Poor customer service, did not have my home insurance accurately captured. Assured me over and over…read moreagain that all my vehicles were covered drove 3 months with one not covered. What was quoted was not even close to actual monthly rate. Ended up going to another State Farm agent who was shocked of the errors

I have had very good experience since switching to Hayk Insurance about 6 months ago. I have saved…read morea lot of money versus my previous insurance. They also included earthquake insurance for only a little extra. I have had phone conversations and email exchanges with Jacob and Jamie. Both were easy to get in touch with, and they were always able to answer any questions that I had. Overall I am very happy with this insurance company and would not hesitate to recommend them to others.

Very impressed with the staff knowledge and responsiveness. Nicole was so helpful and was very…read morepatient with my schedule and took the time to answer all of my questions. I highly recommend this agency for all of your insurance needs.

Great customer service handling all my auto/house insurance. People are very nice and friendly at…read morethis agency and respond to email/phone very quickly with clear explanations. Very professional and patient.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Very knowledgeable and helpful staff! Super friendly and very trustworthy! Thankful I was able to…read morework with such a wonderful shop!

Lorna and her team worked really fast to get us insurance! They are fast and effective and work…read morehard at getting all the discounts we can get. Awesome!

Lorna and Amy at Insurance Connections Northwest are awesome! They have handled my insurance for…read moreyears as well as many of my clients. Their customer service is A+ and because they are an insurance broker they can shop for the best possible premium from a multitude of insurance companies. Giving the customer the best possible deal! Highly recommend them for both auto and home!

So appreciate Monica's patience and awesome customer service. She is a pleasure to work with. I…read morehave been dragging my feet for 12 months to get my auto and renter policy switched over to State Farm to enable me to add my new driver to auto policy at a reasonable rate (savings of $570). Thank you, Monica!

Having recently moved my wife and I went to Tim Crabtree to get Renters insurance. Spoke to Jonas…read moreWright, he was knowledgeable, very thorough. we will be returning to Tim Crabtree State Farm for our insurance needs.

Was shopping around for an new agent. Called Nicoles office to persue the switch. I told her…read moreassistant the issues i was having with my agent. He said she would call me back in 5 minutes. 40 minutes later, Nicole calls me and says, oh, Your agent is a friend of mine, so i called her to tell her you are unhappy, and basically i am not interested in your business. So, she takes her relationship with fellow agents over customers. Im glad i found out before i switched. Now, instead of.switching agents, ill be switching companies.

From the owner: Our mission is to cultivate an environment centered on kindness, equality, and respect. We are…read morededicated to building relationships and maintaining a strong reputation, all while consistently providing exceptional service. Our overarching vision is to be a personal resource for our State Farm customers and the community. By equipping and empowering individuals, we strive to facilitate informed decision-making that contributes to their overall well-being. License #: WA-747825, ID-7252659, OR-7252659

I purchased my auto insurance from Phoenix Insurance and the process was very pleasant for me…read more Knowing that it was my first time to buy an auto insurance policy, I lacked almost all the relevant knowledge and Phoenix Insurance Company helped me a lot in this regard, they not only effectively cut down my insurance cost but also provided effective help at the first instance when I encountered a problem. Thanks for their serious and hard work!

Grace and her team are professional and very patient. I am so happy to have both my home and auto…read moreinsurance with Phoenix!

I had a great experience working with Ethan Henderson at State Farm. He was incredibly helpful,…read moreresponsive, and always on time with our calls. He made everything easy to understand and took a lot of the stress out of the process. A joy to work with from beginning to end. Highly recommend.

My family started in this office 50 years ago, long before Jessica was born. My parents got great…read moreservice from Lee Hineline and when he passed away, his son Cliff took over and for 25 years, Cliff was my agent and dare I say friend. I got stellar service, counsel and support and he and his staff had my complete trust and confidence. When Cliff retired, this location turned into a circus. State Farm put multiple interim agents in this office and after what must have been 3 years, Jessica was placed here. It goes without saying. Jessica is not Cliff, but even worse, Cliff was able to run his office with a staff of 4. Jessica's staff appears to be at least 12 and with 3x the staffing, the service, support and competence is so far below what it should be, I would caution anyone considering this office for quality coverage. Gone are the days of the Good Neighbor mentality, you are a policy number and paycheck for this office, no one is fighting for you or advocating for you and when you finally need to exercise your policy, be prepared to be let down. This is an embarrassment for this office and State Farm, but the reality is that neither care. So, this is my feedback on this practice, company and culture. Do better, Karma is coming.

My husband and I have been researching, and seeking quotes for Long Term Care Insurance for over 2…read moremonths. We have taken many phone calls, talked with many agents, and been told that no-one could help us due to our (young) age, and Washington Residency. I had been feeling frustrated and fatigued by the process - but Robert was the one to help us seal the deal. I found his contact information on Next Door, and I am very glad that I reached out. He communicates promptly, schedules meetings via zoom, and answers questions thoroughly. While many other providers are "out" of policies to accommodate younger consumers, and Washington Residents - Robert was able to offer us 2 policies that totaled LESS than a policy for just my husband with another agency (another agency who couldn't even offer me ANYTHING because I'm under 30!). If you are looking for someone to help you with life insurance, and a LTC Rider - Robert is your guy!

Robert approached us when we starting to put the business together. He is easy to work with and…read morereally explains all the little details about my policy. Robert is seriously one of the most caring agents i have ever worked with when it came to insurance.... Im a first-time business owner and My business burned down, which is such a tragic experience, but with Robert, he helped me through it and answered all of my questions. the even crazy part was I found out he was in the hospital and he was still helping me...... if that doesn't show he cares..... i dont know what else to say"