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    Hair B&B

    5.0 (2 reviews)
    Open 12:00 am - 11:45 pm

    Services - Hair B&B

    Dog walking

    Pet boarding

    Hair B&B Photos

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    7 years ago

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    7 years ago

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    The Bark House

    The Bark House

    4.2
    (78 reviews)

    I had been taking my Shiba Inu here for the past few months as this is a convenient location and my…read morehusband and I occasionally would need her to be watched for a workday here and there. The good - the female facilitator and the other gentleman were very sweet. They gave a great tour, and were always happy to take calls or answer questions. I think this place is great for folks who work on USA Parkway, or folks who are content with quick exchanges with no feedback. The bad - Unfortunately most of my drop offs consisted of dealing with Thomas, the owner. He made it clear pretty early on that he thought me and my dog had "anxiety issues". When I picked my dog up each day I liked to ask how her day was, as I'm genuinely interested (I love my dog lol) and it's nice to make small talk. Thomas took this interaction as me thinking my dog had a problem, and would make comments about my dog having some type of issue. He constantly rubbed me the wrong way, saying it was incorrect for me to say goodbye to my dog as it would increase her anxiety, and mentioning that I shouldn't call in to check on her. The final straw was today, Thomas had made a comment to my husband yesterday that my dog was "nippy" with him, and I wanted to talk to Thomas about it directly as I was genuinely concerned about my dog showing potential signs of aggression. Upon me asking him about it, he immediately let me know I should probably find another daycare, as I'm the owner he deals with that has the most issues or concerns. I tried to amicably let him know I'm only trying to get more information on the situation, but he kept insisting I go somewhere else since I'm not happy. This was a totally unprofessional way to speak to me, and as a paying customer I think it's well within my right to ask second level questions about my dog's behavior. I will be taking his advice, and going to a different daycare that doesn't view me as a problem customer for checking in on my dog or asking about her at pickup. 2 stars because they helped us out during days we needed dog care, and I'm appreciative for that!

    We boarded our 2 dogs for 5 nights. When we picked up our dogs, Mia our 3 yr old was reverse…read moresneezing really bad. We were told she does that when excited. She has never done that!! They then rushed us out as fast as they could. When we got home we knew something was wrong with Mia. She had zero energy and that reverse sneeze was horrible. The next day we called our vet and made an appointment for Mia. The vet on the phone said it's most likely Kennel Cough and we had to wait in our car until they cleared the area for Mia to come in. Kennel Cough is highly contagious. Dogs can get it even though they are vaccinated, which Mia is. After examining Mia the vet confirmed she had Kennel Cough and prescribed an antibiotic for her. She didn't start to get back to normal for six days. Finally she's back to being our Mia. Our other dog, Emma, was ok when we picked her up but started showing signs of Kennel Cough the day after pick up. We called the vet and got meds for Emma. Emma's illness was not as bad as Mia's so she recovered much quicker. The owners have a new puppy in the office area and everyone going in and out are exposed to whatever illness the puppy has. The owners even mentioned the humidifier in the office was for the puppy due to breathing issues. I'm guessing the puppy spread Kennel Cough throughout the whole facility. We tried contacting the owners but it kept going to voicemail. We left a message and have never heard from them. That's no way to run a business. I will never bring our dogs there again and will never recommend them to anyone. I'm actually surprised they have been in business for as long as they have been. If you cherish your pups find another place that actually cares.

    Hair B&B - dogwalkers - Updated July 2026

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