I was in town for a plastics recycling conference in November. My company is involved in…read moredevelopment of sustainable label solutions for processing at companies like Balcones. We had a tour of the facility, it was really impressive, the scope and overall methodology in separating different recycling streams of various materials. It was incredible, seeing PET/PP/HDPE/Glass/paper, etc. This was truly eye opening, understanding how the recycling process specifically at this location in Austin is handled. They broke down our large group into smaller ones, so that the tour was personalized, and we were able to ask questions, understand how we can better target more successful recycling of used products, and how to understand our development of new label technologies to help in this process altogether. Thanks to the team here for their guidance and learnings- and then also for what you are doing in TX for future sustainability knowledge and growth.

I researched near by Junk removal services in Austin and found JunkGuys Austin to see if they could…read moreassist with removing our hot tub that broke during the winter freeze. My husband was able to reach out by calling/texting and someone was quickly able to provide a quote of $450-500 for labor, haul off and disposal which was very fairly priced. The final price was $600 as we didn't drain the hot tub and that would be a bit extra which we were fine with them handling to deconstructing and hauling away all. They also were able to quickly get us on schedule and the day of, updated us on their ETA during the arrival window. The crew was very professional and friendly and we were thrilled with the work and treatment of our property and hauling away everything, like you'd never know something used to be there, aka a hot tub! The electrical portion was left and the guy stated we could have an electrician come to cap it but other than that, JunkGuys was so helpful and great at taking care of this so quickly for us :) We look forward to reaching out again and using them next time we have projects that require further clean out and removal of things!

The guys where Awsome , they had it all taking care of with in an hour , from the moment I…read morecontacted them. They even contacted me to go above and beyond . I'm a retired Chef and I expect a lot out of everybody and these guys did not let me down Also, I wasn't even in town. I was out of town and I told them hey it's gonna be three times as much junk than what they saw the picture I sent them and they knocked it out of the park.

A human responded(the owner???) and she was so kind!!! I tend to over share but she was so…read morepersonable. I was able to get a pick up scheduled for the next day, and the fee was reasonable. I'm just glad our post dinner/holiday party communication is no longer going to be "whose turns is it to pick up the 10 trash bags"!! thank you Trash Force 1 and thank you accommodating my last minute requests

Amazing Service! Trash Force 1 should change their name to "Magic Trash Valet". Because, in the…read moreevening, I put my trash bags outside my front door and when I leave for work the next morning and step outside my front door - NO MORE TRASH BAGS! It's like magic. I set the trash bags outside my front door in the evening and by morning they have magically disappeared. Trash Force 1 is quiet, clean and consistent - which is not something I could say about the previous valet service. Trash Force 1 is amazing.

While working on a construction site next door, "Splash Green Clean" drove an oversize trailer…read morethrough our front lawn, completely maiming it, breaking a buried water main, flooding the front yard, and cutting off water to our house. Realizing we had no water, my husband went outside, saw the damage, and confronted the workers who admitted they caused it with their vehicle. He then called the number on the truck and the person on the phone immediately became confrontational and belligerent, going on about being disrespected. This guy arrived on the scene a few minutes later, where he continued to be rude. My husband started filming the exchange after the guy said "that's the problem with you white people moving into the neighborhood". Splash employees claimed that they didn't do it on purpose, which of course is bullshit. One look at the huge trailer they drove will tell you that it will completely wreck a rain-soaked lawn. Austin Water came out, but because the pipe damage was on our side, not the city side, we were liable for the fees to fix it, and we just paid a plumber $1,800+ out of pocket. We don't yet know how we're going to address the damage to the landscaping, which is significant. We are still trying to figure out if they're a registered, insured business, and if we can go after them for the damages through our insurance. In the meantime, just trying to get the word out about these assholes. Avoid them if you're looking for junk haul / yard cleaning services.

This man cheated my husband out of 2500.00. Workers beware he hired my husband to build a fence…read morefor him and he skipped out on paying him. This guy is in NO a professional.

Friendly. Quick response and junk removal. Cleaned the area. Great value compared to other quote…read moreranges. And above all else, they delivered on their commitment and did it with smiles on their faces. Definitely recommend!!!

Smiley's made it super simple. Whereas other companies wanted me to send pics, do a walk through…read moreand then schedule to get the junk. Smileys just asked what was being removed, approximate size of larger items and asked if they were any hazardous materials. They arrived about an hour after the call and went right to it. Great price, fast service and no hassle, highly recommend.

The City of Austin handled my On-Demand Bulk Collection really well! I just wanted to give the…read moreworkers on the truck a shout-out because my junk on the curb was behind a couple of cars that a neighbor had parked in front of the pile. The drivers did not technically have to go the extra mile to pick up but they did. I had meant to get out and move everything in the morning but when I woke up it was all gone. Thank you thank you for going the extra mile - I really appreciate it! :-)

I really do appreciate that my garbage was picked up on President's Day, but they must have had the…read more"B Team" working because, our street look more trashed when I came home from work, than it did when I left in the morning. Probably half the paper that was in my recycling bin was all over the yard and street, trash cans has been throw all over the place. Most were on their sides halfway in the street, my neighbor's recycling bin was completely destroyed and left upside down in the middle of the road. I'll give them an extra star for working on the holiday, but I'm still mad that I had to pick up someone's greasy Whataburger trash that was laying in my flower bed, cause you all know, it wasn't mine!

If I can leave less stars I would;…read more I have had an extremely disappointing experience with Texas Disposal Systems. The level of service has been unacceptable and has caused ongoing frustration. For years, I did not have issues with trash pickup, but recently the service has become unreliable and inconsistent. Missed pickups have become a recurring problem, and communication from the company has been poor. When concerns were reported, there was little effort made to resolve the issues in a timely or satisfactory manner. To make matters worse, I was required to pay additional quarterly fees because my residence is located on a dirt road, despite the fact that service was being provided and the trucks were already traveling down the road. On many occasions, drivers would reach the end of the road, back up, and leave without any apparent difficulty, making the additional charges difficult to justify. As a paying customer, I expect dependable service, accountability, and basic customer support. Instead, I have experienced missed collections, poor communication, and a lack of professionalism. The overall experience has been frustrating and disappointing. I cannot recommend Texas Disposal Systems based on my experience and would encourage potential customers to carefully consider other options before choosing this company.

Texas Disposal Systems has policies that place all responsibility on the customer, even when the…read moreissue is caused by their own operational choices. Their single‑operator trucks will not move a bin if a car is nearby, even on public streets where homeowners have no control. The only remedies offered are insufficient: a couple of extra bags next week or paying double for a return trip. This is not customer service -- it's a penalty for their own cost‑cutting. Speaking with a supervisor confirmed they have no flexibility or willingness to help. Very disappointing.