Nino did a perfect installation job on our drapes today. It's obvious he's a real pro with his…read moreknowledge and attention to detail. I highly recommend him!

Excellent service and professional . I recommend them highly. The service man arrived on time.read more

Requires 50% deposit ahead of time (credit cards not accepted) then you wait for them to order and…read morereceive materials before they will do your job. Other glass services don't make you pay at all until the work is done. Rude customer service when trying to understand and work out alternative payment options and stopped responding to me. Save yourself some trouble and skip this one.

Buyer Beware! This owner is a liar and a clown! ordered a custom shower screen, it arrived and was…read moreinstalled scratched and damaged. When we requested a replacement or refund, or what other solutions, we were told that it was our fault for the bad choice in glass that Glass & More doesn't like this kind of glass but acknowledged that he never mentioned anything during the sales process. After going back and forth to find a solution it was "good news" he would replace the damaged glass, only shows up and refuses to let us inspect the replacement till after he removed the 1st and *only* if we agreed to viewing it from 10ft away. What?! Who showers 10ft away from the glass and if there's a scratch or the etching is bad, so what, it is damaged. The owner insulted us saying he didn't know why he was taking this $1,650 job when he works with customers doing $35k of glass and as a matter of fact he was on a $200k commercial job. We said to just refund us, take the damaged glass and we would find someone else who would respect our business. He immediately backpedaled and said we "deserved a beautiful shower" and that he would bring us our check the very next day and for us to keep the glass because it would be thrown away anyway and he didn't want us to have to use a shower curtain in the meantime while trying to find, hire and order a new piece. ALL OF THIS WAS RECORDED ON VIDEO. The next day and since he has repeatedly changed his story, demanded we pay him additional money (wtf?!) because we didn't accept the replacement he had brought, (the one he didn't let us look at first). He is aware that we have him on video but despite that he showed up today UNINVITED to try to take the damaged glass back (which we had paid for in full) saying we could trust him with a personal check. We said absolutely not and that the only way we would accept a refund was cash, cashiers check or Venmo. He said none of those options would work somehow because of his taxes (hmmm?) but a personal check would. Do not waste your time with this company!! I will be sending this info along with the video of what he agreed to the troubleshooters at the news!

I am writing this review as a deeply concerned and disappointed customer. As a woman, I find it…read moreimportant to share my experience to protect others from similar situations. Recently, after placing an order with Door Outlet, I received incorrect and/or poorly manufactured items. While going through attempts to rectify, I was sent up to Don (the owner?) and in a normal text conversation trying to find out a timeline, there was a delay for a"spider bite". In a check in follow up, he, the business owner sent me inappropriate and unsolicited photos of his body, allegedly to show the spider bite. This behavior is completely unacceptable and horrifying, especially considering that I have never met this person in any capacity. No matter who agrees or disagrees as to the items purchased and the disgruntled nature that I as a customer may have felt, this photo incident is a severe breach of professional conduct and decency. No customer should ever be subjected to such inappropriate behavior. I strongly urge Door Outlet to take immediate action to address this issue and ensure that their communication practices are respectful and professional at all times. I hope this review serves as a warning to others and a wake-up call for them to implement strict guidelines and training on appropriate customer interactions.

Another company left us high and dry, but I called and Arthur got us fixed up quick! Within minutes…read moreI had photos of in stock options and once confirmed, these were framed and ready in less than 24hrs. Very surprised with the quality of the 2 doors, which were 30% less than the other company I'd originally purchased from.

This is an excellent and highly professional company! They always incredible service and products!!read more

Don't recommend. When I placed my order over the phone, I gave exact dimensions of the glass I…read moreneeded cut and told them it was for a cabinet door. I had no idea there were different thicknesses of glass. They charged me close to $100 and gave me a sheet that was 3/8" thick. This was way too thick for a cabinet door and had to return it to get one at 1/8" thick. They quickly cut the right piece, but I inquired about a partial refund, as I paid a high price for 3/8", unknowingly, and the 1/8" should be much cheaper. When I inquired about that when I picked it up, I was told they'd look into it and call me back. Several days passed with no contact, so I called them back and spoke to the salesperson. The person that took my order lied and said I requested 3/8" initially (which I couldn't have, as I didn't know glass thicknesses). She then said she'd research a refund and call me back. Another few days passed with no contact. I called again and spoke to someone who again said they'd research it and call me back. A week later and still no contact. I'm giving up on it now and calling it a loss. But I'll never use them again. Good product when they get it right, but horrible customer service and zero follow-through. Very unprofessional.

Chris was awesome! A couple small pieces of our front door leaded glass were broken after…read moreteenagers slammed front door too hard. Chris came out same day that I called, removed the entire glass panel, boarded up the window and came back 1 week later to replace repaired glass. Good as new and a very reasonable price. I highly recommend!

Even though we had a small glass repair job, Chris jumped on it right away, thoroughly researching…read moreoptions and keeping us informed. Installation was excellent and the price very reasonable. Chris was always pleasant and polite. Highly recommend.

I ordered some glass for a few windows on Friday it's now Wednesday and no one answers the phon…read more It doesn't even ring...

Customer service is so bad...they charged $450 to tighten a screw! Never would return my call!read more

All I can say is Chris and Ashley did an amazing job giving me a brand new tempered bathroom…read morewindow. I would give them 10 stars if I could the job was done very well and the glass came out beautiful. They are honest and highly recommend this business you cannot fail calling them they are very good at installing tempered glass windows and any other type of windows you need. The value is better than most of the quotes gotten and believe me I'm calling them again when I have a problem with my other windows. Thank you so much for a wonderful job you've done Ashley and Chris I highly recommend this business please keep it in your book of people to call. It looks so beautiful I have to keep staring at it because it looks as though the tempered glass looks expensive and very nice compared to what it used to look like. So go ahead and give these people a call they are absolutely marvelous you're going to love them.

A rock hit our brand new truck windshield a few weeks ago. The quotes we'd gotten to replace it…read morewere $$$$$, and then a friend recommended Chris and Ashley at Archery Glass. Chris answered my call right away. Not only was his quote the most affordable, but he came to our house within 2 days to replace it. Did a fantastic job, and was very professional. I've already recommend them to several friends!

I went here for a glass stacking class years ago. It was so much fun and they did a great job…read moreteaching all of us. I walked in a novice and walked out feeling competent! Will be back for future classes!

I've taken a few classes here and if you've ever been interested in stained glass or fusing (or if…read moreyou're skilled already and need to buy glass/supplies) this is the place to go! I tried a one time class (3 hours) in the winter and made a snowflake and it made me want to try more classes out and learn how to do bigger pieces- and they have a lot of class variety and dates. I did their 6 week copper foil class and then a 4 week stained lead class. Kris and Lisa are both amazing instructors! I learned so much utilizing the two different techniques, and they're so helpful and knowledgable- always making themselves available to answer any questions you have. You can also use the workshop space outside of class time if you signed up for the 4 or 6 week classes (call ahead and make sure no other classes are going on). I haven't been able to do any fusing classes yet but I hear from everyone who has taken any that they're so fun. They also do repairs and sell stained glass pieces inside- They got it all!