I have been coming to Wayland Dental for the past five years and I can't say enough good things…read moreabout the staff and Dr. Putt! I have had to have had to have extensive work done on three teeth and work on my bite! Each and every staff member of his team has truly showed genuine care and concern for what I have needed to be done, and I consider myself luck to have found such a professional and caring team of individuals! I gladly would recommend Wayland Dental to anyone that is need of a professional dentistry work! Sincerely Richard C.

This pains me to do this as a customer of 15 years at this practice but this is NOT the same…read morepractice I came into. Dr. Putt has been spending too much time on the golf course (at least that is the explanation by the technicians to why I have not seen him the last 5 years). The front desk now is incredibly rude and condescending. If you don't have the right insurance, get out, if you have a question, we don't have time for this. The last hygenist I saw was yelling at me the entire time, and telling me all about how much her life sucks. The hygenist I saw for many years who was amazing left the practice unfortunately. And when I first joined they were willing to work with me on a dental plan that works for me. Now it is aggressive treatment and pressure sells that requires X-rays every 6 months and deep cleanings. If you don't like it, I was told by the front desk to GET OUT. Ok you got your wish, good riddance.

I found this guy to be anything but 'warm and friendly". I don't need a dentist to be my best…read morefriend, but he was somewhat condescending and not especially compassionate. Carol and Tracy were lovely. I only went once, but he doesn't to seem to care if he gets new patients. Per my Next Door app, they won't be coming from my way.

I never felt that my emotional trauma was taken seriously, and after reviewing my account history,…read moreit is obvious my dental PTSD was indeed ignored and never taken seriously. Things came to a head when I wrote an email to the office manager saying I had an unsettling and chaotic appointment, detailing what transpired. The response I received was shocking and infantilizing. There were many ways she could have responded or even apologized, but instead, my complaint was blamed on my PERSONAL CHALLENGES, yes, she wrote PERSONAL CHALLENGES! She ignored most of what I wrote, like how I was still upset that the last person who took X-rays left me with cuts and sores in my mouth for weeks, how I should not have paid for the X-rays- ZERO acknowledgement of this issue. I waited a few weeks to look at my records because I was still upset from our email exchange but now after reading the notes in my records, I am sick to my stomach. Exact notes including the soooooo and sooo from the person who cleaned my teeth. 6/16/20 -pt soooooo anxious about me cleaning her teeth today, she is sooo afraid of #8 falling out. Not noted, #8 (new tooth) fell out TWO TIMES. Yes, I was a hot mess (still am) with anxiety because of the tooth falling out TWO TIMES. 6/17/21- Patient's anxiety is very irrational due to having had an accident when she was 6 years old. WRONG and inaccurate - I was in the SIXTH grade (not 6 years old), I fell and knocked my teeth out while ice skating. It was during this time that my childhood dentist, Dr. Lucia of Lynn, MA, abused me while under sedation and was eventually arrested for insurance fraud. His shoddy and negligent work led to years of ongoing dental issues, which will continue for the rest of my life. I shared this information. I shared again and again that ANYONE in my mouth causes me anxiety. Even my last note is wrong. 2/29/25- patient NO SHOW. Not noted: 11/12/24 - I left this appointment in tears. I did not make or confirm my next appointment. I was devastated that I had a cracked crown and angry that the dentist did not discuss my gums after having had gum surgery in August. I may not have had a voice when I was in the SIXTH grade, but I have a voice now.

I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

I chose to bring my daughter to this practice on the recommendation of our Orthodontist for a…read moresurgical procedure as part of the work with her braces. Her recovery has been good, with no complications to speak of (only two weeks in at time of writing this). So the services provided by Dr. Wardius appear to have met expectations. Unfortunately, the office experience left something to be desired. While a comfortable and soothing ambiance make for nice experience, day of, I was disappointed with poor communication with the office staff around the costs involved. After completing our consult visit and scheduling the surgery I asked for a cost estimate and was presented with expected costs, based on expected insurance coverages. Two weeks later these were updated based on an uncovered service performed at the consult (a CT scan), and I was provided what I understood to be final numbers (assuming that nothing would change during the procedure that would require additional services or coverage-wise from insurance). On the day of the procedure, everything proceeds as expected. No additional services needed or performed and payment requested matches the estimate I had been provided. Two weeks later I am now being charged for a service (the CT scan) that was supposed to have already been accounted for, as I was told that it had been, two weeks prior to the procedure. But they are telling me that I mis-read the email when they said "The balance was added to the patient account." If so, that estimate should reflect that amount. When a customer is quoted a price for promised services to be rendered, and those exact services are what is completed, then that price shouldn't change after the fact. Trying to discuss this with the office manager was the final straw as she was more interested in expediting the call, crossing it off her to-do list and getting off the phone than to honestly hear the concern and frustration that a client had with their experience. This "problem customer" as I am sure to be referenced as behind their closed doors, could have been a learning experience for the team so that they could better understand how to service their customer's needs. Instead it was so much more transactional and disappointing. I will be sure to pass this experience back to the original referring office and to find another practice for my son when he is due up in the coming years.

