I came to Wiseman as a referral. Without putting my business out there, I am grateful for their…read moreattention to detail and genuine care. I know to some degree, everyone is "just a number," but they listen, run labs, and look for solutions. Even if it means getting another referral.. I have only done remote visits but those always work well and I am happy to call WFP my GP!

Avoid this family practice. They recently moved all their…read moreoffices to their Bee Cave location and didn't even bother to reschedule their patients to the new location. That what the first surprised when arriving at the central Austin location for my annual checkup and the office was simply empty. I then called to reschedule and they informed me that my doctor didn't even work here anymore (?!). You thought they would at least have the decency to apologize? Not even. Also, they charge an $80 admin fee when joining the practice, supposedly to cover their online platform costs. Platform which is by the way used by most family practices and is usually not being charged. They will also try to prescribe you their vitamins that are probably just white label ones branded with their name and cost twice the price than what you can find online. Basically, this so called integrative medicine practice is just a money grab.

Had the absolute best care from Dr. Amanda LaViolette. We moved to Ohio in 2023 and still miss her.read more

Too many doctors see themselves above human error. My primary doctor had retired and I had to…read moreschedule my annual wellness exam with a new doctor. Dr Harris was taking new patients so I scheduled with a clear understanding that I was coming for an annual wellness exam covered by Medicare. Unfortunately my appointment was during the flooding in the Austin area, with low water crossings closed prior to public road closings were updated. My travel to the clinic took 90 minutes that is typically 50 minutes. I checked in to the front desk 17 minutes late and Dr Harris made the decision to turn me away regardless of the 3 hour round trip I had just made, white knuckling it all the way. Since I didn't know her, I gave her the benefit of the doubt and rescheduled for the following day. Storms still prevailed but I took alternative routes and arrived 20 minutes before my appointment. Upon checkin I was told this annual physical would not be covered by Medicare. And was given a spread sheet that required fasting for the blood test, another request I made in advance to have before the exam, only to be told she doesn't do that with new patients, requiring a followup visit - I'm guessing for additional costs tacked on to the initial visit. She finally showed up to my room 30 minutes after the office visit was scheduled. This was our first introduction and I knew just by her appearance she was not in good physical health based on her obesity. I proceeded to share with her the appointment confusion over an annual wellness exam that clearly is covered by Medicare and the $215 costs now being required not to mention the return for labs. Then I showed her pictures of my previous days travel showing her the closed water crossings from the morning before, and the 17 minute delay. At that moment I was prepared to leave without an exam based on her 30 minute late entry to my 2nd appointment! I'm done with this "God" mentality in the medical industry and how rules apply to clients but not held by the same doctors that set these rules. And one more point...if you are in the medical industry, especially primary care, you should practice and look the part. One of the questions I was going to ask was her knowledge of nutrition, supplements and peptides along with HRT. I got my answer when the fat Dr Harris walked into my room. Do better.

Dr. Chafizadeh represents just about everything a patient could ask of a physician: He's warm and…read morecommunicative, radiating positivity but always realistic, and works with a near-superhuman intensity. I became his patient during an ER visit that turned into a two-week hospital stay, and have returned to the Cardio Texas practice for followup visits going on three years now. In the hospital he was a real presence with whom I had regular contact, not just the behind-the-scenes doctor who shows up after much suspense to dryly dispense bits of test results and prognosis. He personally supervised some of my in-hospital testing, something I don't think I've ever experienced in my years of helping my parents navigate their hospital stays. I would frequently hear his voice down the hall and the nurses would joke about his intensity, always with fondness and respect. On visits as a patient at Cardio Texas, I again hear his voice echoing up and down the halls as I wait for my turn in my exam room. The man never seems to slow down. His NP assistant Beth and nurse Lori have been faultless from the beginning. I've never had any significant problems with scheduling or any other aspect of my experience as a patient. I believe Dr. Chafizadeh is one of the principal doctor/partners in the Cardio Texas practice. From what I've experienced, I would presume excellence from any of the doctors associated with Cardio Texas. If this review seems effusive, let me assure you, every word of it comes... wait for it... from the heart *rimshot* - Cheers!

