2024 Genesis with about 1300 miles on it. It was left overnight and before I picked it up found…read morethat employees were playing with controls, maybe taking it on the road. Even the navigation was set for New Philadelphia . I liked the man who helped me and they did good job so I wrote them an email explaining what had occurred. Never heard back. This should be a warning to potential clients.

10 years ago I inherited my parents 06 Silverado that sat out in a woods and was not driving for 3…read moreyears. Was covered in brown surface crud and leaves. Had Pro Touch detail inside and out. Was ready for me to get 2 days later, never would believe was the same vehicle I took in, all clean and paint had a shine to it. 5 years later had them rust proof and their paint treatment done. I drop it off every spring to detail inside and out and redo the undercoat, and it is ready to get the next morning. People see it and say they can't believe the truck is now 19 years old! Pro Touch staff do a real good job and treat me politely.

Lee Roy and his team are wonderful!!! They were quick to come tow my car when I broke down on the…read moreside of the road. He offered a great suggestion for fixing my car and got my car back on the road in under 24 hours! Their customer service went above and beyond. They had my car warmed and ready for me when I arrived to pick it up. They really made the whole experience painless and quick. I can't recommend them enough!

Considerably better than some of the other area shops. Kay and Bo provided me with quality customer…read moreservice. I can tell you that I now have air conditioning. There's no question that I will return to KB in the future. cheap Is not the description when quality is the answer.

Kb automotive is perfect place to get work and tires done cheap and friendly the owners are awesome…read moreand will make u laugh for sure thanks guys for the great service I recommend to everyone

Most of my interactions have been with Dave and Glenn...great guys to work with, been using them…read morefor the last 20 plus years and cannot count the number of times a simple repair done in the parking lot resulted in "No charge". If you're in need of an honest shop with a great staff give them a try! Don B.

This is the absolute best auto shop. They are the nicest group and will help in a pinch. We got a…read moreflat tire while traveling and they were so quick, efficient and kind when helping us with the repair. Do not hesitate to go here, they are amazing!

I am amazed at the entire staff. They are so kind & helpful. I left in tears because they treated…read moreme with such compassion. I'll be a lifetime customer. Cassi is such a wonderful person to be so helpful & knowledgeable. I will never trust anyone else with my vehicle. I'm so glad I just stopped there. Corey is a magicIan. Derek made sure I was treated like a princess. thanks to all of you for reminding me that their are still good people in the world.

I removed my wheels from my ride, took them to Tire Bros. The only thing I was needing was all…read morethem balanced. After they completed the balancing I was loading them up and one of the guys said he used brakes parts cleaner to remove the old foam tape that held on the old weights. I said ok, got home and started unloading them. I got out some wheel cleaner and got their finger and hand prints of them. On the last one, the back rim I could not remove the brake parts cleaner haze/etch. I loaded that one back up and returned to Tire Bros, one of the employees came out and said what is the problem. I told him I tried every cleaner I had was not removing it. So, he got some kind of spray and a dirty shop rag. He started spraying and wiping the rim, I noticed right away that it was eating the powder coat off. The wheel was sitting on the tailgate of my truck in sun, I could see where he was wiping it was getting a dull look to it. He looked at the area of the rag he was using and it had paint on it. I then put my finger on that area and it was very tacky. I told him and he put his rubber gloved fingers on the area and went to pull back and the glove snapped back and almost degloved him. He said let me work on this to clean it better, I will give you a call when it is complete. Later that day, the Manager/Owner called and said he was going to run the wheel to Cleveland to get cleaned and buffed. I picked it up a few days later, I was not happy with it. We came to a point where he told me to get a quote to get re-powder coated, and he would take care of it. So, about 6-7 weeks later I returned with a quote. When I walked in he now told he would only pay $100.00 of it. I was not taking the amount he was offering. So, he then said he would pay half, this was not what he said in the start of all the of BS. I told him if your not paying it 100%, I'm not even going to take it. I, then said you have all free advertisement you have coming to your sorry business practices. Shame on you not being a man of your word. Take it from me, give another tire shop your money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They did awesome! I blew a tire on the side of I-71 and they were dispatched by my insurance…read morecompany. The driver was there in an instant, very friendly, and got me back on the road in about 29 minutes. Excellent and friendly service!

I was stuck yesterday in a customer's steep driveway and could not get out - ice covered by snow…read more My insurance company contracted with Wayne Towing, and they did a remarkable job of pulling my car up that hill. I had a long wait due to my location, but when Rod showed up he right to work and had me back on the road in about 15 minutes. Very professional and courteous. I would definitely contact them again.

I was in from out of town and had an emergency... my oil cap came off and I was dumping oil! this…read morelocation got me in quickly, calmed my nerves and gave me a new oil cap and fresh oil and was on my way. would recommend 100% of the time! there are good people. thanks again, guys!

These guys were awesome today! I came in for an oil change and like they said I was in and out in…read more10 minutes. I went back because we didn't take the maintenance required off my car and they figured out how to do that and also check my air pressure in my tires because the light was on. Overall I give them 5+ stars!

Never ever buy here sold my 86yr old dad a rebuilt piece of crap and didn't tell him…read more.subframe is all rusted out and another mechanic said it not safe to drive...have replaced wiring from rodent damage and on and on...a 6000 car has cost is 10000!!!! He won't return calls so we are filing elder financial abuse charges and getting an attorney now.. RUN

WARNING selling cars/trucks with rotten frames... And never made it right.... WARNING…read more!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!