Run Run Run!!!!!!…read more This is the worst experience I've ever had with a car audio company. They damaged my property during an install and couldn't even fix the issue after three different visits. They left power wires hanging on my clutch. Battery covers missing all the clips and not installed. Ripped my seat and denied it. After everything was supposed to be fixed, now my heating and cooled seats don't work. What a joke!!! I will be taking civil action against this company for the damages and loss of work. They would not release the car to me unless I paid. The owner Mr. Jody will not return any calls or messages I left for over a month. I will never let these guys work on my car again. Ford will be taking care of everything.

These guys are excellent! About 2 years ago, they installed a five channel Rockford Fosgate…read moreR2-750x5 amp, 4 - 6.5" Punch P1650 speakers and 2 - 10" R/2 Rockford Fosgate subwoofers in my Jeep Wrangler Unlimited and that system rocked out! The bass was deep and clean and along with the 4 Punch speaker's brought a party to my Jeep. I couldn't wait to get in and go for a ride and didn't care how long the trip lasted because the sound was so sweet. The head man, James, was great, he knew just what to add to my ride to get it rocking and the installer, Dante, was a genius at tuning the system to my exact taste. 5-star experience all the way with Sound Pro! But wait, there's more! Last week, I had James and Dante upgrade my system with even better Rockford Fosgate gear and now I shake the ground when I roll down the street! I couldn't believe they could improve on what I had. Trust me, this was no gradual increase in sound production. Instead, I was transported into another dimension of sound altogether. I am an old rocker from the 60s and, my system will play as loud as I can stand it which is supersonic level courtesy of 2-10" Rockford Fosgate Stage 3 subwoofers (P3D4-10), a SP-P1000x5 1000 watt amp and 4- 6.5" full range Power T1 Rockfords. No matter the volume, I get zero distortion. Music listening doesn't get any better than this - it is another 5-star performance from Sound Pro!

I'd like to echo the experiences of others here and strongly recommend NOT using this service. My…read moreexperience was an absolute comedy of errors and incompetence. I reached out and listed what I needed done: install a new head unit, preserve existing functions like steering wheel controls, and replace the existing backup camera. The quote I received was a bit on the high side (on par with full-service professional shops), but he was available immediately, so we proceeded. Between the booking and the install date, he changed the appointment time three times, but did eventually arrive. Even though he knew the task, he did not have all the tools or supplies for the job and asked me if I had some he could use. He struggled with the head unit but eventually got it working; however, he refused to install the camera, insisting on a particular brand. We agreed that he would return when that arrived to complete the work. Then things got wild. He had three different aliases and wasn't sure which one he wanted to use (Tez, Demetrius Cooper, Shantoni Tilghman, etc). He gave me the wrong Zelle number for payment, resulting in the funds being irretrievably sent to some other person. At this point, I told him I would not be paying again using any payment apps; check or cash only. He finally returned to complete the installation (for which I would effectively be paying twice), claiming he was "doing me a solid" by doing so. On this trip, he could not figure out how to get the steering wheel controls or the new camera working. At this point, he became visibly frustrated and claimed those weren't included in the original quote, stating they would double the installation price and that he would not use the manufacturer's recommended parts, only some third party parts (apparently the only ones he knows how to install). As icing on the cake, he "forgot" what I told him about payment and wanted me to use yet another payment app. I flatly refused after our last merry-go-round. It was then that I discovered my bank still had a hold on transfers after I had to file a claim against the original payment mistake he created. While I was still trying to untangle the banking issue he caused late into the night, he texted me to say I had made him feel like all of this was his fault and to "keep that money," claiming he was an "honest guy." He got over this morality passed pretty quickly, and contacted me a few hours later to ask where his money was. I am not sure if this is the prelude to a scam or if he legitimately had a memory lapse. Seriously, learn from my mistake and avoid this person/company at all costs. He is not only technically incompetent, but there is some exceptionally shady stuff going on here. Demetrius actually responds to shift the blame on me, but cannot deny anything I have said, because I have screenshots of everything from him and the bank. The ironic thing, is that he had manned up, admitted his limitation and honored his quote (or reduced it since he could not do the complete job), I probably would have REPAIDED him out of pity. Shame on you, sir! UPDATE: Business owner doxxed me in attempt to intimidate me into removing negative review. Escalated to Yelp's legal team.

