AVOID at all costs ! My appointment started with them…read morecalling morning of to tell me that the location of the audiologist had been moved from Bedford to Southlake and the time for ent was moved to a hour more than original appointment (they charge people if they cancel with less than 24hrs notice a $50 fee btw).The audiologist didn't even apologize for me being dragged all over town. I have hearing loss and these "doctors" claimed that Flonase would make me better.i got a second opinion thankfully! I need hearing aides and a MRI so thanks for wasting my time and money.I messaged them today to get my records and it took 2 hours of texting back and forth and 2 faxes to get my records so i could compare them with my second opinion.So if your looking for drs who could give a damn and are completely incompetent look no further then then here. Here are my recommendations for doctors: Dr Kos/Danchak audiologists and Dr Jason Williams ENT they were amazing and I'm thankful there are good doctors left who care about their patients.

AVOID!! Absolute garbage of a business. My father who is profoundly deaf finally saved up enough…read moreafter years to buy new hearing aids. They were great the first couple of months and then one stopped working. They sent it off to be repaired and weeks and weeks went by with no answer to where it was. It finally came back and it still didn't work and had to shipped off again, again weeks and weeks of waiting with no answers. This went on for MONTHS!! He needs both hearing aids working to hear anything. Imagine trying to work and not being able to hear what your boss or coworkers are telling you or not being able to have a conversation with your wife and kids? Almost every appt he would have they would call 5-10 minutes before the scheduled appt and cancel it, he would literally get calls as he was pulling in the parking lot. This happened almost every single appt, it's an absolute joke. After a year of not having two hearing aids that functioned they finally offered him a "loaner pair" so that he could at least hear at work and for upcoming family events. But he has been waiting two months for the receivers and guess what? They canceled his appt last week and again this week. How this company hasn't been sued yet is beyond me. We have already filed a complaint with the ADA. Oh, and have fun calling and not EVER getting anyone to answer the phone or if they do you get to sit on hold forever. If you need hearing aids I would highly suggest not using this company, we wish we had know before this never-ending nightmare started.

The office was clean, the staff was friendly, and the waiting time was minimal…read more I usually visit the office in Bedford, but I needed to be seen asap and they were able to promptly get me scheduled. I don't have any complaints about this office or staff, if you're looking for a quality ENT, this is the place to start.

Office Experience: Poorest organized office I've ever experienced. I like Dr. Haroun and feel…read moreconfident about his ability, his experience and his personal demeanor but the office is poorly organized, does not give call backs as promised and hold times on the phone are extended (30 minutes yesterday). Also the patient portal had my phone number incorrect so I could not log into it. Labcorp text me over the weekend with test results but the office says that don't have the results!!! Over the weekend, I read the results and I have staph and MERSA in my nose! This is Tuesday and I should have been on an antibiotic treatment two days ago but still waiting to hear from the medical staff. Hold time today was only about 9 minutes. They make up a lot of excuses but never bother to say that they are sorry about the inconvenience. Prior to this frustrating experience, I had to see the Dr. in Southlake not my usual Flower Mound location. No one shared that there are two locations in Southlake so on my way to Southlake, I called and was put on hold for an extended period or time. I finally just picked one of the two locations and happened to get the right one but was about 10 minutes late because I was just driving around and holding on the phone! After arriving at the office, there were other frustrated patients there. So, if you choose this clinic, you will receive good medical attention but be prepared to have patience with the poorly run front offices.

Dr Ashmead & her team are amazing! She has treated me, my daughter and several members of my family…read moreover the years. She is an expert, communicates well with patients of all ages, and we will continue seeing her for years to come.

Highly Recommend! My 9yo daughter had horrible sleep issues (sleeplessness and snoring) and chronic…read morethroat infections. She listened and examined with the same gentleness and patience of our pediatrician, but with expertise. Surgery scheduling was reasonable and the procedure date went flawlessly. Post op care was wonderful. Now, my daughter actually rests and has a much better quality of life. Staff is kind and prompt with phone communication.

I have a rare issues with my ear and had seen 2 other doctors that didn't know the answer to the…read moreissue. It took sometime and several visits to get to the problem since it is not one that many people have and took more than one scan to get to the problem. Plus, lab work on the fluid drainage. One thing I liked about him was he would look up Medical issues, treatments and did reach to find the answer. Once he found the problem he sent me to one of the top surgeons in the DFW area that had fixed this type of rare issue successfully. Awesome Doctor.

Dr. Wu is awesome! Professional, communicative, most knowledgeable, personable, and caring. He…read morelistens attentively and he explains with the utmost clarity. And, he knows his stuff! You will not find many like him. I can't praise him highly enough. He is perfect.

Great experience with this practice. Both locations (Prosper and plano) have been great. The…read moreperson who did my allergy testing clearly wasn't having a great day but the doctors are great and attentive.

I went here the first time about a year ago, I had had two seasonal allergies that turned into…read morereally bad head colds. He recommended taking allergy test to figure out what I was allergic to. I went through it and it turned out I was allergic to much more than I expected. We started out with antigens treatment that is based on exactly what you are allergic to. It can up to 6 months to notice the difference but I was fortunate and it started working already after a couple of weeks. I haven't even had a cold since then! The staff are always courteous and remind you ahead of time of your appointments. If you get allergy drops, you can either pick them up at the office or they can mail them to you. Dr Otto has very good bedside manners and is always very good at his job.

Dr. KoKeeney is friendly, helpful, professional, thorough, and easy to understand. Claire, 21, has…read moreDown Syndrome but easily understood Dr. KoKeeney who reassured her and built trust right away. Dr. KoKeeney created a plan of action that is helping Claire improve.

I really love Dr Ellen Ko-Keeney. She was thorough and her recommended treatment worked and started…read morefeeling better within days I had wasted 2 months at another dr whose treatment did not help at all. I would highly recommend her.

Dr visher is very professional and knowledgeable takes the time to listen and explains everything…read morein details she's a great doctor I highly recommend and her staff members are very friendly and there's practically no wait I'm so happy I found a great doctor

Dr. Visher really took care of me. I saw her for an ear infection and after seeing her and…read morereceiving the proper medicine, my ear infection was gone in a matter of days! She seemed to really care about me and listened to everything I had to say. I will definitely go to her again.

Top quality ear, nose, and throat specialist. Caring physicians and assistants. Friendly office…read moreassociates. They work closely with your insurance company to try to minimize financial impact. Just make sure you fully agree on treatment and know of any upcoming charges. Today I visit Dr. Doria for my hearing. Their tests are thorough. You can purchase hearing devices straight from them, and continue maintenance and upkeep. They provide me with everything needed.

We were left hanging after being told that we needed to be referred somewhere else for my husband's…read moresurgery. After two weeks, we still hadn't heard from the doctor we were referred to (after being told the surgery needed to be done sooner rather than later). Yeah, we took matters into our own hands and found another doctor. My husband's surgery is scheduled for next week.

No good advice. $170 down the drain and was told nothing can be done and to get a second opinion…read more SMH will never go back. Doctor was careless and had zero sympathy.

Dr. Bickert found a very serious problem that my previous Dr. missed. CAT Scan proved him to be…read morespot on with his initial diagnosis. A tooth infection penetrating the sinus cavity. After I went in to see him, all my friends told me they go to him as well. Awesome staff Bill Nelson, Highland Village