We moved to Trilogy a little over three years ago but up until this year, kept our regular dentist…read morein Cornelius after something like 15 years. Originally it was not a big deal to drive over there but the last two times I went, it took over an hour to go 8.1 miles due to traffic. In one case, I had to reschedule before I was over 15 minutes late even though I had called to let them know. Was able to reschedule and got in the same day. I've been a patient since sometime this summer. My wife found this practice and moved over sometime around the first of the year. Reason she moved is that we are both Seniors and have Medicare Advantage Plans with Dental Benefits. For some reason, we could never get them to bill our Insurance Company. Granted the coverage was not that much but a couple of thousand is a couple of thousand that does not come out of my pocket. Her Dentist is Dr. Allison Kelleher and she loves her and the great service she gets. I have Dr. Andy Pernell and he was the founder of this Service. When I came over, I already knew that I had some major issues related to resorption of tissue under the gums. On the initial examination, Dr. Pernell also that I had a cavity under a bridge under my upper molars. Made an appointment and came back and the bridge was removed, the cavity was filled, and a temporary bridge installed. Went back last week and got the permanent bridge installed. This was the first cavity I've had in over 10 years. I have an appointment in January to address the resorbtion issues on the lower molars. That said he referred me to Dr. Getz at North State Perio and he has examined me and we are schedules for planning and deep cleaning in December.

Amazing staff- great experience. I'm new to the area & went in for a cleaning. While there the…read moredentist identified a small crack which required a crown. We also talked about my night grinding & an in office retainer was built. I had the crown done & I am so thrilled with the easy painless process. This is such a stark difference from the dentist I saw in Maryland. I had never had real dental work done before and at my prior dentist they identified I needed a crown. It was such a traumatizing experience that I was terrified when Summit advised I needed another one done. I also was given a plastic mold at the prior dentist that I had to put in hot water and try to fit myself - It never worked and it made me gag so I just stopped using it. Such a drastic difference between these offices- thank you Summit. My dentist fears are now gone.

One hygienist repeatedly stabbed my gums. Had to request another. Dentists are unfriendly made me…read morefeel like I'm in a patient mill. Dentist was unshaven and looked as if he was hungover. They cancelled two appointments on short notice, one without notifying me in advance. No apology. The last straw.

We have been with first dental and Dr Moody for over 5 years and part of their monthly savings…read moreplan. We have decided it is time to part ways with them. On Thursday Dec 21st 2023 my husband called them and said he had an emergency and was in horrible pain. Their response sorry we have nothing until mid- January. Excuse me this is an emergency? Please ask Dr. Moody if he can squeeze me in.... came back..sorry we have nothing available until mid January. No recommendations for another dentist...nothing. This is the second time we have had a tooth emergency and they couldn't be bothered. Luckily, we reached out to another local dentist...who welcomed my husband in that day. We found out that his tooth was crack all they way to the root. They tried to save the tooth and put a temporary cap on it. Unfortunately, that wasn't possible and on Sunday morning Christmas Eve the dentist came in and pulled his tooth.

I can say enough good things about Dr. Merrill and his staff. By far the best Dentist I have ever…read morebeen to.

I am a dental nightmare and they always are kind and patient so I do return . Thank you!read more

I've had two appointments with Whalen Dentistry so far for my Invisalign treatment, and it's been…read moresuch a great experience! The entire team has been friendly, professional, and made me feel comfortable every step of the way. They took the time to explain the process, answered all of my questions, and made everything feel easy and stress-free. I'm excited to continue my Invisalign journey with them and would definitely recommend Whalen Dentistry!

Very disappointing. Husband made appointment for routine cleaning. All that was done was multiple…read moreX-rays taken, consulted with Dr. Whalen for a total of $402. Then he was given an estimate for scaling to the tune of $1500. We have to pay out of pocket and are seniors. This is more than we can afford at this time.

I've been a patient of Dr. Kevin's and his team for years! I honestly can't say enough good things…read moreabout this practice . From the moment you walk in, you're greeted warmly and treated with genuine care. The staff is always professional, thorough, and kind . They take the time to explain every step and make sure you understand your treatment and insurance coverage clearly. I always receive a written quote on what to expect for payment and insurance benefits. I've had everything from routine cleanings to crowns and each time the process has been smooth and well-coordinated. In my experience, they are very transparent about costs and insurance, and if something unusual comes up they will help you communicate with your provider. Dr. Kevin stands behind his work and genuinely cares about his patients. I've referred several friends here, and every one of them has had a positive experience.

