on highways and makes the HVAC system work less. This latter point is especially important for electric cars. After the environmental package, we decided to take it one step further and have subwoofers installed. Josh and team put in custom fabrications for the dual 10" subs and amps, hiding them in the well of the trunk. You can't even tell anything was modified until you turn the radio up. The bass is incredible - it's not the overly boomy type that just makes the car shake and draws attention. Rather, JML installs speakers designed for music that deliver a richness and enhance what you listen to rather than dominate it. Overall, we were extremely happy with our experience working with JML - they truly know what they are doing. We researched quite a bit before going to them, and they were the only ones able to work on a Tesla. This shows that they are constantly learning about new technologies and are industry leaders in car enhancements. They are not inexpensive by any means, but in the end, you get what you pay for. Like most of JML's customers, I'm sure we'll be going back to them in the future.

Bad equipment, bad service, nothing he sold me works as he said and he doesn't even seem to know…read morethe technology available. Avoid at all costs. I bought a nice old used car and wanted to upgrade the stereo. I brought it here because he was in my neighborhood. First, and this was early 2025, he didn't know that wireless bluetooth android auto was a possible thing. Then his inventory was primarily older technology that was very overpriced, although I did not know this at the time. Believing Kenwood was a good brand, I agreed to buy a Kenwood stereo and backup camera that he would install. This would run me $800. When I got the car back the steering wheel buttons that controlled the stereo did not work. When I went back to him he said "oh, you didn't say you wanted that. That's extra." How in hell would he think I didn't want that? He charged me another $100. Then I started using the stereo he sold me. It didn't work. if it received a call it got hung up and couldn't do anything else after the call ended unless you turned the car off and on. I brought it back to him several times and he couldn't fix the problem. He called Kenwood - they said he had an older model and it needed an update, that I needed to bring it back which would take a few hours. It didn't fix the problem. Googling the kenwood system he sold me I found that this problem is absolutely epidemic amongst this unit. Something he either didn't know or else he was just trying to get rid of inventory he knew sucked. Then I tried the wired android auto, which isn't easy to do because he put the USB outlet in the glove box (!). It doesn't work either. And yes, my android auto, wired or wireless, works great on every other car. He has sold me a completely useless stereo system, I am out $1000, he refuses to do anything more for it. Do not go to this guy under any circumstances.

I had a new radio installed in my Subaru and it was expertly done. The quality of the work was…read moreexceptional. The job was completed in less time than originally stated and I had barely finished my coffee and was still reading my magazine. J is an honorable man who I will use again on my Volvo. Can't wait to work with J Audio again!

I was looking for a new Radio for my daughter's 2006 Nissan that would give her access to today's…read moretechnology. I visited Custom Sounds and Tint in Des Peres. They were able to set us up with a JVC stereo which was a a great buy. They provided a quick one day install which looks like it came from the factory in the car. They have a tutorial after the install which made the transition easy. If you're in the market to update an old stereo into today's technology I recommend considering this store.

I took my car up there at 9 am they said it should take 4 hrs to install a interlock device then…read moregot a call at almost 5 saying the part was defective and that now I was gna be out of a car u til tomorrow. I had doc apt and my kids needed to be picked up this was my only vehicle. The mi ute theh diund out it was faulty they should of put it back together and had me com e get it and bring it back. I will NEVER EVWRR EVER go there again horrible custo.er Services. I also expect a discount t this isn't my faukt.

Very unprofessional business with no understanding of setting appointments. Scheduled a radio…read moreinstall for a specific time owner and installer walks in 45 minutes later. No acknowledgement of delay as if this was acceptable behavior. The attitude was as if they were doing you a favor not you paying for a service. Avoid this business if you want proper service and professionalism. Replacing a car stereo isn't rocket science.

The service was great... Got an alarm installed yesterday good clean work. Will do business with…read morethem again.

Radio and TV went out in my 2020 vehicle with 20k miles on it. After purchasing a new radio to be…read moreinstalled the nightmare began. Not only was the install a complete f up, I had to bring the car back 4x's for various issues. Upon speaking with the regional mgr, I got no where, he continued to act as if they didn't screw up and when I insisted on a refund and for them to pay for a new battery, tow, etc. I was told No as a battery "has wear and tear" and if I wanted my money back for their poor quality install I would have had to put the car back to factory setting???!!! As a result of poor installation my car battery died and this started a pleather of issues with another facility. Custom Sounds would not reimburse me for the tow, battery and need of a new starter. I will be taking them to court, however I DO NOT RECOMMEND this store to ANYONE. Incompetent, useless and ignorant.

The place is a joke. I went to go get my windows first time it sat in a garage for four or five…read moremonths, bubbled. then I took it back to get windows retinted. I asked for 20% only on the front windows. And the rear 5% like it was.... They ended up doing 20% all the way around and they don't clean the windows at all. They returned it with dirty windows like they did the first time.

Gary and the team did an amazing job. They were collaborative, fast, great quality and best of all…read morewell priced. Cannot recommend

Great to deal with very knowledgeable and professional. Upfront and did not try to oversell what I…read morewas looking for in audio upgrade. Highly recommend

Good guy. Been coming here for years, I love that he carries all kinds of brands and items. I got…read morehooked on soundstream here back in 2011 and been coming back ever since.

Does good work but never answers the phone.or door been trying to get in contact over a month..read more