Made a same-day appointment today. BB is very skilled: Best Swedish massage I've ever had. I was…read morelooking for a new therapist. I won't be looking further.

Made an appointment a month and a half in advance. Was needing a Saturday so she said they only…read moreschedule with students on the last Saturday of the month. I was okay with it and told her to schedule me for 2 people. We'll since it was so much time in advance I had forgot what time. So I call today and she tells me they didn't even put us down. I am so upset because I had waited a whole month and looking forward for this. Just for her to say she is sorry a million times instead of try and make it right and accommodate us some how. I work 2 jobs I can't come any other day but saturday.. so upset...be in the beauty industry as a cosmo. I know there was a better way for her to handle their mistake

Do not waste you time and money in this place, since they are going to "bill" your insurance, and…read morestill send you a bill stating that your insurance did not cover "everything".As a patient I would want transparency on what this place are charging my insurance. (Thief) There is an excellent chiropractor in Pasco, it's called HealthSource. *Same exams, same insurance * *differences* Chan chiropractic = $195 out of pocket after insurance. HealthSource Pasco= $50 out of packet after insurance.

I received a massage here as a gift while in town visiting…read more The staff at this office were very nice and friendly. The massage therapist (Ashley) was pregnant, but/and gave me a great massage. The room was very spa-like (and just as nice as a massage suite in the back of an Aveda salon/spa that I've been to in the past). Would definitely come here again and would recommend to others.

Z place is seriously so nice. Laura did such a good job on my massage, I think she's the first…read moreperson to go light enough to not cause pain in my sore spots but still actually work some tension out. And Ellie gave a GREAT facial. The towel warmer for my clothes was such a nice touch and I've never seen that before. And idk what the little nubby things she used on my face/scalp were but I'd literally pay for a 90 min session of just those. The rest of the facial was good too, but those things like elevated it to possibly my favorite facial ever.

I love the stylist that I go to at Z Place. She does a great job and is very personable…read more But I'm just about ready to find a new salon just because the front desk is atrociously managed. They answer the phone by placing the caller on hold without a word. *IF* you can get them to pick up after being on hold then they will answer one question such as "Does XXX have any openings for a trim in two weeks?", they will answer "No" and promptly hang-up so that you cannot ask about the following week or month. Often, the phone just rings and rings. This behavior has gotten worse over the past year. I'm not sure if it is an employee issue or a management issue.

The Spa is still in the soft opening stage at this time (Jul/Aug 2013). I think the grand opening…read moreis scheduled in Sept 2013? I've received services from 3 staff members and all were great--the service was high quality and staff was nice. That is something that I have found lacking at other spas in town--the right combination. Some areas for improvement are in general customer service in answering the phone, getting back to phone calls, getting the website up. However, I think because they are in "soft" opening these are still bugs they are working out. This is what is keeping them from me giving them 5 stars. KEEP UP THE HARD WORK!

If your looking for a spa that can keep appointments and answer your phone calls this place is an…read moreabsolute failure! My wife has made many appointments and been told on multiple occasions (car issues, kids, etc) that they have to cancel, it's absurd! Avoid at all costs! Irresponsible employees!

Angela has been my aesthetician for quite sometime now, I always look forward to my brow…read moreappointments, the atmosphere is so relaxing. I also want to share my laser hair removal experience, Angela is informative from the consultation to the very end of the process, she also followed up to see if I was happy with my results. I am super pleased with all that Angela provides... from customer service to the actual service... she is friendly, knowledgeable, and always has advanced equipment. If your interest in laser work I highly recommend Angela you will love your results!

I have been going to Amaris now for two years and I have to say how impressed I am with not only…read morethe staff but with the products and services. I've had different services done all in an effort to keep age and wrinkles at bay! I've had the deep pore cleanser, great! Glycolic Peel, fantastic, but my favorite is the Perfector! I have really seen great results on my skin and its firmness. I'm definitely hooked! Oh and did i mention their products? The sunscreen is amazing. Good things cost money, so some products are a bit expensive but well worth it

If you have sensitive skin or are just looking for healthy skin care options this is the place for…read moreyou. More than just cleansers and creams, DermaCare's Jane Iredale line of mineral makeup is easy to apply, healthy for your skin and stays on all day! Products here are a little pricey, but let me assure you it is worth it! All the ladies at DermaCare are very helpful and knowledgable. Be sure to call ahead to get your free Jane Airedale Consultation, it makes it easier to pick out your products. Kudos need to be given to Nedy (you will know her by her flawless makeup) at the front counter. She makes customer service look effortless & reminds me of a seemingly era gone by where the customer's needs are equally important to those of the company. This review would be five stars if DermaCare stocked more products in their store. We had to come back up from Oregon to purchase items that were out of stock. When we did come back a week later they only had one of each of the items we needed and I had to arm wrestle my mom for the light concealer.

Professional compassion, excellence in communication, customer service, patient care!read more

Amanda is awesome and honest. She is knowledgeable and she gives you her honest opinion. Everyone…read morehas been kind as well and helpful.

Had gotten filler from their "best" person Amanda F., it's the worst placement I have ever gotten…read moreIn the 7 plus years I've been getting filler. On top of that is was an off brand filler and then charged $800 for the syringe with no results. In past years it has taken a half of syringe from the person that used to do my filler, but unfortunately she has moved out of state. Won't ever go back, if she's the best there I'm a bit afraid to try my $800 luck on someone else.

Marti is very unprofessional as she hung up on me twice and text and told me she won't be kind to…read moredeadbeats. I am appalled at her behavior. Praying she rids of the hatred in her heart. The therapists are wonderful!

Dear Tranquil Waters,…read more It was great to meet you yesterday! I had such a good time. Thanks so much for the rub down. I wasn't sure what to expect, but you took care of all the details. Thanks. I'd never been to a massage place before. Since my new health insurance covers me having a massage every month, I decided to try it. Yours was the closest one in the yellow pages, and I found your website full of funny stock images. I didn't know what to even ask for... some sort of Swedish massage? Hot stones? Oil? Oil sounds creepy. I especially like that you didn't even ask what I wanted. You assumed. Because you know my body better than I do. I know that now. It was weird at first. You asked about work, I made some funny jokes. Then you told me you were actually trying to gauge my stress level. Oops. I thought you were seeing if we had chemistry. So I told you I felt stressed and sometimes felt pain in my lower back. You were so kind to tell me I could keep my underwear on if I felt uncomfortable taking it off in front of a complete stranger. Who, me? Hahahaha. Okay, I'll keep it on. I think it took about an hour for the massage, though I admit I blanked out a couple of times. It was so relaxing. Your hands were cold at first, but that's okay. I was nervous, too. The fake rainforest music put me to sleep pretty fast. Then the harp music came on. I thought maybe I had died and an angel was playing my back. Except my back was a harp. My tendons and muscles, plucked one by one, to create a rhythm of relaxing song. And by "plucked," I mean rubbed over with the carelessness of a preschooler with a crayon. If I hadn't seen that certificate you printed out hanging on the wall, I might have questioned your qualifications. I joke, I joke. Mostly. It was a good experience. Especially since my health insurance picked up most of the cost. A good bargain for $20. I look forward to our next meeting. Will you wear those white tennis shoes and ill-fitting shorts again? Great. Until next time, BR