My husband had an appointment here and the team was amazing. Dr Johnson was excellent. She…read moreexplained everything in depth to my wife and I. Jasmine at the front desk did an awesome job as well getting my husband set up for his initial appointment. I will say they are also very COVID cautious. Dr Johnson came out to our car to take our temp and they provided hand sanitizer once we entered the building. I highly recommend Audiology Associates to everyone!!!

They are excellent and I highly recommend them if you need hearing aids. Both Audiologists are very…read moreknowledgeable, very friendly and just plain good people. The two ladies in the office are also wonderful.

This audiology business is the only firm that I would deal with if you may need hearing aids. I…read morevisited them approximately 3 months ago when it was determined I didneed hearing aids and I did purchase them. Since then I have returned on several occasions as this technology is pretty new to me, for assistance. They have gone over and above whenever I have a question or concern. I especially want to thank Matthew Lee one of the audiologists who has assisted me on the last two occasions. Again I highly recommend this firm if you do need hearing aids.

They just moved to new offices on Mitchell near the collage that are very nice. Dr. Bodish is very…read morenice and explained my new hearing aids very throughly.

Jerrica Tucker Au.D, office manager Charmain and technical staff are very nice and professional. I…read moreusually call the same day early morning for an afternoon appointment they're always willing to squeeze me in. This team is CAN DO attitude and with a smile. They always help make sure my hearing aids are well tuned and all components working properly. A couple of weeks ago I noticed my left hearing aid wasn't working properly Charmain had me bring in my aid right away no appointment needed, I got bad news that the unit had to go back to Oticon for repair Charmain made sure to expedite the unit via UPS I was kept informed of the status and was called a week later that it was ready. I didn't worry one second I know it will be resolved and I would be just fine Thank you so much for continuously providing executive level support!!! I recommend this audiologist office and staff to take care of you and your family

It took five doctors and two years to have an official diagnosis and talk of a treatment plan…read more Kristin was amazing and I just felt so at ease here. Definitely a 5/5, best place I've been to

the man who works there named Jack I think was way very nice and kind to me to replace my hearing…read moreaid tube for no charge. I explained to him the other place on W Randol Mill (next to McDonald's) at the corner, and the lady said I don't have time to take care of my tube. This was the third time. I send a message to headquarters to fire her. I am tired of her. Cheer to Jack to take the time to DO it for me! The next new hearing will be you. I will talk to the TWC Voc Rehab counselor to use his service for deaf clients. Brantley Hinshaw

I had a really awful experience with a hearing aid center a year or so ago and had almost decided…read moreto give up on hearing better. Then my husband went to SoundWorks on Randol Mill Rd and really liked it, so I decided to try it. SO glad I did. Joe Morales is awesome - professional, personable and knows his stuff. For the last month I have been wearing Oticon aids and really love them. I look forward to putting them on in the morning so I can hear and then I pretty much forget I have them on until time for bed. Joe has adjusted the aids so that I can hear what I want and need to hear but am not deafened by extraneous noises. And you would not know I'm wearing them unless you looked very closely. Hearing better has been a life changer for me.

I been going to Cross Timbers ENT for a few months now for hearing and it has been a good…read moreexperience. The staff at the front are nice and helpful. Easy to make an appointments on the phone. They also have a Mansfield location I have only been to the Arlington location. The office is on third floor in the corner off the elevator. Plenty of parking out front. Waiting room is a little small but I always have a seat when I go. Television in the waiting room just shows hearing info commercials instead of real TV. I guess that is easier than people wanting to change the TV show, or some bad show that you cannot stand. I had a hearing test here, I like hearing test lot of fun listing to beeps. The audiologist I had was very nice knowledgeable and professional. The doctor I saw was very helpful, knowledgeable and professional I will always go back to him if I can. Front desk staff and on the phone all have done a great job when I go in or call.

