They're are good doctors here, but the staff is trash! There's this list they place you on after…read moremissing two appointments without a call or anything. Problem is, the first one my daughter missed was literally because I had to rush my dad to the hospital the same day! They still placed her on a no call no show even though I did call and leave a message because they were actually on lunch break at that time! The second time was actually their fault in my opinion because my husband took her to the appointment on time, but THEY actually canceled it because his other daughter was with him and they said she wasn't allowed to be there. NOBODY TOLD HIM THIS PRIOR!!! So that made them say that she missed two appointments back to back and she was placed on this list that she has to call everyday to see if they have anything available that day. I called on A Friday and they actually said they couldn't do it on Fridays. AGAIN, NOBODY TOLD ME THAT PRIOR!!!! Then I called on a Wednesday. They said the doctor she had was only there on Thursdays! WOW! ONCE AGAIN, NOBODY INFORMED ME OF THAT! The customer service is horrible and they don't care! Also to add, today is another day which is 1/28/2026. If you leave them a bad review, they will put you on the DO NOT SERVICE LIST!!! lol......they won't try to fix the problem or anything! Well at least my child was put on the list to never be serviced again and I never received a call once again from anybody to even see if they could fix the issue. They get upset if you leave a bad review! Which was their fault From the beginning. I advise you not to use this dentist. They are very arrogant and spiteful people! I will be reporting them! I would give 0 stars if I could!

Not helpful, not patient friendly. I called to make a follow up visit after my daughter had a metal…read morespacer installed in October. We were never instructed by the doctor on when the spacer needs to come out. Childrens Dental center is out of network for my insurance. I brought my daughter to my neighborhood dentist where her dad and I go, to ensure her teeth are growing properly. They are in Network, close and had an opening. The neighborhood dentist did not touch the spacer, took X-rays, and recommended we go back to the children's dental center since they don't handle hardware in the mouth. The New Orleans children's dental center now Refuses to see my daughter because they claim I ended service with them, which I did Not. I didn't know I needed permission from children's dental center. I was focused on the care of my daughters teeth and thought a checkup was a Good thing. I would not recommend.

I was almost too late and I got lucky and didn't get locked out. I also got such quick service I…read morewas able to get on the bus stopped at the red light because I didn't wait in a line and I ran to catch the bus before the light turned green. I also have had speedy service all November long. Keep up the good work!

I was having issues getting my prescription filled with my typical pharmacy that my medicine is…read moresent to (Walgreens) , and April in the pharmacy was extremely helpful in making sure I was heard and that my situation in receiving my medicine was taken care of! Keep up the great work, very please with how I was assisted and spoken to today!

I would recommend anyone to come. Yesterday was my first time going and I truly felt invited and…read moreappreciated as a patient. I forgot to make an appointment ahead of time and they were so nice enough to squeeze me into their busy schedule and give me a check up on my lunch break. Mind you I haven't been to the dentist in 4 1/2 years, but from now on I will definitely be going here every six months.

Very poor....only gave 1 star for the cool figurines in the exam rooms that are collectibles and…read morethe kid friendly staff. I brought my oldest son here to this husband/wife dentistry practice and Dr. Wanda Augillard was very rude and highly unprofessional. My son was there for a cleaning and the "doctor" did not even address me or him as she walked in. The whole time while doing the cleaning, she only talked to the hygienist about non related things. Upon getting ready to leave I asked if she was going to ask me if he was having any issues (which he was). I proceeded to tell her one of his teeth was loose and causing him alot of discomfort. She asked if I would like it extracted and i said yes. Before I knew it she was giving him a shot in his gums WITHOUT forewarning him nor me of this. I tried not to display my emotions as she was performing the proceedure, but I have reported her and will fill out any of these reviews as I can. Parents need to know these things so that it will not happen to another child. Other observations are: although I believe this is a general dentistry, they had a fair amount of children being seen, there is street parking and about 5 parking spaces directly in front of the office, waiting room is an adequate size and needed to be cleaned, and the office staff was pleasant....even Dr. Terrance Aguillard. Wait time was about 20 mins after our appointment time and we were greated as soon as we walked in. As we were leaving I heard 2 women outside giggling about how Dr. Wanda and Dr. Terrance were arguing about non dental things, to which one replied, they should keep that drama at home. She was absolutely right, if you can't work with family and keep it professional maybe they shouldn't be in business together. Unfortunately my child had to suffer because of a martial disagreement. Highly unprofessional and i am still upset. I feel like if she was having a bad day she should've stood home because her attitude has now affected the business. We choose to have him not return and changed to a pediatric dentist, which we love!!!! ** there is 1 review at the bottom that is not recommended by yelp that has 1 star also. I wonder why it hasnt been posted.

As a very cautious first time mom of an apprehensive 2 year old, I have to say that I was blown…read moreaway by my experience at A World of smiles. The atmosphere was inviting and the patience and technique used to get my daughter to warm up to the staff was beyond superb and worthy of a review! Dr. Jones and her staff were amazing and I have been boasting about my daughter's visit since we left the office. I highly recommend!

Dr. Massey and her krewe are amazing! They are very professional and kind. My son loves going to…read morethe dentist. They explain everything that they are doing and why. The dental hygienists are friendly and knowledgeable. There is never a long wait.

From the owner: Dr. Christen Massey is our board-certified pediatric dentist, and we are glad to share that we have…read morea wonderful staff with a combined 150+ years of dental experience. Our founder, Dr. Pamela Shaw, affectionately known as "the penguin dentist," started the practice many years ago and established a reputation for quality, professional dental care for children.

