Customer sevice with phone call. Aldo think place has change owners many times nothing really to…read morebad but better options out there

My BWW is out of warranty, And I've never taken it anywhere but the BMW dealership…read more.... I recently hit a pothole and did some major damage to my axle and tire. I called to get some over the phone pricing from the local BMW dealership, for just the tire! After they gave me a price I decided to call around to some other places. After speaking to Moe at Tampa Bay wholesale, I knew I had to take my car there. Moe was upfront, completely transparent, and took his time to talk to me. He treated me like an individual, like a friend. He answered my questions gave me guidance and let me make my own decision. It just felt so honest, open and Trustworthy. I am so happy to have found this local repair shop! What a comfort to know you can actually trust someone working on your car. Moe and his team did an awesome job on my Beamer. I'm never going anywhere else.

I have had so many vehicles tinted by Doug and team, I flip cars and his work provides a much…read moreneeded enhancement after fixing up a vehicle to sell. Love his work and is always timely!

We have been dealing with Mr Louis on the phone for a few w times. He was very responsive and very…read moreknowledgeable. We took our daughter car In because her front speakers were shot... they were quick and did a pretty nice job. The price is reasonable too. But I love the service.

excellent crew Lester is the best. You can always work with them for the best result. try them you…read morewill not be disappointed

i have too replace my daughter car hub bearing , she has a older model car so we didn't want to…read morespend i lots of moneys to replace it , i call around looking for the part ,and i call ace used auto parts and i talk with mr steve and he was very knowledgeable about the part that i need , got me the part a very good price ,the part fit and the car ride great,

The service here is fantastic. They are one of the only places that will work on a Porsche sound…read moreplatform. They did a great job giving me some extra bass when needed. And the price was more than fare. This is the only place I'll take my vehicles for sound upgrades.

I've thought long and hard about this review or even the option of not leaving a review at all. But…read moretoday after noticing a SECOND Diesel leak, calling for customer support, having been given none and to ultimately being hung up on by Rob, I decided to review needed to be made. I did my own research and found the products that I wanted installed on my truck which were a Retrax and a ATTA combination fuel cell and toolbox. And doing my research I found that Sound Waves was an authorized dealer and installer for both. So I called him up and spoke with Rob who said both could be installed on my truck and in the way that I wanted them installed. I told him that I would like to place the order and asked him to give me an out the door price, which he did. I then put a down payment of half of the price and waited for the parts to arrive. Once they arrived we set up an appointment time and I drove out to Tampa from Orlando to have everything installed first thing in the morning. After many unforeseen issues between the retracts and the fuel cell combo and 11 hours of work, the install was still not complete. We had to reschedule for the following week. And when I arrived for the second time, Rob did not communicate with the install team to let them know that I was coming. Either way they got me in about 20 to 30 minutes later and I stayed there for nearly 9 hours well they tried to get everything installed and working properly, which did not happen. I ended up having to come back a third time after leaving the retracts there with them so they could work on it throughout the week to get fit it up properly and to investigate all of the wiring issues to get the fuel pump working on the fuel cell. When I showed up none of the work they said they would do during the week had been done. But nonetheless they were able to work on it on the fly and finally get it installed and working properly. When it was all said and done they tried charging me an extra $500. I argued with Rob and he reluctantly refunded me $250. A few weeks after having the system home I noticed there was diesel leaking from the truck. Upon further inspection I found a Cut and open wire and a hose clamp that was not tight with the hose cut on evenly. I was able to tighten the hose clamp and stop the diesel leak. About a week or so later I noticed another diesel leak. Upon further inspection I found diesel covering the frame of the truck in the side of my factory fuel tank. I called Rob and try to explain to him that this was a problem and needed to be fixed and he told me that if I was able to get the truck to them that they would take a look at it. I asked if he would cover the cost to have the truck towed from Orlando to Tampa and he said no. I asked if he would cover the cost of me taking the truck to the Dodge dealership to have them fix the issue and he said no. I asked if I would need to hire an attorney and he hung up on me. I then called ATTA and explained the situation to them and how they installed the system, because I had to help them do that all three days I was there, and they told me that Sound Waves installed the system incorrectly. ATTA agreed to send me the parts directly for me to fix on my own. This is not exactly the way I would expect business to be done on an install of over $5000. I absolutely do not recommend going there for service, although Pete seems to have a relatively level head and we're not stressed and on a timeline does good work.

Jason and his Wife and the Crew are awesome fair in pricing. Also very high quality of work they doread more

Adding this on here because I've had it on Google but, want to make sure it gets to Yelp too…read more A few months ago, I had them install all new speakers in my VW Golf as well as a subwoofer and amp that I had from a previous vehicle. They did this all at a reasonable price and with a pretty quick turnaround. Fast forward a few months later, my car had some issues that the dealership is trying to blame on aftermarket speakers. I brought it back into Car Tunes and they very quickly brought it back, opened the door panels up and assessed. They brought me back to show that their work was done right. On top of that, they spent the next 2 hours performing tests to determine what may be causing the issue - all at no cost at the end of the day on a Friday! Speaking as someone who has worked at a local, family owned business for 6 years, these are exactly the things I'm looking for in any company I do work with. Someone with pride and ownership in their work. I will continue doing work with this company and recommending this company to anyone needing any audio improvements. Huge thanks to you, Jason, for your help and expertise as well as to the rest of the team!

This company is a total rip off if you buy any electrical parts even if they're not used they still…read morewill not take them back to give you your full refund these people are straight crooks robbing people for their hard-earned money I would never buy anything else from this place I don't care if it was the last place on Earth to buy auto parts from!! They didn't even deserve the one

I have been doing business with these guys for bmw products for the past 10-15 years ... I'm glad…read morethey are still around they offer products that no other auto part store has, like rotors for a 5 series with M package, and the only other alternative would be the dealer for a premium price.

Man! Couldn't be more impressed! I worked with Justin and he made sure everything was right for my…read moreTacoma! Highly recommend Justin

Upon moving to Texas I really wanted to make sure my vehicle was ready to go, so I initially took…read moremy truck in to check the balancing of my tires and rotate them as well. After inspection and great work Justin and his team advised me that I should probably get new tires. The existing tires I had were mud terrains and were on the lower end of quality so some unbalancing issues were evident, also to me when driving my vehicle over 65. Ian was a great help in finding some new affordable tires that would fit my rig. The care and quality of work from these guys are nothing less than professional. Their prices are fare and the timing of their work is amazing. I really appreciate the quality of work these guys have done.

Been there 2x. First…read morewas for body and painting. Competitors quoted us 6-8k, they got it done for under 2. Second was to fix radiator support. Got us in and out on the same day & didn't charge us an arm and a leg. If you need work, give them a call!

They were professional and did quality work. They made our 2007 Mustang GT look like new! Thank…read moreyou exceeding our expectations for the right price!