Best audiologist in the city. This office is an extension of their midtown office, but better…read morelocation for me. Perfect for a stop in if you need help on your hearing aid or for long term audiology care. NYC Hearing Associates customer service is top notch, I purchased hearing aids from them, very knowledgeable on what is out there, plus they provide free batteries, free wax traps, and free adjustments anytime, they are all about building strong customer relationships. Dr Seth Weible is a great audiologist, great to talk with, helps me explore all alternatives and options, and I would highly recommend him to anyone seeking an audiologist.

Knowledgeable, helpful, and nice. Three attributes that, when put together, make for very pleasant…read moreexperience at NYC Hearing Associates. I couldn't recommend them more highly for anyone suffering hearing loss.

Doc was incredibly helpful and clear. No hard sell, just useful information. Everything was…read moreorganized and pleasant.

I wish I'd gone to see Dr. Krasnick a long time ago. The appointment was so much easier than I…read morethought it would be. His staff was friendly; I got an appointment within a week. The office was convenient, comfortable and didn't feel overly "clinical." Dr. Krasnick took his time with me and answered all of my questions. And now I feel more confident and reassured about my hearing.

I am giving 1 star because I am disappointed and frustrated. I have been trying to get help with…read moreaudiology and hearing aids, but i felt confused and unsupported. I brought my paperwork, but it still was not enough, and I did not understand why. My sister helped me by FaceTime to communicate with the doctor/audiologist, but even then the doctor seemed confused about what I needed the paper for. That was very frustrating for me because I am Deaf and communication is already limited. I have needed hearing aid support for many years, and I really hoped this place would help me move forward. Sadly, I left feeling disappointed and had to cancel and try to get a new referral somewhere else. I am sorry, but I want to speak the truth about my experience. I hope they can improve communication and support for Deaf patients in the future.

Overall I had a good experience. Pouya was helpful in assessing my current hearing ability through…read morea test and explaining different options to protect hearing such as custom-fitted earplugs. I'd recommend this clinic overall.

I've been going to Audio Help for about 3-4 years now since I was first diagnosed with a hearing…read moreloss / tinnitus (Male / early to mid-30's). To be honest, my hearing loss and tinnitus felt like it came out of the blue and I am very fortunate to have Dr. Jessica Woodson and her team as a resource. She was able to provide guidance as to how to cope with my condition as well as explore different hearing aid options within my budget. She was very patient with the process of finding the right hearing aids since I went back and forth with different styles and fit. All the other doctors were helpful as well if Dr. Woodson was ever out of the office. They also set very realistic expectations on suggesting how long I use my hearing aids because it is a process that takes time to get used to. I look forward to my regular follow ups since the team is very service oriented and ensures I have everything I need whether my earpieces are cleaned out, I need new batteries, etc. They also keep me posted on any new technology available in case I ever do want to upgrade. The office is very clean (including covid protocols), the staff is friendly, and it's so easy to book my appointments. If you or someone you know has a hearing loss, and is looking for guidance and professional help, please consider Audio Help. It has kept me at ease while transitioning into a life with hearing loss.

Dr. Lucia Gambino was amazing. My brother in law with special needs was not receptive to wearing…read morehearing aids at first but after meeting Dr. Gambino who patiently explained all of his options, his test results, and provided a demo pair to wear for the week, he definitely had a change of heart. She carefully showed him how to wear them, clean them, change the filter, and finally how to charge the hearing aids every night. Our office experience as a first time purchaser of hearing aids was made so convenient with Dr. Gambino's wonderful personality, knowledge of the product, and ability to navigate through all the additional paperwork for us was simply amazing. We are so thankful to Dr. Gambino and we highly recommend her to our friends and family. The Cheung Family

We were referred to Dr. Feng's office, where my 97-yr-old mother received a thorough evaluation…read morefrom Dr. Tiffany Hong. From the very beginning, we felt she was in caring and capable hands. The exam was comprehensive, and everything was explained with patience and clarity. When we returned two weeks later for the hearing aids, Audiologist Suzette Xie took the time to gently guide my mother on how to use and wear them, making sure she felt comfortable and confident throughout. The fit was excellent, and my mother can now hear clearly again. Conversations now feel natural, and the simple relief of not having to repeat everything has made a huge difference for everyone in the family. We're truly grateful for the care and attention she received. The office has a very friendly atmosphere, and the staff were accommodating with no attitude, even when I needed to make a last minute change to my appointment that day. The wait time was under 10 minutes. Highly recommended.

