Always a pleasant experience. Today I went through the wash and had the car vacuumed. It's part of…read moremy membership. I can have vacuuming done every time, but I usually just get the car washed. The crew does a nice job. There's no wait on this hot day. Tipping is optional.

My car was damaged in the wash. They were very rude and…read moredefensive. Terrible people. Beware

All winter, whenever it snows and it drops enough to fill up the driveway, Albert has come to…read moreplow-day or night. There is a seasonal contract which must be signed first, however. He always shows up to do the job, with a big truck that has a large plow. We haven't been disappointed with the service, and Albert is a nice guy!

Stuff missing from from car after we got our car detailed , we found Al Harper on Linkden,…read more dropped off our beautiful family car to him, met his wife Erika Harper who was also shady. we had Air Pods missing from the glove box, and we could almost get a whiff of marijuana coming from the inside of the car. The car we use to drive our children around in. DEFINITELY LOOK ELSEWHERE!! YoI been warned.

I paid for the most expensive wash specifically because it advertised towel drying. That service…read morewas not provided. No one was there to complete it, and I was left to dry my windshield myself because the air dryer left a streaky film. To make matters worse, an employee saw me doing it--while heading out for a smoke break--and chose to ignore me completely. This is unacceptable. When a business charges a premium, it should deliver on its promises.

I've been going to this place for about four years as I used to work right around the corner and an…read moreold co worker told me about their package deals. In my opinion, you can't beat it. I pay something like thirty six dollars a month for unlimited washes. Admittedly, it's not the BEST car wash I've ever been to and the car isn't completely dry even with their blowers, but I finish the job when I get through it. For the money, in my opinion, it's well worth it. I'll probably let the membership go now that I'm retired and don't frequent the area much anymore, but I do recommend one of their packages by the month. Also, the people working there are always really nice and friendly. Very much so.

Best car wash around. Streetsboro, Solon, South Euclid all great options. The one in South Euclid…read morehas an outdoor and indoor vacuum area.

Love Clean Express Auto Wash! They offer free vacuum cleaners, excellent discounts for unlimited…read morewashes, great employee service, towel provision service and much more.... check out their website! #SatisfiedCustomer

Good place to get 24-7 car wash…read more Good value, with an opportunity to purchase multiple car wash package. I would bring a drying cloth, like the guy ahead of me. When I came home, there were water streaks. There are 2 bays, one was under repair. Also, the construction presents another opportunity to get here. Overall, great offering.

This place used to be good, but it doesn't seem to be kept up after a few years in operation…read more I ran my wife's car through it and it was left with yellowish dots all over it. Manager was great and ran it through a second time when I returned with my receipt. Sadly, it didn't remove the spots they left on it. I had to wait two weeks for their reply after filing a claim. Their answer? They aren't responsible for cars over ten years of age. My wife's car?? It's a 2007 Toyota, with 39,000 miles on it. It spends most of its life in the garage. The only reason I took for a wash was to get the dust off of it. No more Blue and yellowish Falls Car wash for me : (

Ongoing Overcharging With No Resolution I am extremely…read moredisappointed with my experience with Take 5 Car Wash, primarily due to persistent overcharging and a complete lack of effective customer service. I have been overcharged on my account since April 2025. Despite repeatedly raising this issue--most notably since January 29, 2026--there has been no resolution. The charges continue, and no meaningful corrective action has been taken. Customer service (330-426-0473) is handled through a call center that can only "raise tickets." Unfortunately, these tickets lead to absolutely zero follow-up or accountability. There is no way to speak with corporate, no escalation path, and no one who appears empowered to actually resolve billing issues. Each interaction ends the same way: promises of review, with no action taken. For a company that relies on recurring billing, this lack of transparency, ownership, and customer support is unacceptable. Customers should not have to continuously chase incorrect charges with no end in sight. I would strongly caution anyone considering a membership or recurring plan with Take 5. Until billing issues are taken seriously and customers are given access to real support, this is not a company I can recommend.

The car wash has NOT been functioning properly since PRIOR to 4/2/24 when I first contacted their…read morecustomer service line. The roller brushes for the hood, windshield, top, and back of car has not functioned since at least prior to 4/2/24. I contacted them on 4/2/24 (855-928-5585) and spoke with Flordeli. She said it would be escalated and I would be contacted by the location manager. NOTHING HAPPENED. I contacted them again 2X on 5/6/24 spoke to Lems and then Say. Each promised resolution including a 2 month refund. NOTHING HAPPENED. I called again on 5/13/24 and spoke to Iris. NOTHING HAPPENED. I have 4 cars on a monthly plan. They are happy to take our money but yet services are not rendered. I have gone through the wash 2x in a row and I still can't get the bugs off my windshield. Worse part is that the replacement motor is sitting on the floor in their office and the local staff says "sorry" but they are waiting on maintenance to fix now for over two months. How is it right that they take EVERYONE's money but can't clean a car?

A vehicle is truly an extension of the person driving it. And that's why keeping it clean is…read moreextremely important. I was driving by and decided to drive in and get my Jeep washed. It was covered in rock salt and snow slush. After I got through their automated track system to wash the Jeep. I was happy to see all the snow and rock salt was washed clean. I used their vacuums when the wash was finished. And they worked perfectly. Very strong suction. This place is easy to enter in and exit. The staff is very friendly as well. It is located near many stores and restaurants.

cancelled in November, still getting charged in March. Getting ahold of anyone is like pulling…read moreteeth. Employees refer you to the Website, which nobody has ever responded. Never gotten a call back.

Saw used truck on Facebook. Reached out to Tod Sherrill and he made it super simple. We put a…read moredeal together with no stress and quickly. Dave Novotny, my sales consultant, made the process even easier. Friendly and attentive to my car buying needs.( truck buying needs.). Steve Bourbonnais on the finance department explained everything and applied no pressure. Thanks guys.

Took my 21 Silverado, 25k miles 6 months out of warranty,in for leaky transmission line. They said…read moreit needed a new torque converter and should just replace the transmission. Never even looked at the leak or check the fluid level. Excuses all I got from Jon Gebler.