Dr. Chafizadeh and his staff are excellent. They are very thorough and really take the time to…read morediagnose and treat the patient while still being friendly and caring. In my experience, that's a rare combination.

I have been a patient of Steiner Ranch Primary Care for quite a while now and was always very happy…read morewith their service and convenience. However, since the absence of Dr. Miller, things have gone downhill. I tried about a month ago to refill a recurring prescription and was told I'd need to be seen by Dr. Claudia Legere before I was given a refill, however she was on vacation for a week - oh well. Since then. I've tried to get in three times for various reasons (including that refill) and could never get in within 3 days. Yesterday I came down with something nasty (bronchitis?) and thought, "great, I'll make an appointment, get an antibiotic, and finally get that refill." I called them up and was pleasantly surprised to get an appointment the next day at 12:45, which I repeated back to them and immediately wrote down.. No such luck! I got there early, pleased to see NO ONE in the waiting room only to be told that they had me down at 11:45 and could not see me, and no, they wouldn't refill my prescription. I asked why they didn't call me at 11:45 - I live two minutes away and could have been there immediately. The reception said, "we don't do that, we assume you forgot." That was the last straw! I called River Hills Family Medicine (in River Place) and explained the situation. Even though I was a NEW patient, they got me in immediately. Their staff is pleasant, professional, helpful, and compassionate. They have been referred to me by many people in the past - I'm just sorry I didn't listed to them sooner! Has anyone else had similar issues since they went down to only one Dr. at Steiner Ranch Primary Care? They were an excellent addition to our great community. I hope they can work on their customer service, and stay. Until I hear differently, though, I'll happily drive the extra 5 minutes to see a Dr. who actually cares about her patients.

Absolutely love Dr. Legere, and the medical and office staff at Steiner Ranch Primary Care!…read more I have had migraines since I was a young child, so I need a primary care physician who is understanding, and who will partner with me to help me effectively manage my condition. At our first meeting, I was highly impressed with Dr. Legere's knowledge and professionalism, and her very warm and caring personality. I recently made a second appointment about my migraines, and had explained to her staff about my current condition. I was **highly** impressed when she came to our appointment with a page of carefully researched notes so that we could have a meaningful conversation about treatment options. I have been very fortunate to have had some wonderful doctors in my life. And I can honestly say that Dr. Legere is now at the top of my list. Last but not least, I want to mention the medical and office staff at Steiner Ranch Primary Care. Everyone is very professional, efficient and kind. They always make time to answer questions, and to provide information and support, and with a warm and sincere smile.

I've been going to this dr office for over 5 years now but never actually seen the 2 docs until Dr…read moreAlberda joined the team. I first started with Kristin F (practitioner) when I would make an appointment. I always felt comfortable and she was always helpful, informative, and listened. Every time I walked into that office I am greeted right away and there wasn't a long wait time. Everyone is always smiling and filled with joy. I travel from south austin and I don't plan on changing them unless I move far, far away. lol Now that Dr Alberda is part of the team there is no better doctors office then this one. I have never walked in to a place like this where you get joy, understanding and great knowledge/skills like this office. Even the phlebotomist is a sweetheart with great skills to draw your blood. Its a short visit with her but her pleasantry last beyond that. Every single person of the staff is excellent at their job and they feel like old friends. I wanted to give kudos to this team and know that it's appreciated how they treat the patients like family with care and excellent skills. Thank you for being genuine and providing the best service possible. God bless y'all.

I had a referral from my orthopedic surgeon so I called for an appointment and was asked for my…read moreinsurance information. So I told her my primary insurance was Medicare and secondary insurance was BCBS. She told me they didn't accept Medicare patients!!!

I highly recommend Dr. Pedro Cosculluela and the staff at Austin Sports Medicine on 38th Street…read more They were very courteous and efficient, getting my X-ray done in no time. Sydney didn't an excellent job with her preliminary evaluation. Dr. Pedro was very patient, engaging and personable in explaining the findings and outlining his treatment plan. Great experience all around.

