Purchased a used car recently and it started making a noise that came from one of the rear wheels…read more I Figured it was the bearing going out, but needed to make sure. That's when I turned to Yelp! After calling around the area for varying estimates and getting the song and dance that usually goes with repair shops, I decided to give Mike a call at First Choice. He was friendly and able to give me a ballpark estimate, but didn't promise anything until inspecting the vehicle. After inspecting the vehicle, he was able to diagnose the problem and then ordered the correct part. No pushy up-selling or scare tactics either. Before I knew it, my car was repaired and I was ready to get back on the road and back to work. I felt that I also paid a more than fair price for the repairs as well. Hands down I'd recommend Mike for any repairs that you may need for your vehicle. I'll make sure I call him first before considering elsewhere.

They were supposed to do an oil change and tire rotation. The tech broke my oil filter casing. The…read moreowner advised it was not their fault and after three hours of waiting, I was charged for the broken part. So an oil change and tire rotation was almost $130.

The DVS team are great, personable and knowledgeable no nonsense, and approachable. They replaced…read morean alternator in my 2009 Toyota Sienna same day. Very easy to secure an appointment and to communicate throughout the day.

1st off just know that you will be getting a 100% mark-up on all parts right off the bat. Now be…read moreadvised, these guys are going to mess your repair up somehow. These yahoos couldn't even be bothered to torque the axel bolt down to spec so the wheel bearing i just paid 700 for was ruined when the wheel practically came off the axel on the Hwy in the backwoods of SC. Then, this clown tries to blame it on "previous" work. The AXEL BOLT FROM HIS OWN WORK ON THE WHEEL BEARING! Shonky shop, shonky work, shonky dudes...

Reasonable price. Very professional. Walked in for brakes ,…read morefront and back, and was out the same day.

This shop doesn't value their time or your time. I was quoted $45 for diagnostic which I thought to…read morebe a little too cheap, but I was referred to them by a friend. I've concluded that the price was cheap only to be told by the receptionist a week later they don't charge for diagnostic. BEWARE! As a small business owner myself I would never not charge for my time, even if I'm only looking at the situation.If they don't valve their time to look at your vehicle or any equipment then what is their incentive to give you an honest and thorough report, which they also did not due. They didn't even take my name and number down. When Enrique is out, nobody has a clue what is going on and you can hear the shop commotion in the background while they talk to you over speaker phone. We took our car in on a Monday and were told the parts would be in on Saturday and to call back on the following Monday. The following Monday came around and we didn't hear back. I then called back on Tuesday and they said they couldn't find the parts locally. Tried to offer more money for shipping or even after-market parts. No luck. Then when I requested the part numbers because I find material for my business in the oddest places, but they couldn't tell me the part numbers because Enrique Is sick! The price might be right, but the service is terrible!

Last year they stole a colt 45 our of my wifes center console tole me it's my fault for having it…read morein the car, reported it to the FBI, atf, and state. Did a half ass job fixing my wife's car and they damaged it further to the point where the rear bumber shakes going 40mph. Said they fixed it, didn't. They lie they cheat and they steal go somewhere else like ricks or anybody but here. If they take this post down again I will just re upload it again

Really awful experience. They had both our vehicles for over a month. They called me three weeks in…read morea row to tell me my car would be ready by Friday and it never was. I started to wonder what they were doing with it, maybe they lost it. When they finally said it was ready, there was a large fresh ketchup spill inside. The other car was damaged by them multiple times, they twice tried to return it to us unfinished. It was so bad, they put the door on crooked so it hit the door behind it. Every time we asked them to fix the big scratch they caused or the broken door they put on, we felt like we were begging for extras. They had also driven it a lot, they put way more miles on it than they told us about. Very untrustworthy, we are not happy with the work they did but there's no way we're taking it back to them.

I had a 6R80 rebuilt here in late October 2022, the owner said he was going to do a preformance…read morebuild, with a Billet Torque converter, well that was a whole lot of horse shit, they lost a bolt on my starter, the transmission went out again loosing 4,5,6th gear 2 1/2 months later, I sent it back to South Carolina to warranty the work I was hoping some common courtesy and getting something reimbursed for the Haul up there, I was "ready" February 7th, I drove it 2 weeks 2,1000 miles later and it goes out again, I called to see how can they help me as the truck is back in Texas I called multiple times they said they will talk to the "Boss" & call me back and the sorry SOB now won't even answer my calls now ! I forgot to mention they changed my transmission coolant hoses without asking me, they used regular rubber hoses, which get eaten up by the coolant, Definitely poor craftsmanship probably using cheap parts, & poor professionalism, wouldn't recommend this shop to anyone,

Wonderful honest people wanting to make sure your satisfied completely! Absolutely outstanding…read morecustomer service and so willing to help us out while we were traveling.

Awesome experience thank you. If you need muffler work this is the place. I had a rear muffler…read moredelete. Make sure you get there early because the get a lot of customers.

1964 Corvette - looks great, sounds great and at a reasonable price…read more Thank you guys!

Called to see about getting my brakes and rotors done, they told me that I can bring it in next…read moreweek on Monday. I told him I will have to cancel my appointment at the dealership to bring it in, but I was assured. I canceled my other appointment, I showed up Monday only to be told that they couldn't do it and don't know when it could be done by. Even better I ended up with a screw in my tire from going over there, now I have to get my brakes/rotors done AND now my tires fixed... I left this shop with more work needed than I went in for... Don't tell me you can do something then make up excuses when I show up. YOU told me to be there, I showed up and YOU failed.

Great place & great service. We got in pretty quickly and they found the problem with no extra…read morefees, didn't try to make us buy anything extra! Super friendly, no BS, great prices!! Definitely come here if you need!

I was not happy with this company. They never called me . I had to call them every two days to find…read moreout about my car. They finally called me almost two weeks later to tell me it was ready. On my way home with my car it stated breaking down they fixed the fuel pump which went bad, but they damaged the drive shaft & transmission mount. Granted they fixed the problem, but they also caused two other problems with their repairs. They didn't have the parts or knowledge to work on my kind of car. I called them on my way home & they said to bring it back. At that time I was two hours away. They said to let them know what my mechanic said was wrong with it. I called them to let them know the issue & they never returned my call or offered me any money back. Lesson learned not to just trust anyone with your car especially if it breaks down out of town.

Had a truck driver wreck out around 5am. These criminals "rescued" the truck and trailer from its…read moreside but as it was going back to their yard, their tow truck fell apart! Well since our truck still had a universal joint in tact they took ours off the truck. Left our damaged reefer at a circleK and still had to call another tow company for help. Best part was....Noone called to notify ANY of this transpired! We had no clue anything happened until our driver was discharged from the hospital. The line items from the tow invoice were outrageous to say the least, especially for the BS charge for storage when we were told we couldn't get the truck off the yard until Monday morning business hours. Saturday afternoon, a 29K tow bill was agreed to verbally on the phone between the owner and our driver (who was standing next to the Broome tow driver) bc he refused talking directly to the owner of the truck for whatever ridunkulous reason. Wait theres more! Wouldn't you know, come Monday morning....40K NOT 29K later...we were able to bring the truck and trailer (pulled separately might I add) home. So here's the warning folks: after reviewing each line item we were invoiced for, ive decided there is a special place in hell for people like them. Just make sure if it's necessary to be serviced by Broome Service Center, ask ahead of time for a lube job so your rear end isn't hurting like ours You've been warned!!