What a great firm to work with! James is amazing broker!. Always responsive and knowledgeable. Most…read moreof all always looking out for his clients best interest and make you feel like family!. True 10- star experience! Best regards, Jim R.

We used Austin Mortgage Associates for our home refinance. This is the 3rd home we've owned, so…read morewe're not babes in the woods. James Copeland worked with us to make the deal happen. He personally took charge of pulling together our paperwork (not handing it off to someone else), making sure we had everything needed and coordinating the process. I asked some fairly tough questions that James handled well. We were evaluating 3 mortgage brokers at the time. The two other brokers were our current mortgage holder and the previous one (who sold the thing). We have no complaints about the other brokers. They all had competitive deals in the new "inflation related" mortgage finance world. James stood out because of his personal energy, his seeming commitment to our story, his willingness to listen, his keeping the process going (and not stagnating at some point), and the fact he was local, not in an office hundreds/thousands of miles away. After the closing I let James know I hadn't received a copy of the appraisal as I should have. I don't know why I hadn't received it earlier (spam folder?) I got one from James 5 minutes later. The other brokers would have gotten a 4 star rating. James Copeland and Austin Mortgage got 5.

Jamie is one of the nicest guys I know. He has always been great with communication and setting…read moreclear expectation. I have worked with hundreds of mortgage professionals over the years and consider him one of the best.

From the owner: Fairway Home Mortgage NMLS 2289…read more LO NMLS 1044127 Texas Consumer Complaint and Recovery Fund Notice - bit.ly/FIMCDisclosures Equal Housing Opportunity Lender

BEWARE!!!!! This company sells their loans to a mortgage…read moreservice called Lakeview also known as Loancare. By far the worst service you can imagine.....if you even consider to doing business with all the above you need to RUN!!!!

One of the BEST customer service experiences I have EVER had! Working with work Fairway Mortgage…read moreIndependent Corporation team out of the Belton/Temple area was the perfect customer experience from day one. Our representative, Khang Duong, was extremely attentive answering questions during as well as after hours. He was also always wiling to jump on a phone call to help clarify any documents we received or answer any questions about the process we had. The support staff was also amazing as there were not any hiccups dealing with the mortgage company even though we chose to close in a short period of time. To this day, we can still message Khang about questions we have and he respond promptly even though is has been 4 months since we purchased our home. I would recommend Fairway Mortgage Independent Corporation!!

Kristine is unlike any other loan officer I've worked with in so many ways. As a real estate…read moreagent, I get the chance to work with so many lenders. I work when my clients need me, which many times are nights and weekends. It's great to know that when I am working, so is she. This means when we find the right house we can move on it for my buyers as soon as possible! The service she provides is second to none and the reason she does is because she actually cares about her clients. Each of them is a person and a future to her not just a deal and it shows. I have recommended Kristine as my number one lender for a long time and look forward to continuing to do so.

Kristine and team were great. My wife and I moved out from California and Kristine made the whole…read moreprocess really easy. She is really responsive, helpful, and on top of it. She makes things happen, which was great as we were trying to close quickly. I am really glad we got to work with her and I highly recommend Kristine Koehn and the Koehn Group.

I cannot praise this company enough! My husband and I have…read morebeen working with them since February of this year - when our first home was being built. Heather is amazing! I have called her multiple times and not once has she made me feel like I was a nuisance and always (always) answered all my questions! Unfortunately, the home we were having built wasn't satisfactory (major structural issues) and when we had to make a choice on what to do next, within hours, Jimmy made sure we were taken care of (at the time Ms. Heather was out of the office). I wouldn't hesitate to work with this company again (if I ever had to), but most importantly I would recommend anyone to them! They have made this entire process smooth, especially when things got a little bumpy! Thank you, SWBC team!

Well... All I will say is: SWBC Mortgage will look out for…read moreyou! I am a U.S.Army Veteran- and after my contract ended/discharge- 10 years later, here I am, interested in purchasing a home. I will HONESTLY say- SWBC has made this experience EXTREMELY PLEASANT!.. The entire staff works together- so I feel confident that I'm in good hands. Their communication is excellent- and they're very professional & informative.-- I'm sure I drove them all crazy with my anxious questions- due to my excitement of purchasing a home for the 1st time); And every time, they assist me with a smile. I'm not sure about other individuals- but I hate being 'out of the loop' when it's dealing with my family & myself.- And as often as SWBC have contacted me, I swear they have my email address & telephone number on speed dial. (Lol)... It's really reassuring to know that I'm in great hands! (*Plus- I was going to go with Veterans United Mortgage- but I'm glad to be working with SWBC... They offered me a slightly lower Interest Rate!-- and every penny counts) Thanks Jimmy, Rhina, Heather, Debbie, Tricia- and the rest of the SWBC family.

BEWARE!!!!! This company sells their loans to a mortgage…read moreservice called Lakeview also known as Loancare. By far the worst service you can imagine.....if you even consider to doing business with all the above you need to RUN!!!!

Shannon and her team are top notch. By far the fastest and smoothest close we have ever had. From…read moremy initial conversation with Shannon about what we were looking for all the way to funding, I see why Shannon was so highly recommended. I felt that Shannon had my family's best interest at heart which is extremely important when making a large investment in a home. Her entire staff is knowledgeable and friendly. Sandra, Jordan, and Sierra are all a huge asset to Fairway. I can't say enough good things about the entire Thank you again for everything!

Dom Charles, Trey Grubb, and Scottie Campbell were great. I have already recommended them to two…read moreco-workers looking for refinance options, one of which has already started the process and is impressed by their care, knowledge, and promptness. Every email was polite and professional. They got me the rate I wanted and then some, the finance options and then some, and provided a seamless and stress-less experience, and then some.

I've been in the mortgage industries a zillion years ago, but I've never come across the situation…read morethat I found myself in. Thank God Scottie came to the rescue! It was one of those bottom of the 9th with 2 outs kind of situation. Scottie and his team were not only quick to find the solution, but they even pulled out a grand slam and closed us on time! To boot, our loan is fantastic! Y'all if you need someone to perform a miracle, Scottie Campbell is the man. I can't wait until my next purchase or refi with a normal typical situation to see him belt it out of the park! Thank you Scottie!

Laura and her team really helped us out with our home loan. I highly recommend them. They were…read moresuper friendly and helpful, and they got the job done quickly.

BEWARE!!!!! This company sells their loans to a mortgage…read moreservice called Lakeview also known as Loancare. By far the worst service you can imagine.....if you even consider to doing business with all the above you need to RUN!!!! Update 27 March 2019, suit was filed and accept on 14 March 2019. A principal reduction to our mortgage was mysteriously paid on 25 March 2019 for the exact amount as the VA funding fee overcharge. As per DTPA the lawyer fees, court cost and damages still have to be paid. The lawsuit continues.