What a great firm to work with! James is amazing broker!. Always responsive and knowledgeable. Most of all always looking out for his clients best interest and make you feel like family!. True 10- star experience! Best regards, Jim R. read more

Austin Mortgage Associates - Mortgage Brokers Near Me - Belton, Texas

We used Austin Mortgage Associates for our home refinance. This is the 3rd home we've owned, so we're not babes in the woods. James Copeland worked with us to make the deal happen. He personally took charge of pulling together our paperwork (not handing it off to someone else), making sure we had everything needed and coordinating the process. I asked some fairly tough questions that James handled well. We were evaluating 3 mortgage brokers at the time. The two other brokers were our current mortgage holder and the previous one (who sold the thing). We have no complaints about the other brokers. They all had competitive deals in the new "inflation related" mortgage finance world. James stood out because of his personal energy, his seeming commitment to our story, his willingness to listen, his keeping the process going (and not stagnating at some point), and the fact he was local, not in an office hundreds/thousands of miles away. After the closing I let James know I hadn't received a copy of the appraisal as I should have. I don't know why I hadn't received it earlier (spam folder?) I got one from James 5 minutes later. The other brokers would have gotten a 4 star rating. James Copeland and Austin Mortgage got 5. read more

I used Austin Mortgage Associates for acquiring my home after a divorce. I was referred to James Copeland by my real estate agent. And I sure am glad I did. He was very patient with me as I was going through a difficult time. He explained the details of the Owelty Decree and might've needed to do that a couple of times without a complaint. He helped me understand the pros and cons of what I was doing, how to secure a reasonable interest rate in these crazy times and went above and beyond to get me all the information I needed. I highly recommend James Copeland with Austin Mortgage Associates. read more

I admit I don't know much about the ins and outs of mortgages, but James really put me at ease. I called a handful of places before calling this business, and most felt really turn and burn. James took time to answer all my questions, present me with pros and cons, and gave me the options I felt comfortable with. After speaking with him, I didn't feel the need to call anyone else. I felt like I had an ambassador in my corner to navigate the mortgage journey. The process was smooth and painless. Highly recommend. read more

I cant say enough good things about James. Great man and great at what he does very profesional. He helped me buy my very first home which can be overwhelming at times but he made this experience easy as can be, I couldn't be happier. He broke everything down to what I could afford, what was in budget, broke down the different types of loans and a lot of relevant information I learned a lot throughout this journey which made it so much easier when I got a realtor and I do recommend James ad I plan to do business in the future. read more

My family members and I have used James multiple times and will always go back. He makes everything so easy to understand and discusses all options so you can choose what works best for you. Exceptional service, always available whenever you need him. Super friendly and personable, great guy. Highly recommend! read more

Where do I start...I'm so unbelievably astounded and appreciative of the work that James does it's really hard to put into words, in short I love the man, he's the best in the business, I trust him with my life. Financing a home is probably our biggest asset we have, and having a below par loan officer just won't cut it. After 20 years of successful loan deals, James has truly mastered this very difficult job. As a realtor I've been forced to deal with average and newby Morgage people, and they've made me look awful!! I've had my closings ruined by these guys!! Not with James, he'll tell it like it is, and get you through this very complicated process with ease. His assistant Kathy is a workhorse, she cranks out the paperwork and has been doing if for years, together they're a formidable team and get the job done every time. This process is VERY difficult, and it's VERY important, you wouldn't trust a trial with your life on the line with a court appointed attorney with a year of experience, nope, you'd only trust the GOAT-Greatest Of All Time, that's what I got, the Michael Jordan of this industry. Beyond being the best in the business he's a wonderful person, he takes care of the people I send him who aren't really qualified for loans, he coaches them on what to do to get approved, he councils irregardless of if they do a deal with him or not, he takes care of people because he's a loving man. I'm truly honored to know him. If you ask me in person what he's meant to me and my family, I'll have tears in my eyes when I tell you he's been the best blessing God has sent to me in my life next to my family. I'm confident he can bless you too. read more

So thankful we were introduced to James. Him and Cathy were great at keeping us in the know through the whole process, responded quickly and educated us on everything. James was able to save us so much money and we got an incredible deal on our first home. We will definitely use him again and recommend him to everyone. read more

James helped us from beginning until the end of our home buying process. This was a the first time I purchased a house and James made it a very easy experience. He gave me a lot of relevant information and was great at explaining everything. He processed all of our paperwork promptly and was efficient. I appreciate his help in the process and I would recommend him to anyone looking for home loan. read more

I can't say enough amazing things about James and his company - Austin Mortgage Associates. Our experience with the developer's in-house lender was a nightmare that's why we consider finding him as the best decision we made when we purchased our home. He's straightforward and very professional. Also, he has sincere intention to make the deal happen so we could have our dream home. He went beyond of what was expected of him. I also would like to give shoutout to his colleague, Cathy. Both of them we're very patient with us when my husband and I were feeling frustrated. They were there to assure us that eventhough we encounter hiccups, we won't lose the house. We just close today and we paid much lesser as to what we expected to pay. Definitely would recommend him to our family and friends! read more

