Edward and his crew are always reliable, professional and show-up when scheduled. They have…read morereplaced multiple screens for us over the years and recently installed a seamless glass shower in our master bedroom. The install process was efficient and the shower was spotless when they left. Highly recommend!

For a few years we felt a draft coming from our 2nd bathroom. Finally noticed the divider in the…read moremiddle of a double pane window sagging. Joe came out took measurements, and called with quote. When I gave the go ahead he came out and remeasured and ordered glass. 3 days later the window was installed. Draft repaired. Great work and communication. Kept all appointments except the on the days of our last snow storm. Which I glad they took personal safety over a $200 window. I would and will definitely recommend Capital City Glass.

The new windows work, but we have had issues with them. Service from them is difficult and Andersen…read morequality is questionable.

While we are not through the process of putting windows in we are so thankful for Ra helping us…read morewith suggestions that would keep the cost inline while maintaining style and quality. On top of that they are well versed in working with the historic department in the east side of town. Highly recommend!

Fortunately, or unfortunately, depending on how you look at it, our house has lots of mirrors and…read morelots of glass. fortunately, or unfortunately, depending on how you look at it, our house has lots of mirrors and lots of glass. Santa Fe glass and mirror has helped us with so many things. different company had replaced several very large windows that never looked quite right. Robert, from glass and mirror took one look at them and said well not thick enough and they're the wrong tint. The biggest problem we had, however, was in facing window that sits in an Adobe wall. We were having huge problems with the getting damp after a rain. We had the wall looked at and reinforced on the outside underneath. Robert took one look at it and said the in good except for seals worked on that window worked on other windows replaced some of the cranks and after I can't tell you how many years of issues in that room, everything there is now perfect. Thank you, Robert and

Breached seal on window replaced with non uv glass which was not the type of glass the window…read morecalled for. The center dividers were also not done. They trashed my window as well. I actually went out three times while they were doing the work to check on things as it didnt seel things were going well. Four razor blades left in my gravel driveway. Was supposed to get back to me with a remedy. NADA.

I have mixed feelings about this company. I ordered Custom cabinets back in mid September and there…read morehas been Lack of clear communication regarding layout and design. Lack of follow for correction of a cabinet drawer that is not even or even secure to the main cabinets. The cabinets were not painted in certain areas properly. Hector did not show up on time to make a correction as promised, and then he called me while I was driving to work. I understand if you're going to be late so communication is key. I have taken videos and sent them to his manager Antonio and Hector with no response. Hector came once to make the paint adjustments and to realign the drawer. The paint was fine, however the adjustment of the drawer was subpar. Other than that cabinets are well-made and beautiful. I still want the drawer repaired because it is not mounted properly and uneven. My general contractor, who is doing other things to my bathroom, pointed these imperfections out to me. Please see videos and pictures. Again my intent is not to ruin someone's business, but there's a lack of communication lack of follow up and some areas of lack of quality. I also did not get a receipt for my final payment.

I'm renovating a home and gave them a picture of the doors I wanted made. They made them expertly,…read morewere timely and installed them perfectly. Very Pleased! Berkley

I am not one to review negatively but I would be remiss not to report this company and my disatrous…read moreexperience. I've built several homes in my life and never have I encountered a company who promised more and delivered less while misleading, lying and taking zero responsibility for their mistakes. May review is not just words. Please see actual images and La Puerta's written responses to my complaints at the bottom. I was initially delighted by the promise of reclaimed wooden doors, jambs, base and case. I was taken through the impressive showroom by owner Scott Coleman who sounded professional and knowledgable. When working together he is adamant that customers initial all approved drawings and samples which would insure we are on the same page and I would receive what I order and approve. None of this happened. Here are just a few of the several disappointments: ------------------------------------------------------------------------------------------- The interior doors were all APPROVED BY ME on several drawings. at 6'8". They all arrived short, at varying heights. Their response below is a blatant lie. "Complaint #3 - Interior Door Heights Design Drawings for SA12097 (Interior Doors) were signed by you on 12/19/24. All doors were manufactured to the approved measurements. Per La Puerta Originals Terms and Conditions: 3. The Customer is required to approve all final design drawings included within the contract prior to commitment to the production schedule. The Customer is responsible for verifying all final specifications, and for alerting LPO of all changed specifications that may alter a Product's fit or function.. Our position is that the measurements and size of doors was approved by you and/or contractor prior to manufacturing and were satisfactory for installation in your home. This matter is not our responsibility". ----------------------------------------------------------------------------------------- The lever was APPROVED was to be centered in the middle of the lock rail as is the industry standard. The lock rail manufactured is at 39". 3' , much higher than I approved. (pictured detail below) This was their response: "La Puerta Original's standard installation of hardware is 38 to 40 inches from the floor. Hardware drawn on all La Puerta design drawings do not represent exact placement. Hardware placement can be easily remedied by a qualified and competent contractor, however this is not our responsibility". Seriously? Hardware drawn on my approved sample DOES NOT represent actual placement?? Hardware placement CANNOT merely be easily remedied and how is this not their responsibility? -------------------------------------------------------------------------------------------- All of the wood arrived in a variety of shades, not close to the APPROVED SAMPLE. Please see pictures below. ----------------------------------------------------------------------------------------------- I spent many thousands of dollars and lost time on my job to correct their mistakes. They have refused responsibility on all fronts, insulting me and my Contactor, whose job is is NOT to correct their mistakes. When I asked again about color, to help make just some of it right, they refused. This was their response, having n nothing to do with color. " As I stated previously, a COMPETENT and knowledgeable contractor would be able to install the doors, and trim with no issues". I should have known to beware when they collected 100% of the fee up front. While in the midst of trying to match new material I purchased to create additional casing around their short doors I requested a can of their stain to try to match color, they charged me for it, plus shipping. NO GOOD WILL WHATSOEVER. I am a trusting person but not easily conned. La Puerto is very convincing but please, do not buy their snake oil. Run, don't walk away.

Absolutely a wonderful experience working with La Puerta Originals. The second time around was as…read moregreat as the first time. My doors and furniture are unique and complement my home perfectly. Unique, one of a kind and beautiful.... There will be a third time working with them!!!

We needed immediate help with some gate repairs. Mr. Montoya was very responsive. He came out the…read morenext day to assess the repairs. He gave us an estimate which was very reasonable and lower than estimates from other companies. The repair work was done promptly and at the price as estimated. We recommend highly and would not hesitate to us M&M again. Will H

We needed a spring replaced on our garage door. Service was courteous, prompt and reasonably…read morepriced. Our second time using this company and we highly recommend!

Astonishingly rude customer service. Mismeasured glass, horrible delays, and balking when I…read moresuggested a discount for the inconvenience.

Great Job on redesigning exterior glass door for installation of a doggy door I purchased. Amazing…read morecraftsmanship and excellent customer service from the team at the Glassman. I highly recommend!

Joseph Velasquez and his team are professional and highly proficient at window installation. We got…read morea couple of estimates from national companies, and The Glass Act came in at a far superior price. The crew is friendly, hard-working, and very responsive to questions or requests that came up during installation. The job was started and finished exactly when he said it would be, the product is superb and made for our tough climate of dryness, heat, and direct exposure, and the estimate was the final price. We highly recommend The Glass Act for window replacement/installation. It was a seamless experience, and we DO love our new windows!

Did a great job installing my new windows! Highly recommend! Joseph is very honest and he and his…read morecrew do quality work!