Dr. Kathy Feng, a New York State licensed Doctor of Audiology for over 12 years, was highly…read morerecommended by a Columbia Medical Center Audiologist to have my hearing aid device made. Well-explained orientation, very precise and patient on how to operate and maintain a hearing aid device. As well as amazing, well-ethical staff, I have seen at a health care clinic. I am impressed with the final product as well, high-end quality and packaging.

This was my first visit to NYC Hearing Associates and I couldn't be happier! Dr. Weible and staff…read moreare extremely cordial and knowledgeable. They took the time to explain in detail each test that was going to take place at my appointment and the expected results. Immediately after the exam, which was very efficient, they explained the results and thoroughly answered any questions that I had. This is a very professional practice with warm and welcoming staff. I highly recommend!

Dr. Monica is great. She knows her stuff and is patient and helpful. I have the Lyric model, so…read moreneed to go about 1x/month. She makes it pleasant and painless.

I am a musician and have gotten custom made earplugs a number of times over the years. This has…read morebeen the easiest experience so far. Since it is a doctor's office they can do all the ear checks and the mold in one place. Chris is also very pleasant to deal with. He called when the plugs came in, made sure they fit correctly and made sure I knew how to maintain them. I highly recommend him.

From the owner: NYC Hearing and Balance is the premier audiology practice in midtown New York City. Located in a…read morenewly renovated ENT office, our audiologists take pride in the work they do, the people they serve, and in having the most advanced technology on the market for both testing and evaluation. Our practice, working closely with our in-house ENT, can help diagnose and treat any problems you are having with your hearing or balance system including hearing loss, tinnitus (noises in the ear), hearing aids, imbalance, and vertigo

I have been to both addresses of the Advanced Hearing Center. Each time I was very impressed with…read morethe professionalism, knowledge, courtesy and care from the office staff to my audiologists. I use the word " my " because it was the first visit for me after my previous audiologist retired. My hearing had been declining and I had just started using a booster for theater, lectures, large meetings, etc. She not only improved how the booster worked, but also recalibrated the setting for my hearing aid that has far improved the quality of my hearing. This is an A-One hearing center I can't recommend it more highly.

Sarah Bocik is an interested and caring audiologist. Having been to three other audiologists in…read moreManhattan over the years, I have a good basis for comparison. She is interested and make suggestions and recommendations that truly enhanced my ability to hear. It's so refreshing to find an audiologist who treats me like a patient as opposed to a customer.

Dr. Marta is great. I couldn't be more pleased with my experience at Audio Help. She's efficient,…read morepatient, an excellent listener, clear communicator and really knows her discipline.

I understand that hearing aids are a significant investment, which is why I was disappointed by my…read moreexperience with this practice. In April 2021, I purchased my first pair of hearing aids (Widex Moment 110 RIC) from audiologist Marta Gielarowiec for $3,650. At the time, I was told these were among the best hearing aids available. As a first-time hearing aid user, I trusted that recommendation. Unfortunately, I continued to struggle with hearing in environments with background noise, such as restaurants, parties, and other social settings. Conversations often became difficult to follow, and I frequently had to ask people to repeat themselves, which was frustrating and embarrassing. About a year after my purchase, Dr. Gielarowiec began encouraging me to replace my hearing aids, explaining that hearing aid technology advances rapidly. While I understand that newer technology becomes available, purchasing another set so soon after spending thousands of dollars was simply not feasible for me. What concerned me most was that the pressure to "upgrade" continued during subsequent visits. I felt that the focus had shifted from helping me get the most out of my current hearing aids to encouraging another sale. My concerns were reinforced when my husband sought to have his hearing aids repaired. We were told they were more than five years old and could not be repaired. However, another audiologist successfully repaired them and informed us that many patients continue to use and service hearing aids that are well over five years old. Based on my experience, I did not feel that my long-term hearing needs were the priority. If you value an audiologist who focuses on maximizing the performance and lifespan of your existing hearing aids before recommending costly replacements, you may wish to explore other options.

called # 1212-722-5570. Wait time is 11min to get to the operator........ however, the…read morerepresentative was pretty nice and quick to find next availability which is next day. But this location only have Dr Lin or Dr Ashman who all Yelper complain about, To be honest, Dr Ashman was pretty friendly as well as he's done the test and listen very carefully. If you're arriving early, on the 1st fl there's a deli and cafe that place to eat and relax. I think depending on who pick up the phone. some women representative are very bad. rude they don't know what customer services means. If you come earlier, there's a small deli spot cafe and seat to wait. I attached photos. At the front desk gives you excuse letter after the visit. I just took one star off one of the medical assist was very frustrated and asking multiple questions that if we need help. I've attached photos and I hope it will help the atmosphere.

the worst customer service at the front desk every time i…read morego all of them treat patients with disrespect and antagonism you are not even able to ask any questions as they chew your head off.