6/10/25 Had an appt 2 weeks ago was 1st customer at 8am Got there 7:55 Checked in then waited... 8:15am Audiologist walks in carrying a store bought coffee No acknowledgment, Good Morning, smile... maybe she was shy, shame... I'm guessing she needed that coffee vs being on time Disclaimer I don't drink coffee If that coffee worked then great because she was Thorough, Efficient, Friendly n a Good Listener (Get It?) On a good note Considering getting hearing aids from there read more

A bit apprehensive for my first appointment here. Brenda the receptionist is sweet. I had informed my regular doctor that what I was hearing or not hearing was a bit off enough to get it checked out, Different exams with ear Bud like items placed in your ears. You just sit and do nothing while high, medium and low sounds are heard. You then go into a little booth and signal the doctor if you hear something. Finally you repeat words after Dr. Mary Ellen. Results are shared and solutions given. No pressure just go home and think about it and get tested again in 2 or 3 years. read more

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I had Dr Mary today. She's was very calm and had a lot of patience. She reassured that if i wasn't comfortable doing any of the test we wouldn't need to move forward. I'm very thankful for her. She answered all of the questions i had and explained everything very well. Office is very clean and quiet. I will be doing regular hearing test with her in the future. read more

one of young Audiologist I had. she was sweet young lady but she got no product knowledge as brand new hearing aid came out on the market . she need to research and study what she recommending to her costumer before she takes customers . it is just simple hearing aid sales that COSTCO or sam's club rep can sell you with product knowledge. This young Audiologist unfortunately need to study more. For my opinion she was not professional more likely she was just sales lady at counter at store. I would not go back . I knew more than she had clue about hearing aid product. read more

Very friendly staff and knowledgeable audiologist that answer all your questions. Highly recommend coming here for any and all info needed about your hearing. read more

I just moved to the Honolulu area a few years ago and finding professional, top quality, healthcare service providers was on the top of my to-do list. I recently went to Audiology Associates Hawaii for a hearing exam and was extremely satisfied with the staff, the location, and the ease of the appointment process! Location: I couldn't ask for better! Free parking + easy access off the freeway. They are located right in the Aiea Shopping Center which has ample parking spots! In addition, the office holds Saturday morning hours! This is really helpful for office workers who might not have time to stop in during the week. Staff: Dr. Mueller-Schultz helped me check in and conducted my exam. She's very knowledgeable and took the time to explain each part of the exam process. I was a little nervous - I couldn't remember the last time I had a hearing exam! Having the doctor explain what to expect helped calm my nerves. I could tell Dr. Mueller-Schultz really cares about her patients, she made me feel at ease. She was also very attentive and patient with me throughout the whole process. I was in and out of the office in about an hour, this included the exam, and the results that were available right after. We went over the graphs and what they meant, the reason I went in was due to a possible genetic predisposition to hearing loss. I was curious about hearing aids, since I have aging parents and grandparents, and was interested to hear that the office carries a variety of products and the turnaround time after the initial fitting was very fast - in about 2-3 days! I'm going to let my parents know and bring them back here for an appointment! Overall, I had a very pleasant experience and I look forward to counting them as part of my healthcare team on the island! Highly recommended! read more

Office Staff friendly and helpful. Doctor friendly and explains every process. Great location and easy (free) parking :-)

I highly recommend Audiology Associates Hawaii to enhance your quality of life. Dr. Mueller-Schultz is a professional and genuine compassionate caring person who actively listens to your needs. She has excellent follow up and monitoring. I can hear with precision and acuity again even slight whispers. She also helped me with a program that I can activate in noisy restaurants to block out noise distractions to hear others and what is being said. How wonderful it is to be activate in life and engaged in conversations again. It makes a big difference to hear again with the non noticeable hearing aids that Dr. Muller helped me with. Audiology Associates has made a profound difference. read more

Wonderful experience at AAH! I cannot remember the last time I had my hearing checked, not sure I ever had balance testing done and Dr. Mueller-Shultz was very thorough in explaining what she was testing and why. She took the time to go over graphs and charts so that I understood my results which was very helpful. Staff is all friendly and professional. Bonus is they are open on Saturdays! read more

My ENT doctor referred me to a lab to further investigate the cause of my dizziness. These folks are 100% professional and very competent. Once an appointment was set up, they sent detailed instructions on how to prepare for the upcoming balance test. They called to make sure I understood the directions and answered any questions I had regarding the test. I would be lying if I didn't say I was reluctant to show up for testing. Their office is very easy to find in the Aiea Shopping Center. After filling out the forms for a new patient, Dr. Mueller greeted me then took me to an office to gather notes on my condition. She was very concerned and listened carefully to the symptoms I had, writing up notes. The tests were much simplier than I thought and she took time to explain what I needed to do for each test. All of my questions were answered in a very factual manner in a straightforward manner. If I didn't understand the response, Dr. Mueller would find another way to answer my question. The testing was done before I knew it. If you have problems hearing or balance, I highly recommend visiting these folks. They do an excellent job! read more

This is the second time I brought my daughter here for a hearing test. Dr. Mueller Schultz did an awesome job in making her feel comfortable and at ease during the whole process! I would definitely recommend Audiology Associates Hawaii for any audiology needs-you will not be disappointed! read more

I came to Audiology Associates Hawaii for help with selection and fitting of custom-made hearing protection. Dr. Mueller-Schultz helped me pick out which custom ear plugs would be best for me and answered all of my questions about protecting my ears from loud noise. She took impressions of my ears (which felt weird but didn't hurt at all!) and then ordered my ear plugs for me. I LOVE my custom ear plugs! They fit comfortably and keep my ears protected when sound is uncomfortably loud (like when I am on my motorcycle or at a concert). Dr. Mueller-Schultz was kind, gentle and highly knowledgeable. Her office is very clean, the staff is friendly, and making an appointment was easy. I had a wonderful experience at Audiology Associates Hawaii! read more

I gave 3 stars credit all to Dr. Mueller and nothing for her front desk / receptionist, She seems to have a short patience and not very good in customer service. The moment I check in and took my name, she said to me" You're early, I need your Photo ID and Insurance card " without saying Hi back to me- Rude-. And then 10mins later another patient check in and she did the same thing( it's like an automatic response) without a first greeting. But unfortunately the other patient forgot her insurance card with her and I was shocked when the receptionist told her without any manner " Next time you come in to any appointment do not forget to bring your insurance card , because what's gonna happen now is I have to find out your information/ benefits and all... OMG!! It's sounded like she's grumbling about it because she has to do an extra phone calls .. My Point is, giving a first good vibes impression to your clients/ customers/ patients starts in the front desk and goes all around!!! As For Dr. Mueller, she is very gentle and professional. If it wasn't for her I will not go back to this office. read more