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    Austin Mortgage Associates

    5.0 (19 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 3 months ago

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    Services - Austin Mortgage Associates

    Mortgage services

    Mortgage refinancing

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    Ask the Community - Austin Mortgage Associates

    Review Highlights - Austin Mortgage Associates

    I don't know why I hadn't received it earlier (spam folder?) I got one from James 5 minutes later.

    Mentioned in 19 reviews

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    First Texas Bank of Belton

    First Texas Bank of Belton

    (1 review)

    I was waiting in line before a lady came from the back and asked "What do you need?"…read more My wife's card info was stolen and we needed to get new cards. We told her this, and was rudely asked: "Repeat that." When I did, she told me to wait until the teller was done servicing the person in front of me; and she walked away. Funny, I thought that's why I was waiting in line. After the person in front of me was done, the teller took us to an office to deal with the situation. We were told that because we opened the account in Georgetown, we couldn't get new cards at the Belton location because the "numbers were different than the Georgetown numbers," and that "this is only a sister location." Why call it First Texas Bank if I can't do account maintenance here? Why was I treated so rudely? We opened the account in Georgetown many years ago and moved to the Belton/Temple area. The teller was very kind to us, and tried to work it out; but we got nowhere. Long story short, the bankers here are extremely rude for no apparent reason. Also, why would you call yourself a First Texas Bank if you have completely different standards, supervisors, Presidents/Vice Presidents than the other location that shares the same name? They have lost our business--not because of the inconvenience of having to drive to Georgetown to sort this out--but because of their absolutely unwarranted rude behavior. The Georgetown First Texas Bank is much better than this one, so it's very disappointing that they have to lose customers because of their "sister location."

    Austin Mortgage Associates - mortgagebrokers - Updated June 2026

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