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    Aunt Kim's Dog House

    4.1 (19 reviews)
    Open Open 24 hours

    Services - Aunt Kim's Dog House

    Dog daycare

    Dog walking

    Pet boarding

    1 More Service

    Pet sitting

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    12 years ago

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    10 years ago

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    Ask the Community - Aunt Kim's Dog House

    Hello? How much is daycare for approx 9 hours a day and is there a better price if I need mon-Fri. Also, do you offer a veteran discount? Thanks!?

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    Review Highlights - Aunt Kim's Dog House

    Moving here to Reno in 2005, Aunt Kim's is the perfect place for my fur babies.

    Mentioned in 3 reviews

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    Professional Dog Mom

    Professional Dog Mom

    4.7
    (18 reviews)

    I will preface this by saying I have not actually used this service. I met these people at a dog…read moreevent. I was very impressed with them. Seemed like they would take great care of my dogs. I called later about boarding. They really push for you to just fill out a form. They will not give any kind of estimate. I understand that circumstances will vary, but a price range would be good. I had a contractor at my home once looking out my window and commenting "all you rich people up here." He way overcharged me and we aren't all rich. Not saying she would do this, I just like to be quoted a price range. She seems to take care of her employees and has a decent business plan. Costs to meet with them, as it should. Where she lost me was asking how long the dogs could be left alone. Well, several hours I suppose. She kinda beat around the bush then told me that all of her Nannys have full time careers. If I am working outside of the house for a full work day, I take my dogs to day care. An 8-9 hour work day and commute, leaves my dogs alone for at least 9-10 hours. How does the Nanny have time to exercise them? She also said that a Nanny can only work for one week. So, if you are gone for more than one week, you would have 2 nannies. Not a huge deal, but two different people in my home is a question mark. She ended the conversation with "fill out the online form and we will see if we have any nannies available." Didn't sound like she even wanted the business and seemed like she didn't have many nannies. I have 2 easy, older dogs, but they need daily exercise. I don't need someone with my dogs 24/7, but I would not leave them more than 6 hours at a time, so just being fed and having someone overnight, is not what I am looking for. That being said, if this works for others, they may be a great service.

    Please be aware of this establishment This is a horrible individual!!! I had a awful boarding…read moreexperience. My dog was mistreated. She left my dog alone for 12hrs In a kennel I saw the hole thing on camera. I couldn't do anything I was on vacation in different state. Had to cancel my plans and return home. Took Dogie to vet cost me $1200.000

    The Bark House

    The Bark House

    4.2
    (78 reviews)

    I had been taking my Shiba Inu here for the past few months as this is a convenient location and my…read morehusband and I occasionally would need her to be watched for a workday here and there. The good - the female facilitator and the other gentleman were very sweet. They gave a great tour, and were always happy to take calls or answer questions. I think this place is great for folks who work on USA Parkway, or folks who are content with quick exchanges with no feedback. The bad - Unfortunately most of my drop offs consisted of dealing with Thomas, the owner. He made it clear pretty early on that he thought me and my dog had "anxiety issues". When I picked my dog up each day I liked to ask how her day was, as I'm genuinely interested (I love my dog lol) and it's nice to make small talk. Thomas took this interaction as me thinking my dog had a problem, and would make comments about my dog having some type of issue. He constantly rubbed me the wrong way, saying it was incorrect for me to say goodbye to my dog as it would increase her anxiety, and mentioning that I shouldn't call in to check on her. The final straw was today, Thomas had made a comment to my husband yesterday that my dog was "nippy" with him, and I wanted to talk to Thomas about it directly as I was genuinely concerned about my dog showing potential signs of aggression. Upon me asking him about it, he immediately let me know I should probably find another daycare, as I'm the owner he deals with that has the most issues or concerns. I tried to amicably let him know I'm only trying to get more information on the situation, but he kept insisting I go somewhere else since I'm not happy. This was a totally unprofessional way to speak to me, and as a paying customer I think it's well within my right to ask second level questions about my dog's behavior. I will be taking his advice, and going to a different daycare that doesn't view me as a problem customer for checking in on my dog or asking about her at pickup. 2 stars because they helped us out during days we needed dog care, and I'm appreciative for that!

    We boarded our 2 dogs for 5 nights. When we picked up our dogs, Mia our 3 yr old was reverse…read moresneezing really bad. We were told she does that when excited. She has never done that!! They then rushed us out as fast as they could. When we got home we knew something was wrong with Mia. She had zero energy and that reverse sneeze was horrible. The next day we called our vet and made an appointment for Mia. The vet on the phone said it's most likely Kennel Cough and we had to wait in our car until they cleared the area for Mia to come in. Kennel Cough is highly contagious. Dogs can get it even though they are vaccinated, which Mia is. After examining Mia the vet confirmed she had Kennel Cough and prescribed an antibiotic for her. She didn't start to get back to normal for six days. Finally she's back to being our Mia. Our other dog, Emma, was ok when we picked her up but started showing signs of Kennel Cough the day after pick up. We called the vet and got meds for Emma. Emma's illness was not as bad as Mia's so she recovered much quicker. The owners have a new puppy in the office area and everyone going in and out are exposed to whatever illness the puppy has. The owners even mentioned the humidifier in the office was for the puppy due to breathing issues. I'm guessing the puppy spread Kennel Cough throughout the whole facility. We tried contacting the owners but it kept going to voicemail. We left a message and have never heard from them. That's no way to run a business. I will never bring our dogs there again and will never recommend them to anyone. I'm actually surprised they have been in business for as long as they have been. If you cherish your pups find another place that actually cares.

    Aunt Kim's Dog House - pet_sitting - Updated July 2026

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