James saved us thousands in lender credits and really went above and beyond in getting a mortgage for our new home. I highly recommend him and Austin Mortgage Associates. read more

Absolutely the best mortgage loan experience in my life. James and Cathy were absolutely wonderful to work with and always kept me abreast of what was going on. My situation was a bit more complex, having just gone through a divorce and not even knowing if I could qualify for a new loan. James went above and beyond to get me a loan for the house I found, and even managed to get the rate lower than initially thought. I cannot say enough good things about James and Cathy - professional, experienced, and very down to earth people. I would give this place 100 stars if I could. If you're looking for someone to help you (re)finance your home, look no further than Austin Mortgage Associates. You WILL NOT be disappointed. read more

If it weren't for James, I can promise I would not have gotten my beautiful home. James was on point and available to assure the seller that the deal would happen, which was one of the main reasons why the seller accepted my contract. We funded quickly, accurately, and without a hitch. It has been the best home buying experience I have ever had! read more

James is a class act, a sincere, thorough professional! James and his team are a fine tuned machine; they will stay in constant communication with you from beginning til end... like a masterful written symphony, everyone is on the same sheet of music. Thanks James - Alan F. read more

James and his team went way above and beyond to help this single parent veteran get a VA home loan in the middle of a pandemic! One challenge after another I was convinced so many times that it was never going to happen. James is a straight shooter and I appreciate his direct and brutally honest approach. He told me what the situation was, the challenges that needed to be overcome, and he gave me the information that I needed and solutions to those challenges. There were a lot of hoops that I had to jump through and I went into business with James knowing that I was looking for a needle in a haystack so I managed my expectations. But after James had made sure that all the T's were crossed and all the I's dotted, I was confident that I had made the right decision to do business with James because honestly I think any other mortgage lender would have given up on me early in the process and told me that there was no way with my situation that I could buy my own home. read more

James Copeland was a magnificent broker. Getting a mortgage as a successful self-employed contractor is apparently difficult with the new landscape of the recently devastated lending world. James was very explicit in what we needed to provide him and what we could expect. He gave us lots of warnings whenever a problem came up and helped us overcome any challenges. We also needed a rushed loan and James worked so hard for us and pulled things together beautifully. Our realtor and the title company were also impressed by his successful efforts. He had a fantastic, professional, friendly staff as well. We can hardly express how grateful we are to him for getting us into our wonderful home. Thank you, James! read more

James and his team are as good as it gets. This was our 1st home refinance and he did an excellent job of walking us through the process and earning our trust. James was on top of everything and the entire refinance went as smoothly as possible. We would certainly recommend him and Austin Mortgage Associates without hesitation. read more

James and his team have been wonderful for our family. He helped me buy my first home as a single mother two years ago--and trust me, it was no easy task. My paper work was a mess, my understanding of the mortgage process and requirements were minimal at best, and the amount of room I had in my life for stress--NONE. But he made the process easy, explained each step to this first time home buyer, and helped me strategize to end up in the best position financially that I could. I ended up buying a great home for my son and I, with payments I could comfortably afford thanks to his guidance. Fast forward a bit-- I got married about 6 months ago and he helped my husband and I refinance our house together, and get a better mortgage rate at the same time. Again, his knowledge and expertise about the timing we should do it and the best type of loan, etc. was invaluable as we are both still new to the process. James was available via phone or text when we had questions, and never made us feel like any question was too small for his attention. He is patient and thorough and we are so thankful for his help! We will continue to refer people to Austin Mortgage Assoc to work with James because of our wonderful experiences! read more

Thanks for reading my review. I was looking for someone who would take the time to look at my position and help me to refinance my home. I was in a unique situation and just did not fit into the big name cookie cutter lending institutions who spend so much on advertising that someone like me really doesn't realize there are way better options out there. After almost a year of failed promises and wasted time I was fortunate enough to find James and Cathy at Austin Mortgage Associates. After reading the reviews here I decided I didn't have anything to lose so I called James and from the moment I spoke to him I realized I had been wasting my time and effort with those other guys. James explained how everything would go in a matter of fact but caring way and that's exactly how things went. He was always available for my questions or concerns even following up on a phone call he promised he would make while on a vacation trip with his family and on a Saturday no less. When it came time for paperwork and all the forms and processes, Cathy was top notch. She made sure I knew what was going on and kept me in the loop at all times. I was treated like my file was the only one that James and Cathy were working on and I am sure that was not the case. The personal attention I received is something you don't see much these days and I can't say enough good things about the people at Austin Mortgage Associates. If you're here reading this review then you are looking for someone to help with your mortgage situation. Please take my word for it. Stop reading and call the number listed, you will be happy you did. I know I am! read more