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    Aurora Salon

    3.8 (38 reviews)
    Open 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Aurora Salon

    Bridal hair services

    Blowout

    Chemical treatment

    4 More Services

    Color only

    Haircut

    Cut and color

    Hair styling

    Aurora Salon Photos

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    Recommended Reviews - Aurora Salon

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    Reviews With Photos

    What I got
    Emma M.

    I never leave bad reviews but I just want to share my experience in case anyone is considering this salon - My hair: I have naturally dirty blonde hair but have box dyed it myself for a few years now and really loved the bright blonde I was able to achieve from that - but I decided to go a smidge darker (bronde is what I was told is the name for what I wanted) before a big birthday / moving out of the country - I did not want a drastic change but just something light and subtle, I found lots of reference photos so that I could be sure to have something to show wherever I went in The experience: I was already nervous about going back to Aurora because last time I got a simple haircut I remember it being ridiculously expensive, but they were the only ones with last minute availability and so I figured I'd try it out - I worked with Lilly, who was super nice throughout the process - but ultimately did not give me anything close to what was requested After an incredibly brief conversation (very few questions were asked of me) about what I wanted - again, I was very specific about how light I wanted to remain - she begun to tone my hair. As she was toning it, she asked some questions about how recently I had last dyed my hair, and upon hearing my answer remarked that she "should've asked me that before.." because the toner was 'taking to my hair' more than she expected (?) At this point I was already pretty scared but figured I'd trust the process. She did show me a picture of what shade brown she could go to from where we were at, but 1) the photo was ombré, and I was unclear which exact shade I'd be given even after trying to clarify my expectations 2) she did not give me ANY other options at that point and 3) she also made it clear more than once that I didn't *have* to go dark brown, we were still talking light brown - Maybe not as 'bronde' but still light brown. She applied the dye in a way that felt somewhat sloppy, and then I got it washed out and blow dried, leaving remarkably unsatisfied and mostly just sad. What I was given is simply NOT even close to what I asked for. If what I wanted was unachievable, I wish I was told that and turned away - NOT given a terrible, dark brown instead. I strongly strongly dislike my hair and I have to put up with it now because I have no idea how to reverse what was done or lighten it myself. I wish I asked for a refund. Sorry to say but please think twice before booking here! :(

    Supposedly a blonde root touch up

    Came here to get my roots touched up and I ended up leaving worse than when I came in. Jen was my stylist and I paid $400 for this uneven blonde root touch up. I went back a second time and then she dyed the roots white thinking that would fix the problem. Maybe having two colored hair is the new trend ¯\_(ツ)_/¯. Don't come here if you are a blonde. *note: all pictures are the after result.

    Highlights
    Casey R.

    Such a cute salon! I love coming here to get my hair colored and cut. They always offer a water or coffee, which I love. Jen, Lilly, Becca and Thomas are my go-tos! Can't wait for my next appointment!

    Bangs? How?
    Rfe R.

    I still am trying to wrap my brain around this and why I don't go with gut. It's so uneven. No precision line for the fringe. It just didn't feel right but I couldn't see the top. There were a lot of things that felt wrong from the beginning. I should have left. Now I'm getting it fixed again this week! I just don't get it. I don't understand how people like this can be licensed with scissors in their hand. The person who cut my hair was Chloe, I even had the sad audacity to tip her. By the way I arrived. She greeted me sadly. Moped around to the chair. I asked where I could sit me bag she suggested the dirty window sill. Never was offered a drink. Mentioned they have tap water when I was asked as I was closing out. Showed her videos and photos of examples and she sorta just looked over them as if it was a waste of her time. I just cannot even believe this is normal practice. And now reading other peoples reviews. So not surprised. If anyone else is reading this-RUN! See Julie at The Shop. She has had to rescue me twice now from hack jobs.

    Hair before reference pic (1 week before cut: thicker but ends dying and in need of cut)

    Went in for a trim to walk out with my hair ruined. Do not go to Leigh. She cut it so badly that my i lost all volume in my hair. My once long wavy hair is now 8 inches shorter, 1/5 the volume, and poofy with no waves anymore. It feels 1/5 of the amount of hair when I hold it all together to put it in a ponytail for example. I had to cut off a few more inches to at least fix the bottom. I have ends up to my scalp (she shortened all the way to the top to remove volume). I have to loop my ponytail holder and extra loop to get it to stay up because my hair is so much thinner now. It is stringy and choppy/scraggly on the ends. I could not tell how awful the actual cut was when I walked out because she had attempted to diffuse it, and failed miserably, which she even acknowledged. I didn't mind this because I could go home and wash it. I washed it and could feel how much hair had been thinned out / lost. Pictures are attached for reference after me doing the same routine to my hair. It is wavy normally, but she cut off all the parts that wave, so now I just have ends from the top of my head to the bottom. She turned my hair into a scrappy mess. I had dead ends going in and needed a cut, but did not imagine it would somehow look much more dead and damaged and unhealthy after the cut. I must have done Leigh wrong in a past life because I struggle to believe anyone is this awful at what they do. The salon refused to refund me any of the $145 I paid to have my hair ruined. Terrible service and terribly managed business. Very upsetting given that this will take a minimum of 10 years to recover from because the only way to come close to fixing it is cutting off all the weird sections (at least six more inches). I could never have imagined it was possible to thin out a head of hair this much.