The actual care might have been fine, but the fact that they do not have an opt-out of email…read morenotifications actually IN the emails they send is unacceptable. I had to waste my time calling and being on hold for more than a minute to talk to a person to get taken off the list. In this day and age there is no reason for that.

I was a regular patient since 2018 and I had to find a new place to get my knee injections. The…read morestaff has become extremely incompetent! They have resorted to lies to cover their ineffectiveness. I do not recommend at all! One of the staff told me on April 11th that there were people waiting for their injections from February. I was waiting since March for mine - please note I made my appointment 6 months in advance so there is no excuse for them to not be prepared. DON'T WASTE YOUR TIME HERE!

Care Quality: 0/5 Wait Time: 1/5…read moreCost Awareness: 0/5 Treatment: 0/5 Worst medical experience I've had yet. Don't waste your time with these folks unless you're very wealthy or prepared to be nickel-and-dimed and pushed into procedures you may not need. Their main priority is money, not patient care. I saw Mandi Amburn for a torn meniscus. All I wanted was a diagnosis and what to do about my knee, and what I got was 1-2 hours of waiting, asking for information and not getting it, and the realization that they didn't care at all whether I got the help I needed. I gave one star because I (finally) got a diagnosis. But that's all I got. *Wait Time.* I waited an hour for the PA to come in. Normally I'm happy to wait - I understand that healthcare is often overwhelmed. However, no one checked on me even to say "hey it's going to be X longer." Meanwhile, I'm sitting in pain for that entire time. *Cost Awareness* When I did finally see someone, I couldn't get a straight answer about costs - I made it very clear I had an HSA and couldn't afford to blow money on unnecessary procedures/tests. Being part of a medical family myself, I realize that medical offices don't control prices (and a lot of things; that's just the industry), but *someone* there should at least be able to relay an estimate to a patient so they can make an informed decision about their health. X-rays? No idea. MRI? Had to drag even a ballpark estimate out of them. Crutches? They didn't know. It's a red flag if they're in the medical industry and "don't know" the cost of medical supplies. *Care Quality.* Nonexistent. After I agreed to x-rays, they made another attempt to peddle something: Crutches. I had to haggle just to get to the imaging room. They could have offered me a wheelchair so I didn't have to hobble painfully from one room to the next, but that didn't occur to anyone there until I said "fuck it, I'm going to just walk." Needless to say, my care wasn't top of mind. Only my money. When I asked for a referral for physical therapy (required in Texas), they dragged their feet and gave me the referral late, causing a delay in my treatment. The only useful thing I came away with was a diagnosis. *Treatment Plan.* Nonexistent. No one told me how to care for my knee or manage pain in the meantime. Even RICE wasn't mentioned (lucky I knew about that already, but not everyone has medical family). Physical therapy wasn't mentioned, even though it is completely viable - and, as it turns out, the best option for me. Why recommend PT when they can squeeze more $ out of me? The "treatment plan" they kept pushing me toward was surgery and an MRI. But I made it very clear several times that *I didn't have the money* for it. I'm not a professional athlete whose career depends upon getting back out on the field asap - AND I can't afford surgery. So why did we not then discuss alternate treatment options? Isn't that what a doctor's visit is for? It's as if as soon as they realized they wouldn't get my money they just didn't care whether I got better. "Won't get surgery and pay us thousands? Fuck you then, you can go fix yourself." *Basically, I was made to wait, told what it was, and then hounded for money I didn't have for one treatment option I didn't need or want. That's irresponsible and negligent medical practice.* After calling my medical friends and family for advice, I tried physical therapy. After PT, I'm walking, hiking, even running a little bit again - all of which I could not do before because of the injury. And I didn't spend an arm and a leg on an MRI, surgery, or anything else this office tried to peddle to me. Would you look at that. There was another treatment option. So glad I got that "necessary" surgery.