We recently had all new windows and doors installed by Pella. Kate was the sales rep that assisted…read moreus in the beginning. She is knowledgeable, had great suggestions and has a no nonsense, down to business way or doing things. Her expertise was much appreciated. Now for the installation... The entire crew was professional, and had an extensive understanding on the process. The workmanship is outstanding! (There was a bit of a mix up having to do with the interior color of stain, but this was due to the staining process done prior to delivery and it did NOT have anything to do with the installation crew.) Sean was onsite and oversaw the crew. His attention to detail was greatly appreciated. It was reassuring to have his skill and professional knowledge throughout the entire project. The rest of the crew, Ray, Jason, and Donald did a phenomenal job! Each and every one of them clearly take pride in what they do. They ensured each window and door was installed correctly and had a beautiful result! The excellent service didn't end when the project was over. And that's what sets the Pella Installation team apart from the rest. Sean has continued to be available and happy to answer questions that have come up. Ray came out recently to assist me with a question I had, and both Sean and Ray are still just as friendly and helpful as they were during the project. THAT is was sets them apart from the competition! I am VERY happy we chose Pella for this project!

Call Dear Pella Corporate Management,…read more I am writing to submit a formal complaint regarding my recent experience with one of your sales representatives, Marco, concerning an order for Pella windows. As a professional who has been in the contracting business for over 50 years, I am deeply concerned by the conduct and pricing structure I have encountered. When Marco came to my home, I requested a proposal. The initial installation price provided was exorbitant--nearly double the competitive quotes I received elsewhere. Consequently, I hired my own framer to handle the framing work. Since then, Marco has engaged in aggressive sales tactics and misrepresented statements he previously made several months ago. Given my extensive industry experience, I find these practices highly unprofessional. While I am undecided on whether I will pursue further legal action at this time, I am requesting a formal response from Pella corporate management regarding this matter within two business days. Thank you for your prompt attention to this issue. Sincerely, Ronald Bourgeois ronaldoguy@gmail.com Thank you for contacting Pella Corporation Corporate Engagement Team! We have received your request and will have one of our dedicated specialists review. Our goal is to respond to your request within two business days. Case Number : 02003578 Date Created : 9/16/2026 I recently. Call the pillar representative. I recently called appella representative Marco for an estimate. He gave me a written estimate and then proceeded to be progressive. To get me the sign, what's the $60000? Sorry, there was toedit this review. Sorry, there was no space to edit this review

I hired JRM Constructing and Roofing to roof my home, great pricing, punctual, cleaned up all…read moredebris, professional staff. Very happy, highly recommend JRM Construction.

From the owner: Welcome to JRM Roofing & Construction We Specialize in All…read moreTypes of Roofs JRM Roofing & Construction is a leading Santa Fe, NM. roofing contractor, specializing in new installation, re-roofing, industrial/residential/commercial maintenance, and emergency repairs. JRM Roofing & Construction is a family owned and operated business serving Santa Fe and surrounding areas. We pride ourselves on our quality work. JRM Roofing & Construction is dedicated to providing quality workmanship and materials specializing in installation, re-roofing, Industrial/Residential/Commercial, maintenance and emergency repairs for roofing. Serving Santa Fe, JRM Roofing & Construction has attained high standards from 20 years of experience. JRM Roofing & Construction uses top-quality products and we strive to be the experts in the business. Our experienced talent and efforts are always continual in our services. We provide information on roofing products and solutions to better our customers requirements. Choose JRM Roofing & Construction For All Types Of Roofs: Flat Roofs Metal Roofs 24/7 Emergency Repairs Re-Roofing Roof Repairs Roof Installations

This guy is a joke. He completely overcharges, only works a few hours every day, leaves his…read moreequipment laying around your house even after he leaves for the day, our front door doesn't even line up to lock, and he is a horrible communicator. His finished work looks like an amateur. Don't waste your time or money. He was horribly difficult to deal with. I wished I would have found someone else. ​

This guy is a clown. You will be nickle and dimed for sub-par work…read more You would be better off going on YouTube to look for instructional videos or finding a random dude outside of Pete's place to fix your door or window.

Fortunately, or unfortunately, depending on how you look at it, our house has lots of mirrors and…read morelots of glass. fortunately, or unfortunately, depending on how you look at it, our house has lots of mirrors and lots of glass. Santa Fe glass and mirror has helped us with so many things. different company had replaced several very large windows that never looked quite right. Robert, from glass and mirror took one look at them and said well not thick enough and they're the wrong tint. The biggest problem we had, however, was in facing window that sits in an Adobe wall. We were having huge problems with the getting damp after a rain. We had the wall looked at and reinforced on the outside underneath. Robert took one look at it and said the in good except for seals worked on that window worked on other windows replaced some of the cranks and after I can't tell you how many years of issues in that room, everything there is now perfect. Thank you, Robert and

Breached seal on window replaced with non uv glass which was not the type of glass the window…read morecalled for. The center dividers were also not done. They trashed my window as well. I actually went out three times while they were doing the work to check on things as it didnt seel things were going well. Four razor blades left in my gravel driveway. Was supposed to get back to me with a remedy. NADA.

I cannot express how wonderful Matt is. I was at a low point when he called me back and despite…read morebeing overbooked and short staffed, he found the time to help me in an almost desperate situation while I was in need of repairs for my late brother's home. He was able to help us fix our front double doors, then gave me a referral for a highly credible service provider to help with some other issues we were experiencing in the home and he did an amazing job! He was super knowledgeable, gave us some sound advice and his work was above excellent. Most of all, the kindness he exhibited and my gratitude for his help is something I cannot put into words. Please call him and his company. You will not be disappointed

Exterior Solutions is an excellent and honest company. They will not be the cheapest quote you will…read morereceive, but they are certainly the best value. I called and asked for a window replacement and Matt was able to fix the leak without replacing the window. Will use for any future projects.

