Best daycare for my doggies. They always want to return back. Staff are so nice and helpful!read more

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

Love this facility. Our pup is so excited to go every time we even get close. She starts whining…read morelike crazy. I've used it for both daycare and boarding and dog wash multiple times with nothing negative to say at all.

My pups have been loving this place so far. So many pluses to mention. Multiple outdoor spaces for…read morepups. They cap the daily head count for our 4-legged friends so it's not jam packed. There is one employee present for every 10 pups. My boys seem to love it and come home tired. We will be trying out boarding soon and I will provide an update then...

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

Love everyone there and they are so loving to my dog and all the others I see interacts with!!…read moreHighly recommend

My family and I were visiting Reno from out of town when we were met with unexpected restrictions…read moreregarding our pet. Camp Bow Wow was quick to respond to my inquiries and settle any concerns I had. This was our first time using any doggy day care/boarding service and it the service was beyond what I could have expected. We were nervous, but they did a great job letting us know how she did for her initial interview, answered any questions I had throughout her stay and were extremely flexible with our schedule. My pup was even excited to return when we had to drop her off again! She participated in a few activities, like the pool pawty and sniff and seek and I even got some cute pictures of her experience! They have cameras that you can view from the app, and my pup always looked happy to be there. It gave us such peace of mind to know she was enjoying her little vacation too! If we ever find ourselves in Reno, we will be sure to be back! Thank you!

Their service is phenomenal. Our 3 big dogs 2Huskies and 1 Golden Retriever were taken cared of and…read moregiven an awesome experience in the Camp. We were able to view our dogs while we were in "red" and have evacuated during the Hawk Fire. And believe it or not after 3 days when we were about to check them out and pay the bills, the Manager , Shanna said "no need to pay, you were part of those that evacuated, we sympathize with you" with teary eyes, I can't help but really appreciate them. You can rely CampBowWow. They have other programs to make our paw animals feel loved and pampered. You can count on them .They even waited for us beyond office hours when we dropped off our pets Saturday night. We salute you !!! More satisfied customers like us will choose you. Surely, once we will travel, we will consider your business the best place ever for our dogs, Xyla, Xyber, and Xyrus. Thank you so much.

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!

I highly recommend Dhonna's grooming and pet sitting services. My family and I have used Dhonna at…read moreUncle Fredie's House of Pets for years. My dogs love to go there to get clipped, groomed, and cleaned up. Dhonna is a very hard-working and honest person. House sitting for a few days went very well, and my pets love her. Dhonna is a professional pet sitter and groomer. She has extensive and vast knowledge of veterinary care. I trust Dhonna with all of my heart. I give her a ten-star review. She goes above and beyond to care for our pets. I am a Toy Poodle Breeder, A dog Mom, just like Dhonna. She is compassionate and caring. Thank you, Ms. Dhonna. Sureyya Scott Reno, NV

Both my dogs are boarded here and I've never had an issue. They always seem excited to be there and…read moresleep for hours when we get home.

I'm so glad we found the pet playhouse for our dog when we go on vacation. They administer meds,…read morefeed your dog on a schedule, and give your dog play time. Our German shepherd with a lot of anxiety always has a good time when she goes. They are responsibly priced compared to others and they really care for your pets. Thanks for giving us piece of mind while we go on vacation pet playhouse!

Our dog has been going to this daycare for a year and a half. He's so excited every time we drop…read morehim off and comes home exhausted. The staff and owner are kind and caring. They truly care about your dog. I love it that they group the dogs. Thank you RWC.

