I had a very positive experience and recommend this practice. Both Doctors B and K are very…read morepleasant and welcoming. Dr. K clearly communicated the steps throughout the hearing evaluation. It turns out I was confused about my insurance, which covers the evaluation but not the hearing aids, so I'll have to go elsewhere for those. I should have checked that out before making an appointment but Doctors K and B were very patient and clearly explained the next steps I should take.

Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very…read morenegative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology!

AVOID THIS OFFICE!! The front desk and scheduling is…read morecompletely inept. We either get calls confirming appointments we never made, or the office doesn't have record of our current appointments (even though they scheduled them). They cancel 1/2 of the time and have proven to be incredibly unreliable. They have no idea how to run an efficient office. If you want to have your child progress the way they're supposed to, avoid this office like the plague.

Our daughter needed some assistance with pragmatic speech! Within weeks our girl was labeling and…read moreusing sentences for the 1st time. The staff has been completely aligned with our goal as parents and the results have exceeded our expectations! I cannot say enough good things about our daughters experience!

I wish I could give this place zero stars. I came here because my daughter was having some feeding…read moreissues. At first I literally called for 2 months straight and left messages for a woman named Lorna. She never ever returned my calls or emails. I ended up with her supervisor Ruthy. Ruthy was able to schedule an appointment. In this appointment she stated that they offered feeding services but they didn't take my insurance so I would have to pay out of pocket or go through CPSE. Ruthy recommended that i start the CPSE evaluations before opting to pay out of pocket. I started the CPSE process with their office and they sent a psychologist to my home. I explained to the psychologist that I wanted a complete evaluation because she is now school age and if there is any issue I would catch it early. This psychologist evaluated my daughter and he made the decision to pick and choose who evaluated my daughter. They sent someone to do the education evaluation, speech evaluation and that was it. I specifically asked for all areas and I was told by their offices that it's up to the psychologist to decide what evaluations she needs (which isn't true). I end up getting a call from CPSE to do the final meeting and when I told her what Our Children First said she was beyond upset. This company didn't even come to the meeting. They were on a conference call the whole time. The CPSE worker told them that they weren't allowed to do what they did and they needed to send the rest of the evaluators the way that I asked. The company agreed and they sent who they needed to send. I was told by Ruthy the supervisor that if she didn't qualify I could pay out of pocket for services and I was ok with that. CPSE ended up denying my daughter services because according to Our Children's First evaluations my daughter didn't have any delays. So I called Our Children First to take the option of paying out of pocket. At this time I am informed by Michelle the one who's in charge of these meetings that they do not offer feeding services there. Mind you Ruthy the supervisor said that they did. So I wasted over a year on this company only to not receive any help from them at all. All they wanted was for me to do the evaluations with them so that they can receive the money for these evaluations. If you are in need of these evaluations please use the DOE's company's. These people are not organized at all. I wasted so much time on a company that clearly didn't care about my child's wellbeing. They were only after money.

Great evaluations team!! They do their best to ensure a professional evaluation in a timely matter…read more Michelle Leon has always been my go-to for any and almost every evaluation whether EI, CPSE or supplemental =)

I was happy with Theo's services. He was flexible on timing and on time. He made the lessons fun…read morefor Matthew - playing a variety of games, etc. Theo taught him rules/ techniques that Matthew uses today to strengthen his R's. I would recommend Theo to others. ~ Rachael, parent of Park Slope 9 year old

Lisa did an amazing job with our daughter. She was always well prepared, provided detailed session…read moresummaries after every visit, and communicated exceptionally well with us. Our daughter absolutely adored her. Lisa was always available whenever I had questions, responded quickly, and collaborated closely with our daughter's other therapists to ensure she received the best possible support. From the very beginning, they formed a wonderful connection, and over time, Lisa became much more than a therapist--she became a true friend to our daughter. Even now that we've moved away, Lisa still takes the time to chat with her from time to time, which means so much to all of us. We truly cannot recommend Lisa highly enough. We are incredibly grateful for everything she has done for our family, and we are all very sad not to have her by our side anymore. Thank you as well for always checking in and making sure everything was going well. We really appreciated your support throughout the process. - Peggy, mom of Upper West Side 4th grader

Hi I went to see Dr. Balu the Chief Physician and his so pleasant always professional staff. Dr…read more Balu took such good care of me today . He made me feel special, he heard my complaint and took care of me like a baby!!!! Thank you for making me feel better, thank you for working in my community! You and your staff I can always count on ! Have a fantastic weekend stay blessed!!!! Thank you Urgent care ! Thank you again Dr. Balu

A community clinic, not too far from several other Essen owned locations. They have a clinic…read moredownstairs and an operations division upstairs. Great place!

Highly dissatisfied with this hospital, if I could give zero stars I would. When my grandmother was…read morealive she praised this hospital on how good they were so when I found out I was pregnant I didn't think twice. The worst experience any pregnant woman can ever have. PLEASE DO NOT GIVE BIRTH HERE! For my 37 week scan I was told my daughter was breeched. The sonography said i can leave instead of scheduling me to speak to the OB/GYN. When I went to see my regular dr she was upset about that as the doctor onsite should have given me options. Fast forward a week and my water breaks, I call the hospital because I know my daughters breeched and they said to go immediately as it's an emergency. I arrive and I'm placed in a small room. The resident tells me I need a c-section. There were no other options given to me at all. Once in the operating room as a first timer all the people in there made me feel so small as if I didn't matter. No interaction it felt more like a transaction. I asked for delayed cord clamping which I'm pretty sure didn't happen. My daughter wasn't placed on my chest until after we left the surgery room. Once given my own room the experience just became worse. I was given 1 bag of diapers and 1 pack of wipes. Obviously this wouldn't have been enough for my stay. I asked for more wipes and was told to wet the gauze. When I asked for more diapers I was given 3, I kid you not, I was happy to be discharged that day. When asking for milk as I was barely lactating I was given 2-3 little milks. The nurses were not friendly. There was only 1 that was a little more attentive to my needs but barely. When I was allowed to leave after 2 days I was told to take my child to the pediatrician the next day for blood work as she had jaundice and had phototherapy at the hospital which was another issue. I went to my pediatrician who said they don't do that kind of blood work and that they have told the hospital that many times. So I end up having to go back to the hospital the following day, mind you I had major surgery (c-section). They did the blood work but first checked the records for the doctor because they needed a request form which I didn't have. That doctor said he wasn't my doctor. I'm not making this sh*t up, I wish I was. The worst experience ever! Oh back to the phototherapy the baby needed, my daughter would cry because she was hungry or for diaper change. I would take her out, at one point the nurse scolded me for doing so. I had to tell her I'm not gonna let my daughter cry just because they said so, she needs to eat. Please think twice before going to this hospital. I want nothing to do with them. Never ever!

I left a review earlier in regards to my 83 year old Mom w Parkinson who came dehydrated in The…read moreambulance 2 hours ago n NOBODY has given her n IV . We were at Essen urgent care n the Dr there called the paramedics himself because she needed n is n other care BUT SHE HASNT BEEN GIVEN A BASIC IV