Johnny was super helpful and fun to talk to. I got stranded in Belfast, ME and there were no uber…read moreor lyft drivers responding at all. And no bus until the next day. I looked up local taxi services on yelp and found ABC. He answered the call right away and was willing to come to Belfast to take me to Bangor. Cheaper than what the Lyft and Uber apps were telling me too.

A seemingly good taxi service that is unfortunately marred by an incredibly unprofessional and rude…read moredriver. Johnny was very accommodating in our initial calls and kindly agreed to pick me up at 4am to get to the airport. About 15 hours before pickup, a friend offered to drive me to the airport so I texted Johnny to inquire if it was too late to cancel, fully expecting and accepting that it was probably too late and that I would gladly take his cab ride anyway, as his small business must be supported. Instead, Johnny decided to lash out with sarcasm, costing him my business as well as the future business of the Maine-based organization I am here to work with, once they saw these screenshots. I would have happily taken this ride if he had been straightforward about the inconvenience of last minute cancellations, but unfortunately his attitude has lost him many supporters here in Maine.

We had a great experience with Abdi. He picked us up for our early flight (he arrived early and it…read morewas 5:00 am!) and was very professional and nice. We were hesitant because it was such an early hour - but he was there and he was so nice! We also used him to pick us up at PMW when we returned for our trip. Again, he was on time and very professional. He's really nice to talk to as well. This was a great experience and we will definitely cal him again. Highly recommend.

Very polite. Very professional. Got a call right after we landed to take our time but ready to…read moredrive us to Ogunquit. Quick response on email. Would recommend to anyone looking for reliable and professional service.

I booked an Hi5 bus online for my friend's bachelorette. Ended up paying for a round trip (150$…read moreCAD) that never happened because the compagny cancelled our trip without any explanation. When I called to ask why, they said it was because they didn't have any buses or transportation available. They assured me I wouldn't be charged. Nonetheless, I received a payment confirmation the next day. I called the company back to flag the issue and was told that both transactions were now cancelled and would disappear from my credit card within 3-5 business days. It's now been almost a month and I still haven't received any refund. Both pending charges have officially gone through, and no one is answering my emails or calls. I had to contact my bank to dispute the charges. I'm so frustrated!

To update my previous review. This is a big scam. When you search for Hi5 LLC in Maine, it will…read moreshow up 5 stars with 128 reviews from an unknown website (i.e Cybo) from Europe and you can not see the review. For scamming reason they put 5 stars in fake review so people will believe they are a good company. They are also have some services on the website call Hi5 Home Care LLC in Maine in trying to scam the retirees in Maine community. The reason i know because they use the same address that i booked for a taxi ( see my previous review). So Watch Out. Don't be another victim

We booked Darcy and team to help transport guests to our wedding ceremony, from ceremony to…read morereception and back home and highly recommend them for any other couple. We used a bus and 2 14 passengers vans which were clean, safe, comfortable and very nice. They're a busy bunch, so communication was sometimes a little spotty when planning, but there wasn't any question about commitment. Darcy met up with us the day before to drive the routes and even ended up finding us time efficiency in our schedule. They're fairly priced (although transportation is not cheap!) and well worth it!

Here is a real review based on a real experience (not random 5-start reviews from CA and WA for a…read morecompany in Maine). Country Coach Charter pulled the old bait-and-switch on me, pocketed my deposit, and refused to refund me the money back when I received the invoice (months before the date of service) with services we did not agree on. Several months before my wedding, I requested a coach bus with air conditioning that seats 50. Darcy immediately responded and asked me to fill out a form on her website and submit the deposit, and she would immediately send over the invoice. Wanting to lock down transportation, I foolishly did so as I thought this was a honest, business relationship. When I finally received the invoice, it was for a a shuttle bus that doesn't even seat 50, with no air conditioning in the middle of summer (the shuttle bus wasn't even pictured on their website or facebook page). When I respectfully emailed back immediately saying that this is not what we agreed on, and if I could receive my deposit back, Darcy did not respond for months, after repeated calls and emails. My CC company would not refund me the money either due to filling out the form on her website first (which was my mistake). I am very disappointed that CC of Maine would conduct business in this manner, and am personally insulted that they wouldn't even return my phone calls or emails, even as I was being respectful. I hope that people will learn from my experience.

Going to Logan airport?? Leave the driving to Concord!! Courtesy and professionalism describes the…read moredrivers! Make sure you have your ticket printout prior to arrival for a seamless journey. Safe travels!

I have never been disappointed with Concord. I remember when I was returning from Honduras, March…read more2007. We were in Boston, in a blizzard, trying to get home. Our driver was so awesome, funny, kind, and got us to Bangor safely. It took HOURS but I'll never forget how great he was. I wish we had more options - I travel from Lincoln, Maine to Portland, Maine frequently. I try to use public transportation as much as possible to save the environment and save my car. Perhaps the limited options are Covid related. It was hard getting up at 4:30 this morning to get on the 7 am bus to Portland. I was determined to support our business and also help save the environment. I have been vaccinated against Covid, that has helped me make this decision, as well. They have plastic guards on all the seat backs. They have seats blocked off. The staff are awesome, as always! I love how I can sit back, read, listen to music, or watch a movie. You do have to bring your own headphones now and they do not serve water and snacks. That is fine - I'm grateful they are still in service.

If I could give this garbage service negative stars, I would…read more It's the only "functional" cab company in this town, but they don't answer their phone, even during business hours. I tried like ten times. Almost missed my flight because of it.

Best Taxi in Augusta Maine, very clean and in great mechanical condition. Even had a great smell…read moreinside. Door to Door Service - Excellent! Friendly and courteous too, willing to help.The only one I will use in Augusta area!! John B