Dr. Koo was approachable and easy to talk to. He answered all of my questions. He took his time…read more The staff is incredible too. So polite and caring. They are professional from the front desk to the back.

Trained in Brazil, went to Tufts Dental to get license. He…read moreis not a lecturer at Tufts, if they give one talk they get to say they were a lectured. MIssing some of the finer points in dentists, such as recommending treating an extraction with hydrogen periodie which is not good for your gums. Dr. Koo also caused me to get a bone marrow infection in my jaw bone, fortunately I saw another periodontist who helped. He is probably good at some things, not at others, I DO NOT RECOMMEND him.

Dr Feuerman was recommended by a friend and was able to accommodate me for some emergency work just…read morebefore going on a vacation. On my return he completed the work and did an excellent job. They are not in network and it was expensive but they are very good!

My primary dentist referred me here to have Dr. Cary Feuerman address some localized deep pockets…read morein some areas of my gums that required deep cleaning. The office was very neat and organized and Dr. Feuerman was very thorough in assessing my situation and recommending a course of action. I would recommend Dr. Feuerman without hesitation for anyone who requires a periodontist as he is knowledgeable, personable and not the type of doctor/dentist who rushes you through the appointment.

If you're looking for doctors who will provide honesty, professionalism, and top notch care, this…read moreis the place to be! The location is great and easy to find. Huge plus that there is plenty of free parking! The office itself is absolutely gorgeous. It's sleek, simple, and clean. They definitely have all the bells and whistles to make sure patients are comfortable (seriously, you could fall asleep in their chairs) and have the best experience possible. Certainly not your typical visit to the dentist, but the beautiful and up-to-date office isn't what makes the experience so great. In all the time I've known them, it's been very apparent that Dr Oh and Dr Chan truly care about their patients as people, not just their teeth. They're very good at explaining things in a way that is understandable. Like the previous person mentioned, they are also honest and open about their recommendations without being pushy, and take great pride in the care they provide. After having multiple issues with other dentists over the years in multiple areas, it became hard to know who to trust. However, I've never felt more confident in anyone else's care than with them!

All the staff at CDMR are up to date in techniques and best practices. They are the nicest dentists…read moreI have ever been to and are exceedingly kind about my nervous moments in the chair. Everything is explained in detail ahead of time. This is the first dentist office that gave me a clear plan on what my teeth needed. They are not inexpensive and do not take dental insurance, but I am glad to be able to trust what they advise. I have spent more time in this office than I have in all the various dentist offices I have been to in the last five years. My teeth are now in the best shape of my adult life. If you just need regular dental care or if you need some major work I recommend CDMR. Call them and ask about their practice. They may be the dentists you are looking for.

Dr. Rabinovitz did a frenectomy and gum surgery for one of our teenage kids after a bad experience…read moreelsewhere, where they scared our teen and had to cancel the procedure, and then insisted sedation would be needed. Knowing that local anesthesia is safer than sedation, we sought another option. I am SO glad that we went with Dr. R!! Not only was Dr R calm and reassuring to our teen, he got everything done quickly and efficiently using just local anesthesia, and it looks great. He also offered a slightly different technique to make the recovery much less painful, and our teen made a quick recovery. I cannot praise Dr. R's terrific skills and great bedside manner highly enough! You will be in really great hands here.

As many others have noted, very deceptive with billing. They oversell and overcharge. Stay away.read more

As a kid I always dreaded going to the dentist..not any more! The friendly good morning, cheerful…read morestaff, spotless office make going there very easy. Dr. Raisman is an amazing dentist. Great technician and friendly. Even though I wasn't seeing him today, he came out just to say hi. If you're looking for a dentist in the Framingham area, I can't recommend them enough.

Dr, Raisman and his team are the most caring service around. A must try if you live in the area…read more I moved to Maine and still travel down for appointments

Dr. Fried was very friendly. More than that he was available - he didn't just rush in and rush out…read more- sitting down to speak with me and actually have a conversation (directly and indirectly related to my oral health). And the Dental Hygienist that saw me was also very friendly. Again, better than that, she was exceptionally thorough. My teeth looked amazing when I left. So much so that I called back in to say "thank you."

COVID-19 update: I was super impressed with all the changes they made to make their office as safe…read moreas possible. Looked like a huge ventilation system upgrade, a big suction tube next to your mouth to keep fresh air flowing while they were working on you, PPE everywhere and on everyone. It felt very safe. And my teeth will be glad to be taken care of.