The worst dentist. Do not leave your child alone in his care or please find a better dentist…read more Something is wrong with him. Several years ago my daughter says he smacked her face to quiet her because she was crying. This was her first visit and she was afraid. She was traumatized after that experience, until we found a more humane, compassionate dentist for her. I should have sued him for assault.

I've been taking my boys to the Dr Parker since they were 1.5, they are now 15! ... Dr Parker is…read moregreat and very patient,Very informative. Absolutely great staff!!!!! Wish I could give a 10star !

This is an updated review on a recent visit. After much consideration, we decided to go back to Dr…read more Susan, because Uptown Pediatric Dentistry had been my children's dentist for 14 years and also I'd met Dr. Susan at 2 events and felt like personally she was great. I am obsessed with dental care and teeth and my daughter needed an emergency visit. Two of her top teeth have small milk spots on them because I nursed her for a little longer than what people normally nurse for. Also upon brushing her teeth, I discovered that she had a small cavity near in the top corner of a front tooth that is crooked from when she fell walking as a toddler. I was freaking out, seriously, dreaming...obsessing. Researching online told me she got it from nighttime nursing. I felt horrible!! I thought I was doing the best for her by giving breast milk, when in fact, it had hurt her by giving her a cavity. It was ridiculous. I was obsessed. Before returning to Dr. Susan, we went to a local pediatric dentist who advised me to not fill the cavity, because her tooth is going to just fall out anyway. I was very confused because she would be in pain eventually and it would leave that tooth susceptible to an even bigger cavity and food would continue to get stuck in there. It was confusing to me and made no sense. Uptown Pediatric Dentistry took us back, on a day when they normally don't see patients. Dr. Susan examined my daughter and said that she was not surprised she got a cavity there. Her tooth is crooked from when she fell as a baby and that I would've had to brush and floss her teeth after every thing she ate for food to not get there. She made me feel better and assured me that nursing did not play a big role in the cavity. She gave me options and suggestions and fit us in to have the cavity filled the same day. We left to go get some food (because my daughter was not going to be able to eat later). The hygienist and Dr. Susan made my daughter feel at ease and even pretended to take care of her baby doll (my daughter carry's her baby doll EVERYWHERE). The overall procedure was quick and through. My daughter did really good during the procedure but started to cry at the end cause of how she had to tilt her head up and her mouth was propped open for a long time. Dr. Susan continued to reassure us during the procedure and wanted to make sure she got all the "sugar bugs" out because it had started to affect the tooth next to it (my daughters teeth are really close together and it's a challenge to floss). I'm just thankful that everything went ok and it's over. It's been a month since the procedure and my daughter hasn't had any issues. We lucked up and are so grateful for Uptown Pediatric Dentistry. Dr. Holmes would be proud. Thank you Uptown Pediatric Dentistry, you've earned us back.

We've only had two visits; 6 month check-ups with Dr. Stephen Cohen, but so far I'm content with…read morehim. The office is located a couple blocks down from Touro Infirmary, inside one of the surrounding medical buildings, that sorta looks unpleasing to the eye. The lobby is drab, no security, no personnel, just a glass that with Doctors names and their room numbers. When you get onto the 3rd Floor, its sorta lifeless, but once you enter Dr. Holmes office, you definitely remember where you are. Video games, flat screen television, cartoons, puzzles, books...definitely gives off the illusion that they are their to play, and not what awaits them in the back room. Although, the backroom is even better than the waiting room, if you ask me. However, my kid was not amused by the idea of having to lay flat on the dentist table, even with the flat screen television right above. It was as if that tv didn't even exist. Perhaps an uneasy feeling for a toddler, better for the well adjusted adolescent. I grew up with the dentist chair, and it's still my preference. His staff is friendly, and he doesn't waste too much time - in and out. At this stage we don't really have too many things going on in my kids mouths, so naturally our visits are 15 mins a child.

Nice family business. I love most that it is a one stop shop. There is a Peds trained team for my…read morelittles d see I we can all visit at the same time.

There was ample street parking when I arrived. I paid ~$4 on the meter for my spot right in front,…read morebut only used about half of the time. The service was superb from the front desk staff to the dental assistant to the dentist and even improved from last time. This time I was asked before receiving service if I wanted to pay for an additional one. I greatly appreciated that as it allowed me ample time to consider my options. My dentist, Dr. Gray, is super charming. Positive and funny. I'm really glad I stuck with TFD after their move from Tulane.

Excellent dental practice. I went in for an adult tongue tie removal. The procedure was smooth and…read morerecovery went well.

The dentist and staff were very helpful and reassuring. My 2 year old received a few crowns and…read moresome fills, just as the doctor had mentioned she'd need. We had to use the anesthesiologist who was also very informative along with his nurses. Dental work is very scary especially as a parent of a toddler. I really appreciated their updates and clear communication. The nurses were also very helpful and understanding of my daughter being scared and made her feel very comfortable. While I hope I never have to come back (for dental work), I'd be coming here if I did!

During the initial consult, he told me I should've had them taken out when I was a kid in a rude…read moreway. After scheduling my surgery, there was a passing in the family, so I had to cancel. When I rebooked my next one, he canceled the morning before in retaliation, saying that I had no-showed the appointment. The staff were yelling and hung up on me when I asked them about this. Be weary of using him.

Dr. Loyola and his entire staff are rated as excellent in every way…read more The staff was so friendly and yet so busy, good job everyone! And , it is clear that Dr. Loyola is an excellent physician.