The customer service at this store is absolutely terrible!…read more I came in to purchase a new laptop and the salesperson didn't even acknowledge my presence. I stood in front of the laptop I wanted for approximately 20 minutes while he helped another couple with their purchase. I wasn't upset that he was helping someone else but that he could have at least greeted me and acknowledged that I was waiting patiently. Honestly, I would give zero stars if that were an option. Best Buy, you really need to do better with your hiring practices. No wonder companies like Amazon are taking over and putting you guys out of business. If this is the type of service I'm going to get then I would rather shop online but not with your company.

I opened a Best Buy credit card to purchase a computer, which I paid off in full. I kept the…read moreaccount open because I planned to make additional purchases. When I was getting ready to buy something else, I noticed an unexpected $46.00 charge from Geek Squad. I never requested their services, yet the charge was added to my credit card. Frustrated, I closed the account. Because of the unauthorized charge and the late fees that followed, the balance kept increasing. I contacted Geek Squad, and they removed their charges, but the late fees remained. As a result, the account was reported, and my credit score dropped. All I wanted was to do business with reputable companies, and instead I ended up being penalized for a situation caused by their mistake, or their scam.

I have been several times. First, shout out to Yassim - a superstar in customer service. He…read moredeserves 10 stars. The manager (Michelle, I believe) also very helpful. I knew a head of time my issue would require several visits. Yassim got me all teed up to fix my issue and we just needed corporate to review some paperwork. On my subsequent visit I was initially assisted by one rep who put me on a service call with corporate and then abandoned me. The call was not helpful and the the first rep asked another rep to work with me. The second rep was underwhelming and I ended up just leaving as I knew dealing with that rep would not be productive. So, overall - some diamonds mixed in with some coal. If you get a diamond you will be pleased. Otherwise......

No one welcomed me when I entered the store, customer service was lacking friendliness & respect…read more The time taken for a process that should've been 5 mins is ridiculous

Laketon TV Sales had the refrigerator size we needed at a good price. The delivery was quick and…read moreefficient. They hauled away our old refrigerator. Would highly recommend.

Polite, pleasant, prompt. Oven repaired quickly and price was good! Longtime local business!read more

Had nothing but trouble with this store. When I stopped in to sign up for cell service and buy a…read morenew phone,I was assured they had coverage at my home. Despite their maps and assurances, I found I had no coverage at home. Had to drive a mile to receive a signal.I called the store a half hour before they were supposed to close,and they were gone already. Called customer service and they could not help me because the store had not given me the information I needed to prove I owned the phone. Went back to the store when they were supposed to open the next day, and no one showed up until 45 minutes later. Of course, the phone worked at the store. After several calls to the customer service number (and going through the long phone chain and being on hold each time) I finally told them I was returning the phone. The agent agreed it was useless to me and i should go elsewhere for cell service. After signing up with another carrier I took the phone back. The store was open-but no one was there. After 15 minutes, the agent returned carrying his lunch. At first, he was not willing to let me return the phone but finally agreed to take it back for a $25 restocking fee. I got back $53 on $130 phone (something about getting a credit on the phone to cover the first month's service). When I questioned paying the $60 first month's service fee when I only had the phone for 4 days and could not actually use it for those 4 days, I was told he had to talk to his rep who he could only contact via email. He would not give me the email address. I assume he did nothing because I just got a $221 charge on my credit card. Which means I am out $168 for a phone and service I never used. (I did keep the case). And I cannot get through to a live person at Metro because I no longer have an account there once I switched carriers! This might be a good carrier in other areas, but I would STRONGLY advise anyone in the eastern Pgh suburbs to avoid this store at all costs.

My go to Target simply because of the location, but they definitely have a lot of areas they can…read moreimprove on. Over all, though, the staff is friendly and efficient. They get people through lines fairly quickly, seem generally knowledgeable about products and when there is an issue, a manager generally comes fairly quickly. The drive up is always wonderful. Staff is always courteous and efficient. The one time I did experience a longer than expected wait, someone came over to the car and said they had a high volume of cars at the time (which they did) and they apologized for the delay. This was a nice touch so I didn't have to worry or wonder what was going on. That being said, they could do a better job of maintaining the overall neatness and cleanliness of the store. And keep the shelves better stocked. The worst, though, is the bathrooms. They always seem to be a hot mess.

this target has good inventory, but i have multiple things to complain about. the store is like a…read moredirty warehouse that looks like a 6 year olds undone bedroom. there are about 50 carts around the store that have multiple boxes on them absolutely blocking the aisles. another thing. the staff. they are very rude and unhelpful and they act clueless. especially the older black woman with shorter hair, she ignored me for 5 minutes at checkout...