We were leaving for a month long trip out east to visit family. The day before we were to leave,…read moreour slide out would not close! The technician responded immediately and came out later that evening to fix the RV plus offer us other suggestions for future issues. The Dr. was responsive and offered extra helpful information. Very reasonable and prompt.

Can't say enough good about these guys. Brian went out of his way to find what we needed in a…read moreshort window as we were leaving on a trip and he came through with quality products and quality service. All done in my driveway and very good communications. Do yourself a favor and use Bentley! Keith Foster

I ended up not going with this particular company because of my needs at that time. I definitely…read morerecommend them though. Their customer service was great, they led me to where I needed to go and even gave me a great quote for future service needs. It's refreshing to find someone who isn't just out to make a quick buck and take your money knowing they can't help you.

Was very happy with the hitch they put on my vehicle. Great job and very timely. The staff are very…read morefriendly and professional.

Today's experience is a clear indication of why our Country is in decline. The team here simply…read moredidn't want to apply themselves to resolve a concern. Very disappointing. The insert for my trailer hitch would not come out. I approached these folks who in turn gave me excuses rather than solutions as to why that weren't interested. I guess the bicycle business is better suited. I went down the street to a private business that applied heat to the hitch and a few taps with a sledgehammer and it was removed. I understand that every situation is different, unfortunately your lack of effort to even try speaks volumes to me.

We meet this family owned business in early 2020 at the Rosemont, IL RV convention. About eight…read moreweeks later, right around time businesses were being closed down, we went to pick up our vintage Cruiser camper. Ray (the dad) and Brandon (the son) are honest and transparent and willing to teach us how to care for it. We went back in October to get the winterization and their friendliness and service was just as genuine. A very high recommend!

Not to be trusted. We put $$ down on a trailer that was…read morealready supposedly in the production line. It didn't come in. We eventually had to move out of town (military orders), and they would not return our deposit because of "customizations". There. Were. NO. Customizations. On. Our. Order. It was supposed to have already been in production. Take your business somewhere else!

JFS Rv and Trailer repair is a family owned company and does a very good job! Honest, and…read morethorough. They are my first phone call.

From the owner: We come to you for your RV and Trailer Repair. We will schedule repairs around your busy schedule…read more When its time to enjoy the outdoors you will be ready. We can also handle transportation of your RV's, auto's or other items.

Thank you for checking and filling all 6 of our seriously low RV tires, in the pouring rain too!…read more Nice people, a little bit of everything in the store.

The owner passed away several years ago and the store was torn down. This business no longer exists.read more

Unfortunately, there is no longer a Robert's. The business was sold and is now a Mineke. They were…read morestill willing to do basic service on my 2009 Winnebago View, but nothing beyond the gear shared with the Sprinter. It is no longer an RV service shop.

I've been looking for a mechanic close to home for years now. This is a much harder task than I…read morethought. I came across Roberts on Groupon and for a short while, thought I had found a mechanic. I met the owner on several occasions and he is an incredibly nice and honest business owner. His main office guy Mario, is as well. They want your business and want to make sure you are happy with the service you received. My problem was that too often, I was unhappy with the work performed. One of the challenges for me was that they are only open M-F, 9-5. When I needed work done - it's a day off. My expectation is that the work would be done right the first time. Unfortunately, three times in a row, it was not and it cost me quite a bit of extra time off as I had to return: The first time I had an oil change and an air filter put in. Afterwards I could hear a vibration in the engine at high speeds. It turned out that the air filter wasn't properly placed in the housing. Small issue The second time I had new tires placed on the car. They told me I had to go to the dealer because the camber wasn't to spec. On my way to the dealer, my steering wheel started shaking very strongly. I mentioned it to the dealer - they checked and the tires weren't balanced (the dealer balanced for free). They also noticed that three of the four tires had imperfections in them. So it was back to Roberts. In all fairness, Roberts was very nice and apologetic and likely made no money off of this work. That is because every tire that they went to put on had an imperfection in it. It took quite a while to get it right. I believe I had to take two days off of work just to get new tires. The third and final time I was back for an oil change. They mentioned that I needed new wipers. I said sure. The mechanic must have never checked the operation of them because when I tried to use them there was a pretty large part that didn't even touch the window. They used aftermarket parts and forced something too big into the wiper. As a result it bowed and a part of it was never flush against the window. So again I went back. Again I received apologies and was told they would fix it. Then I was asked if I had some time because they didn't have the part needed. I had finally had enough and said I would not be coming back. What made it worse was that to fix it I had to spend an additional $60 at the dealership. Air filters and wipers are small issues - if things went wrong on these I couldn't imagine what could go wrong with bigger issues. The only reason I didn't give one star was the owner. Like I said - honest and nice. He should probably look into the work his staff are doing. I can't imagine that I'm the only one who this has happened to.