Dr.Ken refuuseld to admit accountability for placing a cap on an infected root canal done by a…read moreCharlotte endotontist Dr Ken recommended. The cap caused pain from day one. Dr Ken leaned back in his chair, arms crossEd, and said in a demeaning tone, that they don't check iif a root canal is done properly. And it is my responsibility to start and pay for process all over again.

Unsafe and unprofessional. Filed a complaint with [health dept/license board]. Avoid DO NOT GO:…read morepoor service + dishonest billing = I reported them to consumer protection.

they're rough everytime i go. i've been 3 times now. this time will probably be my last time. i was…read moregetting x-rays and the woman who was doing them bruised the webbing of my tongue and my gums. i voiced my discomfort multiple times and told her that it wasn't going to go down any further. i couldn't even bit down on the piece it was so painful. now i cant rly move my tongue. then i got my teethed cleaned and per usual she was rough. my mouth is sore. only thing good abt this place is how quick everything is.

I had a dental procedure at Davidson and Burr in Mooresville, NC on Wednesday April 1st for a…read morecleaning. Dr. Davidson and Jennifer took really good care of me. Also, Karia took x-rays and assisted with the cleaning process too. They were all very pleasant and professional. I also had a dental procedure on Thursday, April 2nd to fill 3 cavities. Dr. Davidson was very thorough with the procedure and Chelsea assisted him and she was very kind and professional as well. Thanks very much for the wonderful service. Very much appreciated. Mark Hooker

I wish I could give a zero to 1/2 star. I made an appointment to see a dentist here to help me…read moredetermine if the pain in my lower right jaw was a bad back tooth or if it was TMJ/TMD. I was given Ron Davidson and told he was their TMJ "specialist". I came into this office with pre existing conditions/details about my dental history that were crucially important in assessing an overall treatment plan. He over zealously spoke of one of his "inventions" the designed to treat TMJ/TMD issues such as pain and sleep. I explained that I was just out of Invisalign treatment on my top teeth and he said his "invention/retainer" would also take care of keeping my top front teeth aligned while the bone healed around them and they became more stable. I had spent $4000 on Invisalign. For the next several months I came into this office no less than 14 times with problems due to his "retainer/invention". During this time the top tooth that has the Invisalign treatment went back to its original position rendering my $4000 spent worthless. Davidson had to make a second retainer because he never could get the first one to fit correctly, even after multiple grinding sessions of both the retainer and my teeth, which are now hollowed out and sharp to the touch of my tongue. I clearly told him that the most important thing going on in my mouth was my front teeth as they pertain to my Invisalign treatment but that was not on his mind. He seemed obsessed with the idea that he would be able to put an additional notch in his belt in favor of his invention so he could get his pat on the back. I stopped going after, 14 visits, and grinding my teeth, he s=could not get my bite right. on my last visit, I came in and told him he needed to adjust my bite because on one side of my mouth only 1 front tooth was touching the opposing lower tooth and it was actually making any TMJ I did have, WORSE! He brushed me off and continued on with his inner dialogue about how wonderful he is and how he loves to solve PUZZLES! He also gave me pricing on not 2 (as requested) but 5 upper front crowns and 1 implant crown at (excluding temporary crowns and other "potential" costs) @ $24,000. Outrageous! In the beginning of this awful experience, Davidson said he would reimburse me for the retainer ($1100-very expensive for piece of plastic that never fit). I requested reimbursement weeks ago and I have heard nothing back from anyone in the practice). I went back to the orthodontist and my periodontist to confirm what I thought about his "treatment plan". He had ruined my Invisalign result, left my front teeth unstable and hurting, and ruined my bite. My periodontist sent me to a new dentist who had to fix my bite so I could even close my mouth. I don't leave reviews often, but will if I think I can help someone else out by providing inside information about the character of the people in this dental practice. Since Davidson is a principal/owner, it is only logical that he would tell his employees how to respond and deal with problems that inevitably arise when dealing with patients. I don't blame any of his employees, but I put the blame squarely on Davidson and his self aggrandizing behavior. Reimburse me the money you owe me Davidson...

Everyone there is wonderful and make me feel at ease. They are gentle with the treatments and…read moreexplain everything to me. The quality of Dr. Hart's work is great. Everyone in the office is kind and helpful and answer all of my questions. I highly recommend this place!

Located in a nice, new office and professional, friendly service! Highly recommended!read more