I do not recommend Tez and his company. He is incompetent and is passing himself off as a qualified…read moreprofessional car audio installer. I found his services to be expensive yet done incorrectly. I ended up having to pay a real professional car installation company to correct his work that next week because my radio was pretty much useless after he worked on it. He's unskilled and came unprepared. I had to loan him my own drills so he could to do the job. I even had to give him a step by step YouTube video to install the subwoofer. After he installed the 3 speakers they sounded distorted and blown. He told me NOT to turn up the volume for 3 days. Otherwise the "subwoofer may be damaged forever." So i never got to listen to the system with any real volume while he was still here. I bought everything from Crutchfield that he needed to install everything right but he told me two items were unnecessary and so he didn't install them....(an LOC and custom speaker brackets). He even admitted he didn't know what an LOC was or where it went. So I called a crutchfield technician while he was still here to educate the both of us. He spoke to the tech who told him it was needed. He then said Crutchfield was unnecessarily up-selling me things that i didn't need. My new installer i took the car to had to reinstall the amp he installed because it was installed so poorly, they put the brackets around the speakers he neglected to use and installed the LOC. They said not installing these things was the reason for the blown speaker sound. The car sounds amazing...now. The new installer charged me $400 to correct Tez's shoddy work. I texted Tez about the bad job he did and asked him to reimburse me $140 of that because i felt it was only appropriate. I got back a thumbs up emoji. He said he'd call but never did. So installing an amp, a subwoofer and set of speakers costs me $830 in total for Tez's job and then to correct his work. I can't even say you get what you pay for because the initial price he quoted me increased by 20% once he arrived. I told him I had no problem paying him that because i believe in paying people what their worth so i did. I do not believe his services are of any quality or value. Your car is a big investment so take it to a professional instead.

Can't give this establish enough praise! Claud and his business is a benchmark of what all small…read moreblack & other's businesses should be. Honest, Reliable , Integrity & Community. They helped facilitate a situation with addressing my son's vehicle that have been having problems even though I live all the way in DC. A business that stands on business & principles!

I had a great experience with Complete Sound & Protection. Claude exercised patients and fixed the…read moreproblem in the end. I had a double-din installed by a family member last year and months after I began to hear an intermittent high pitched sound from my speakers. Unfortunately, just like going to a doctor for something that pains you, the sound was no where to be found once I needed a diagnosis. The high pitched sound never came on while I was at the shop. Luckily, I had recorded it on several occasions, so I was able to provide those clips to Claude. Long story less long, he was able to fix the problem by process of elimination, and it did not cost the arm and leg that I assumed it might. So happy with the end result! Thank you, Claude. I'll be back next year to install the subwoofer. Thanks again!

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Great service and quality work. Definitely recommend their service. Also very responsive.read more

First off, he spoke with my mother previously and quite a price for install of components and then…read moreasked to see what we had to confirm cost quoted. My son, who the install would be for, took components to show and was basically told that after spending $1000 for everything, we actually had junk and tried telling him he needed several other high dollar items, which I know for a fact we don't need, especially if we weren't going for loud thumping bass and I purchased everything we needed for a CarPlay, tweeters for the front doors, back main speakers and a kicker sub/amop box with all wiring, harnesses and additional hardware. After he saw items and tried charging for other unneeded components his price went from a couple hi dollars to a grand - I know for a fact Best Buy can and will do it for $300 currently but I have to wait over a month to get work done. Next time, Joe, ask what your potenti customers are wanting out of the new system and don't insult their purchase...not a way to win loyal or even first time customers.I mean, if you were looking for good tips to be suc that is. Won't go back for quote and definitely won't be going for any services.

First off the guy is smart when it comes to anything electronic. Hooked up my stereo in nothing…read moreflat. If you need a new stereo or work on your system, this is the place to go.

We had a new stereo head unit installed in a couple of cars. Did a professional job, in a timely…read moremanner. Very reasonable cost. Highly recommended.

Huge thanks to Dak and the team at Cartunes for coordinating an incredible round of upgrades on my…read more2026 G90 BMW M5. From the performance enhancements to the Akrapovic exhaust, ceramic coating, window tint, and radar install, everything was handled flawlessly. Their attention to detail and customer service are unmatched. The car looks, sounds, and drives better than ever. I've been a customer for 20 years, and they continue to exceed my expectations every single time. Absolute pros.

Called for some troubleshooting thinking maybe I had a ground wire problem and the owner came to my…read morehome same day!! Yes that's right, mobile service in the comfort of my own garage. I'll definitely be reaching out again when I upgrade my radio unit. He was very thorough and ruled out every possible scenario one by one until the issue was located and resolved. Genuine nice guy also.

The owner, Amp, is great. He is knowledgeable and is dedicated to getting the job done correctly…read more He provides mobile service which is great with schedules always full. Amp advised and installed a back up camera and new radio receiver in an older truck that my 16 year old is driving. It not only made the truck safer but also gives a whole new feel to the truck. I highly recommend!

Today I received excellent service At a phenomenal Rate ! I called Victor and he was able to see me…read morethe same day and help me get my radio working and install a cigarette lighter. The entire experience was amazing I would recommend everyone to come for a great deal and great service

Shoddy, amateur workmanship and no integrity. Not only did they keep my vehicle for days longer…read morethan expected, but they concealed their poor workmanship. Their installation damaged the surrounds on my mid-woofers, costing me $2,167.74 to replace the speakers. According to Cartunes of Atlanta, the damage was caused strictly due to incorrect installation methods. According to the speaker manufacturer, Polk Audio, the speakers could not be repaired. Also, they mounted the crossovers inside the door panels where they were exposed to moisture/water instead of in the cabin, as is customary. Chavez refused to accept any responsibility.

Easy to work with! Always good service and fair prices. Highly recommend . Ask for…read more Mike. He always takes care of us and get the job done right.

Very friendly and professional staff. Great work on my Katzkin Leather seats. I would highly…read morerecommend them and will be going back for more stuff. I would recommend this place to anyone