Been going there with my dogs for a long time, I can only describe the experience as above and…read morebeyond my expectations. They personally take interest in your dogs

I had been taking my Shiba Inu here for the past few months as this is a convenient location and my…read morehusband and I occasionally would need her to be watched for a workday here and there. The good - the female facilitator and the other gentleman were very sweet. They gave a great tour, and were always happy to take calls or answer questions. I think this place is great for folks who work on USA Parkway, or folks who are content with quick exchanges with no feedback. The bad - Unfortunately most of my drop offs consisted of dealing with Thomas, the owner. He made it clear pretty early on that he thought me and my dog had "anxiety issues". When I picked my dog up each day I liked to ask how her day was, as I'm genuinely interested (I love my dog lol) and it's nice to make small talk. Thomas took this interaction as me thinking my dog had a problem, and would make comments about my dog having some type of issue. He constantly rubbed me the wrong way, saying it was incorrect for me to say goodbye to my dog as it would increase her anxiety, and mentioning that I shouldn't call in to check on her. The final straw was today, Thomas had made a comment to my husband yesterday that my dog was "nippy" with him, and I wanted to talk to Thomas about it directly as I was genuinely concerned about my dog showing potential signs of aggression. Upon me asking him about it, he immediately let me know I should probably find another daycare, as I'm the owner he deals with that has the most issues or concerns. I tried to amicably let him know I'm only trying to get more information on the situation, but he kept insisting I go somewhere else since I'm not happy. This was a totally unprofessional way to speak to me, and as a paying customer I think it's well within my right to ask second level questions about my dog's behavior. I will be taking his advice, and going to a different daycare that doesn't view me as a problem customer for checking in on my dog or asking about her at pickup. 2 stars because they helped us out during days we needed dog care, and I'm appreciative for that!

We boarded our 2 dogs for 5 nights. When we picked up our dogs, Mia our 3 yr old was reverse…read moresneezing really bad. We were told she does that when excited. She has never done that!! They then rushed us out as fast as they could. When we got home we knew something was wrong with Mia. She had zero energy and that reverse sneeze was horrible. The next day we called our vet and made an appointment for Mia. The vet on the phone said it's most likely Kennel Cough and we had to wait in our car until they cleared the area for Mia to come in. Kennel Cough is highly contagious. Dogs can get it even though they are vaccinated, which Mia is. After examining Mia the vet confirmed she had Kennel Cough and prescribed an antibiotic for her. She didn't start to get back to normal for six days. Finally she's back to being our Mia. Our other dog, Emma, was ok when we picked her up but started showing signs of Kennel Cough the day after pick up. We called the vet and got meds for Emma. Emma's illness was not as bad as Mia's so she recovered much quicker. The owners have a new puppy in the office area and everyone going in and out are exposed to whatever illness the puppy has. The owners even mentioned the humidifier in the office was for the puppy due to breathing issues. I'm guessing the puppy spread Kennel Cough throughout the whole facility. We tried contacting the owners but it kept going to voicemail. We left a message and have never heard from them. That's no way to run a business. I will never bring our dogs there again and will never recommend them to anyone. I'm actually surprised they have been in business for as long as they have been. If you cherish your pups find another place that actually cares.

I have an older pit and couldn't find anyone willing to groomers but In and Out pet!…read moreVery reasonable prices and did a great job! Already booked another

They were awesome! Very polite and prompt. My dog was super happy when he got out of the van. A…read moreregular service included a ton. Well worth the money and my dog didn't freak out like the drop off places. I'm very happy and will call them again. Shout out to the groomer! She's having a baby! Congratulations!

I highly, highly recommend using them for your fur babies!! First of all, communication was…read moretop-notch from beginning to end. Pricing was more than fair. Upon arrival, I felt comfortable right away and my babies felt comfortable, too. I also received pics throughout the day which made me so happy. I could go on an on, but just know that whenever we visit the area again, I will definitely be using them, no doubt!! You can see from the photos how relaxed my babies were!! I thank them for putting me at ease during our visit.

Brynda is reliable and a good communicator. She's taken care of our two cats and our house while we…read morewere away on a few occasions. She takes lots of pictures/videos so we can see our cats are happy and can rest assured all the important tasks were completed each day. We feel very comfortable leaving our cats in Brynda's care!