We needed our window screens replaced. Isaiah did an excellent job at a reasonable price.read more

Isaiah helped repair two antique mirrors that were falling apart. he glued the frames and…read morereinforced the backing. Not only that he came to my house to pick them up.

I purchased a over the range at Home Depot last night. The sales person, Christian, who assisted me…read morewas wonderful. He found the model I wanted and ordered it for me. Here's where I want to commend him. He found a way to provide savings for me. He even called a manager to override the delivery fee. It was a complicated process but Christian never gave up. It took several times to redo the order but he made it work. Christian deserves 10 stars for his above and beyond customer service.

We had a leak above a bedroom window that appeared to be from old siding. We replaced the siding…read morewith stucco and repaired the drywall. Imagine my surprise when it rained and the leak returned. I had two window companies look at the window BEFORE the drywall was repaired and closed. Everybody said the existing window looked fine. They were wrong. Out of frustration I called Casey at Door and Window Company and he was kind enough to talk me through the issue to troubleshoot it over the phone. He decided to come take a look. It took him less than 10 minutes to discover that the leak was from coming from the window that was less than 10 years old. Not only that, but Casey also determined that the person who installed the window used the wrong window and that is why it was leaking. They installed a block frame window that was allowing water to seep right in. Casey immediately ordered a new window and came back to install it when it came in. From start to finish Casey was a pro who cares. He could have given me the same lip service the other two companies gave me but he went the extra mile to do the job correctly and I am grateful for people like Casey. Honest and professional.

From the owner: Door and Window Company, located in Albuquerque, NM, is ready to assist you if you're in the market…read morefor new doors and windows. During our design consultation, we will help you determine what style, size, and shape of window or door you need to fit your home or business.

HORRIBLE QUALITY. Horrible installation. Horrible service. Horrible people that run the place. DO…read moreNOT GO HERE. They screwed over my parents twice so far Calling them up for the 3rd time now. What should have taken max 1 month has now been over 4 months as they got the first order wrong. Now the, second order is wrong. What the hell!? I'm really confused here. All fricken dang four window frames are scratched to hell. I CANT BELIEVE YOU WOULD SCREW OVER PEOPLE LIKE THIS. Unbelievable. DO NOT GO HERE. DO NOT GO HERE. DO NOT GO HERE.

We purchased our new windows from Lewis in early May of 2025, then Steve came out to take exact…read moremeasurements about 2 weeks later. From that point on communication from Window World was a bit lacking. I called them at least 2 times looking for a status, and each time the phone call concluded with a young lady saying "let me do some research and get back to you." Both of those calls were never returned. During the second week of July I contacted Lewis and let him know that we were hearing crickets from Window World. He advised that he would have the installation manager contact me the next day to give me a status report. The next day I received a call from the scheduling manager and she advised that our windows should be in on that day's truck. Long story short, we scheduled the installation for July 14th and 15th. On the morning of July 14th, the crew showed up 15 minutes early. That impressed me. They really seemed to be on the ball. Unfortunately, that momentum quickly faded as the day unfolded. Sometime around 10am the crew removed the three front windows in my living room. They replaced one and left the other two holes wide open for the rest of the day while they proceeded to change every other window in the house. They finally got back to the two gaping holes at about 4:30pm. (..By 3pm I had 10 million flies breeding in my living room and the temperature was a comfy 90 degrees..) I couldn't understand why they removed the three biggest windows in the house and then left the holes for two of them open while they changed every other window. I learned why later in the day. A very annoying part of the entire experience today was that the crew could not have cared less about closing gates. My backyard is set up with multiple gates to make sure that my dogs can't get near the street. Every time they went through any of the gates, they would leave them open. I even asked the foreman to ask his crew to make sure to close gates - because they didn't speak English - but this didn't help. Every time they went through a gate, they left it open. This happened repeatedly. Do none of them have family pets? The real kicker in all of this is that at 5:30pm I was told that the crew didn't have the correct window to fill the last gaping hole in my living room. I tried to call Lewis and went to voicemail. I tried to call Steve and went to voicemail. I called the Window World main office, and they promptly transferred me to...you guessed it...someone's voicemail. Not sure what to do now. Someone is supposed to call me back. On July 15th, after a few more calls, I finally received a return call from Window World and was told that they would need to re-order the missing window. It would take about a month "if we're lucky." I now have a 60" x 43" piece of 1/8" plywood in place of my front window. It hisses when the wind blows and I'm willing to bet it will leak if it rains. I've lived in New Mexico for 47 years and for the first time ever I'm praying that it doesn't rain. To anyone considering new windows in their home, please know that my wife and I are VERY much regretting our decision to go with Window World.

I got a sliding glass door replaced with French doors and a pocket door replaced with a standard…read moredoor. Both are beautiful and functional.

Greg is excellent! I never write reviews for anybody, but I felt compelled to write a review for…read moreGreg today. I contacted him to get a few older windows replaced, but through no fault of his own, the window order was delayed. He offered many times to refund my down-payment and apologized for the delay. When the work was completed he even offered me a discount for the delay. In short, he achieves high-quality work at a fair price, and is very professional through the entire process. You won't regret working with him.