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    5 years ago

    Jen fixed my botched balayage done by another salon! I am so grateful and won't be trusting anyone else to color by hair from now on!

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    5 years ago

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    5 years ago

    I got a haircut by Thomas and he did everything that I asked for! I definitely will be coming back

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    5 years ago

    The customer service is great and the place is really nice. My stylist Thomas did an incredible job, highly recommend.

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    5 years ago

    A lovely salon in a central location. Kind and competent staff do fantastic blow drys and nice color. Highly recommended

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    6 years ago

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    Ask the Community - Aurora Salon

    Review Highlights - Aurora Salon

    I've been going to Jen for years and years and was so excited when she opened her own salon.

    Mentioned in 9 reviews

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    The Burrow - Curtain bangs and trim

    The Burrow

    4.8(150 reviews)
    1.6 miShaw
    $$

    Holy. Sh-t. !!!!!!…read more I can't find enough superlatives to describe Enders and the Burrow team. Enders (in collaboration with Ryan) fixed my hot hot HOT mess of a "balayage" (for which I paid $$$$) basically on the fly, in a fraction of the time, at a small fraction of the cost. Jarrell at the front desk is amazing. More adjectives: cool, high-energy, positive, perfectionistic, artistic, welcoming, amazing playlist. Best salon by far in my 8 years in DC!! My only regret is not finding them sooner.

    This was supposed to be a quick bang trim that turned into the worst haircut experience of my life…read more I went in for a trim and the stylist who cut my hair, Jen, made me extremely uncomfortable from the moment I sat down. First, I asked where I could put my bag down and she insisted it didn't matter and this would be quick and then was trying explaining how I wanted my bangs trimmed bc I want to grow them out and she was very dismissive about it and told me to relax and again, insisted that this would just be a super quick bang trim. I went to take my cardigan off bc I had waited around for a while and it got hot, and she said "whoa I didn't know you were going to get undressed." Generally, I felt rushed and thought that comment was weird but I tried to move past it, maybe she just a different sense of humor that's not for me but I don't really care, I just need a service done well, especially since I had to go to a wedding in 48 hours. But the part that bothered me the most was when she put the black cover around my neck, I went to move my hair from being caught under the black robe bc it feels uncomfortable for me, She literally said, word for word, "ma'am I need you to calm down. jeez people in this city are something else." I didn't know where she is from or what she thinks about people who live in this city but it is obviously very negative and was projected onto me. For context, my stylist was a white woman and I am a POC. FYI: People actually do have anxiety disorders and may need folks to be somewhat decent and welcoming in order to feel relaxed and not rushed in and out... I wouldn't have even cared about any of this if the haircut was good, but when I went home and brushed my hair properly it was literally cut at an awful uneven angle and Maybe they are nice if you're paying hundreds for a cut or color but they are not nice to folks going in for quick touch up services and apparently people in DC are "something else" so they already have preconceived notions about some of us I guess.

    Photos
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    Salon Revive - Back view

    Salon Revive

    3.9(440 reviews)
    1.8 mi
    $$

    This is the MOST PROFESSIONAL Beauty Salon in Washington DC. They handle all hair types and they…read moreeven have a Color Bar. The ladies here do a wonderful job with hair care. They have excellent customer service and they cater to their customers' needs. Overall, they keep a really good time schedule and they make sure that you're in and out in a certain amount of time that they tell you as the estimate. I do also appreciate that they respect their customers time by doing this. I love that they have a point of sales system where you can pay by tap and that they don't really handle any cash, which is a good sign. Overall, this is the best hair salon in DC that I'm aware of. I trust them doing my hair, my daughter's hair, and I have referred people to come here. Thank you ladies!

    New month, new business to support…read more This place is one of a kind, a gem which deserves to shine. The staff was friendly and my services were booked in no time. Very clean establishment They offer coffee, tea, or water to guests Festive decor with some halloween candy at the front desk lol how cute! My services were done by Sonya and I'll say this, you need to book a trichologist! If you're suffering from hair loss, hair damages, dermatitis, and scalp issues, book someone certified to not just style your hair but customize the right care for your hair. Sonya did just that and she was sweet, understanding, not scornful of my hair condition, and really made a dull hair shine again. As someone battling dermatitis, I booked a cut, moisture hydration treatment, and scalp exfoliating detox masks and honey...this service was just what I needed. Sonya carefully explained everything to me from things do refrain from if my scalp became flared and how to manage it in between. I'm so relieved to have found her because my hair was missing this level of care and support. I'm scheduled to return soon and cannot wait to continue this journey to healthy hair with a dynamic stylist. Book the appointment and if you need special attention to the state of your hair, book Sonya-you won't regret it.

    Photos
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    Aurora Salon - hair - Updated May 2026

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