I found some flooring I liked and needed to get it installed. Lowe's scheduled me with a company to…read morecome out and measure and all was well. I then began researching Marc's Flooring online (the company Lowe's scheduled me with) and found they had a solid 1.2 star rating with multiple reviews about them doing a bad job, being unreliable, and even damaging customer homes and vehicles. Um, no thanks. I called Lowe's back and asked them to schedule me with a different company and was told they couldn't. Apparently, every Lowe's in our area has an exclusive contract with Marc's flooring or something, because they said they ONLY use Marc's. I cancelled my measurement appointment and went elsewhere for my flooring. I didn't want to knock the star rating down too far since this is regional, but corporate really needs to find a new flooring installer.

My wife and I stopped at this Lowe's location to pick up several things that we needed for home in…read morethe area, which we had just purchased. We found some carpet that we liked and noticed that they also had a very good pad to go under it. We talked with Wes in the flooring department and he was amazing even though it was only a few minutes before their closing time. We got all of the help that we needed and another person came out to our house to measure where the carpet went, so we can figure out how much we need and pay for the installation. I went back a next day to buy some more stuff to treat the floor and also some paint brushes, rollers, and all the equipment that I needed. I also got a lock box for the house. I like Lowe's because they are very helpful and the people that work there seem to actually want to help you as opposed to other places. We will go back here to find all of the things we need for our home.

I really like this place!…read more The helpful hardware store is correct. They set themselves apart by being there for you. Asking if you need help. Figuring out solutions. Ace is a much easier in and out than Lowe's or Home Depot. They are also locally owned franchises. So you can support your community by shopping here. I still get some things at Lowe's but most of the time I'm shopping at Ace for tools, hardware, paint, lighting, etc. This time I needed some brackets to hold up a shelf (they had the right size in three colors) and some 40W appliance bulbs. They had those in clear or frosted. The store is very well organized, and incredibly well stocked! The employees were indeed helpful. I am a fan!

Had a $5 off birthday card. Looking for Febreze fabric spray for 30 minutes. Cashier says aisle 7…read more I told her Westlake does not carry Febreze. My morning was ruined by this store. I want my 30 minutes back,

Smith Brothers Hardware was recommended to me for re-screening patio screens…read more I found their work to be above and beyond what was expected for a very reasonable price. They also assisted in finding creative solutions to unusual challenges, and recommended others in the area who were qualified to complete other projects that I needed to have done. It is a little off of my 'beaten path', but I do not mind the drive for such great service.

Always helpful and accurate in their advice. They usually have everything I need and great you…read morewhen you walk in the door.

One star too many!…read more Sutherlands has lost my business because Sara the store manager was intentionally rude to me; plain and simple. Had she the professionalism to stand up and meet a loyal customer at the counter there'd be no poor review. I purchased a piece of furniture and set up its' delivery(this was not going to my home) on a subsequent visit. Spoke to 4 store associates about delivery and it was never mentioned that the delivery was drop off only. I figured price ($50) was determined by 7 mile distance. Price was never a concern, I pay quoted prices to have things delivered and tip the guys when it's done. Driver calls and we agree I'd be there in 30 minutes to accept delivery. Arrival and driver wants to drop it in driveway and leave, which was not prudent. On my way to an appointment I had no time to find and arrange for help and could not leave it unattended. I told the driver that I don't fault him. I asked him to contact store so I could work something out and he would not. He said it wasn't like they were going to send anyone to assist and as far as they're concerned he made delivery whether he unloads or not. Said to me, "people tell me all the time" they weren't informed it was drop off only. Fast forward several minutes and I'm on the phone with Sara who (having been informed by then) rudely says it was up to me to ask details of delivery and that the first money is lost and to come out again there's no break on what I was completely prepared to pay had any of the store associates asked delivery details. Her words to a customer discussing his dilemma with a $300 sale being delivered were spoken in an unnecessary and insultingly curt tone. While upset with the situation I had not spoken insultingly, curt, profane or threatening to her or the driver. I wanted it delivered and didn't want to pay a double delivery fee which is what I'd be doing including the trip that I was not aware was unacceptable until it arrived. Either it is as Sara rudely stated that it's the customers responsibility to look among numerous signs on promo's specials and assorted information to educate themselves on what store policy is or rather what the delivery driver says; this happens regularly as it is not discussed upfront. Here's where the new and absurd 2023 unAmerican animosity reached its' peak in what I considered my local store. Sara made the "conscious choice" to sit 20 feet away from the counter and ignore me when I arrived for my refund although she recognized that I'm a regular shopper. That effort on her part, to be purposefully and personally rude to me warranted this review by a lifelong Sutherlands customer. Correction, past customer; keep my $50 rude lady because the $30-40 monthly I've spent for decades at Sutherlands on hardware and dog treats doesn't mind going elsewhere.

Lost mask in parking lot and they stopped me on the way in…read more Explained and they offered me one for a buck . Other big box stores will provide you one at no cost. So much for friends of damily huh. This contractor will never go back.

employee John was excessively rude calling me a smart ass when I was simply making sure he…read moreunderstood what I was looking for. I will not return to this location.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Only place that had the fridge we wanted and 500 cheaper and in stock and the extended warranty was…read more200 cheaper than NFM and we got a 11 percent rebate

Their truck rentals are advertised as being $18.95, but they neglect to mention the required $300…read moredeposit. There's a $5 surcharge for renting on a Sunday and they charge per mile too. The truck I rented said the tank was full, so I put gas in it after I used it for my 14 mile round trip travel thinking it would be a maximum of 2 gallons of gas. I shut the pump off myself at $10, which was almost 4 gallons!!! I WILL NOT be renting a truck from Menard's again!!​

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

I can always seem to find what I am looking for and the help are generally helpful. Recommend…read moreshopping here.

There is no better place for my jewelry tools, at this price point. Friendly staff. They don't…read morehover, and they don't avoid questions when I have them. No nonsense. Tools galore! My fave, you ask? My double barreled rock tumbler. Found it for half the price of any other jewelry supplier, and it works beautifully.

Service,Selection, Value, one of the reviews I read said they bought a chair and when it was…read moredelivered they discovered it was too big for their space! Hello, everyone heard of measuring your space and then the piece you are buying to see if it will fit? The other review that shocked me was the comment about quality furniture and how Crowley has cheap furniture. You must not know quality when you see it! Go ahead and keep getting your furniture at Walmart, that is some quality there. Ugh. Love this store and never have any problems

We found exactly what we wanted and it looks beautiful!…read more We really want to rave about the delivery! Ron and Jamal were a delight! They were respectful, friendly and very willing to move it around until we got it right!