I am extremely disappointed with how this office--and specifically Dr. Angelina Payne--handled one…read moreof the most frightening medical situations I have ever experienced. On August 31, I received a text from the imaging center with my MRI results. I opened the report and learned, on my own, that a mass had been found near my brain. There had been no call or communication from my physician's office beforehand to prepare me for or explain these findings. I immediately called the office around 4:30 p.m. and was told Dr. Payne had already left for the day, but the nurse could "almost guarantee" I would be the doctor's first phone call the following morning. That call never came. I waited until approximately 9:30 a.m. the next morning before calling the office myself. I was told, "The doctor said it's not cancer. Don't panic," and that I would receive a call within about 30 minutes. Nearly two hours later, I finally heard from Dr. Payne. The way that conversation was handled was incredibly upsetting. At a moment when I was terrified and looking to my physician for guidance, I found Dr. Payne's response to be shockingly lacking in compassion and empathy. I did not feel reassured, cared for, or even acknowledged as a frightened patient. Instead, the interaction made me feel as though my questions and concerns were an inconvenience and, quite frankly, like I did not matter. I was essentially questioned about why I was calling and told that results were not discussed over the phone and that I would need an appointment. This was especially frustrating considering I had already been sent the MRI report electronically and left to read the words describing a brain mass by myself. I understand physicians are busy, but there are moments in healthcare when compassion matters tremendously. Learning you have a brain tumor is one of those moments. Whether a tumor is believed to be benign or malignant does not change how frightening it is to receive that news. Being told, "It's not cancer, don't panic," is not the same as having your physician take a few minutes to explain what was found, what it means, and what happens next. I had already seen Dr. Payne four times--my initial appointment followed by three visits for steroid injections--because I knew something was wrong and trusted her with my care. What has stayed with me most is not simply the diagnosis, but how insignificant I was made to feel during one of the scariest moments of my life. I expected my physician to show some degree of empathy and understanding. Instead, I ended that conversation feeling dismissed and even more upset than when it began. No patient should have to discover a brain tumor through an imaging report, repeatedly chase down their physician for answers, and then be made to feel like an inconvenience for being scared and asking questions. I sincerely hope this practice reviews not only how significant imaging results are communicated to patients, but also the level of compassion shown when delivering life-changing medical information. This experience completely changed my confidence in Dr. Payne and the care I received from this office.

Jason Williams always goes above and beyond my expectations as an ENT professional. He doesn't just…read moredeal with the symptoms. He tries to target the root cause of the problem itself with his expertise in psychology, helps him and the patient find a solution that doesn't result in big Pharma profits. Jason is now my new primary care doctor and ENT expert!!! Rock star!! *****

I would not recommend this place, I was rushed and honestly felt like I was not welcomed!read more

My husband saw Dr. Railsback and Dr. Morgan for a 2nd opinion hearing loss assessment, and they…read morewere amazing doctors! Very professional, very friendly, and they listened thoroughly to him, and provided excellent treatment. We definitely recommend Texas ENT specialists!

The BEST Staff and Doctor. We have used a closer Connect Hearing location but were over charged for…read moreservice. So we will drive 50 mile to get better service.

To hear or not to hear, if that is the question then Connect Hearing is the place for you. I…read morereceived my hearing devices yesterday I am super satisficed with them!!

I give this 1 star due to unethical practices of Audiology Hearing Aid Center in Euless. In…read moreDecember 2024 I had met my deductible and OOP, so my insurance paid 100% of the billed allowable for my hearing aids. My insurance EOB said I owed zero. Audiology Hearing Aid Center tried to collect the difference in the amount they billed and what the insurance paid. It's called balance billing the patient and not legal Fast forward to today. I lost one of my hearing aids so I pulled out my paperwork from Audiology Hearing Aid Center to see what the replacement warranty is. Per the written document from them, the warranty is 3 years for damage or loss and the deductible is $500. I spoke to another provider today and found out the actual deductible with Signia for loss of a hearing aid is $400; not $500 and the warranty is 4 years, not 3. If you have insurance, only agree to pay what your insurance says you owe.

My son needed his ears flushed after a trip to Florida with a lot of swimming. Appointment was…read moreeasy, care was professional and welcoming. He will definitely be visiting them again the next time his ears need it!

At 70 I've seen my share of doctors, but I've never been so comfortable with one that I've shared…read moremy private struggles. Dr. Brown listens with ears, experience, but most importantly with her heart. She recently changed practices and I followed her even when moved far away, that should tell you how great she is!

My condition can be complex and challenging for any doctor. I recently moved to this area and was…read morefeeling overwhelmed at the thought of finding new doctors. Dr. Brown is also new to her clinic but not a new doctor. She is extremely patient, kind and a great listener! She did a fabulous job helping me get my medical records and she reviewed them in detail before my first appointment. She is always on top of things and highly responsive. When I have felt anxious with trying to navigate a new medical system, she has helped me break things down and ease the process. I recently had a lot of different medical needs and I had to contact Dr. Brown and her nurse, several times. I felt bad about bothering them so much but they acted like it was no big deal. They took care of everything professionally, expediently and with such care and concern. I highly recommend Dr. Allison J. L. Brown and her staff.