Happy with our Car from Akamai Car Rentals! The staff was friendly, the pickup and drop off is in…read moregreat location, and the car was clean and reliable. They made our trip around Hawaii stress-free. I would definitely rent from them again!

You guys really deserve a 5/5 review!…read more Car quality 5/5 Service 5/5 Price for value 5/5 Oh man the van I rented, 5/5 got a Honda odyssey, super clean roomy and overall driving the van was just fantastic, my entire family loved the car and comfort, as we drove around town and to the countrysides. Your service was 5/5 because I went to your website and couldn't find the van so I decided to walk up and you got me what I needed and you and your staff was super informative, patient and choices of vehicles were plenty. Thank you. Overall value is 5/5 because you run a very unique rental business!!!!!!! You allow us to park it in your lot overnight, you waved me $60.00 per night for valet at my resort. U was able to walk there within minutes to get the car or drop it off. Just the perfect way to save us some $$ I will for sure come back next trip to rent from you!! This is a must try. Side note: uber/lyft round trip for us would have costed us the same price of the rental if not more, we were able to skip the valet fees at the resort, take the tour as long as we want and just loved this setup. Also if you go to places like dole plantation via uber, your return trip might be a long wait because I didn't see a lot of uber drivers available up that way. (I could be wrong) but this rental was just the perfect setup vs the waiting game.

You guys at Discount USA & Discount Hawaii car rental are the best and I need to tell you that…read more We bought our condo in KOA at the end of 2017 and travel there twice a year. The wife lived on Oahu for 15 years and her son and grandson still do so we hop over to see them regularly too. Since 2018 when I was told on a flight to check you out I don't think I've rented a car in KOA or HNL any other way and it's been dozens of rentals. Now I found Discount USA too so we'll use that app too. Anyway.... I just wanted to pass on how much we use your service and how pleased we are with the ease of shopping all rental companies in your website and app. I wouldn't shop any other way although I keep trying directly and bookings and car rental. Com and Costco but guess what? You guys are consistently the best so I figured I better pass that info on to you Thanks & Mahalo..... happy dancer |

I rented 2 days in advance as the prices were lowered. I requested a compact car listed at $80…read moreincluding tax for 2days. When I arrived at the hotel, the clerk assigned me a 4 door sedan. It didn't have the fuel efficiency if a compact car and it was much larger than I expected. The window visibility was lacking so I returned it. The clerk said my only other choice was a Kio with a boxy build. It was actually a compact SUV but I snatched it as it was better than the first car in many ways. Well, I can't complain too much since I only paid $40/ day but it wasn't fuel efficient.

Wow, truly a breath of fresh air in the car rental business. Hands down one of the best I've…read moreexperienced. I have traveled a lot for work/pleasure and know how to navigate rental car agencies pretty well. Every once in a while they get one over me, especially recent with the electric vehicle push. I also almost always avoid off airport rentals as a rule. Given the price and the glowing reviews I thought I would give Lucky Owl a shot. I'm very glad I did. The pickup process was super easy, just walked across the street from the southwest baggage claim where the pickup spot #4 was designated. Made the call and they were there rather quick. At the counter there was no sales push or tactics, they just verified my ID and CC then handed me the keys. Their rules were clearly laid out next to the window. They took photos of the cars condition and encouraged me to do the same. I also received the exact car stated on my reservation. No issues with the car for the 2 weeks we were there. Someone mentioned you blend in with their cars as a local, I don't know how but it did feel that way, hahaha. I especially liked the rubber floor mats which made cleaning easy. My one recommendation would be a trunk/hatch rubber mat. I know they are much harder to come by, but it would help with sandy beach gear. Speaking of, they even offer to rent beach gear! My airbnb came with some, but its great to know for next time. Drop off was just as easy as pickup. Their rental terms mention excess sand has a fee and there is a Texaco close to their location with vacuums. I wasn't sure if we had reached the "excess" level but why not treat the car with respect and clean up after yourself since Lucky Owl treated us well. When I got back they took a couple photos of the condition just like the pickup and had the shuttle ready to take me to the airport. No question I will be renting from here again next time in Oahu! They also have some friendly cats to greet you.

We had a mishap with the key fob not working while we were at the beach on the east side of the…read moreisland. When we realized it wasn't working, we immediately opened up the fob and found old looking corrosion inside around the battery area. We put a new battery in it and left it open to dry out (if moisture had gotten in it). After troubleshooting to no avail, I called the company and they sent someone out charging a $75 "roadside assistance fee" where a representative brought out a spare key fob. Unfortunately, the replacement fob did not start the car (or even unlock/lock the car). The representative was friendly, but not knowledgeable on other troubleshooting steps to get us back on the road. With the replacement fob taken apart (to swap/replace the battery) the original fob eventually started the car. We even tested it further by turning off and on the car a few times to make sure the old fob was working again. We then drove the vehicle to our next destination, and when we went to leave the car wouldn't start again... we made the most of it and had dinner while further drying out the original fob to see if that would help. In the meantime the company sent a replacement vehicle (at no additional charge). When the rep went to start the original car, it stated right away. The following day, I received a voicemail to go over the additional replacement fob and roadside assistance charges. The voicemail said to reference the email and/or call back for questions. I never received the email after 10 minutes of checking, and then I got a large credit card notification; $350 for the damaged key and $75 for the roadside assistance. I didn't appreciate being charged without being talked to first. When I immediately called back to politely ask some clarifying questions, the person on the phone was very rude and raised his voice to me and my wife. Given that the original fob appeared to have prior water damage and the fact that it did start the car (after drying out, replacing the battery) it was disappointing to be charged $425 for something that may, or may not, have been our fault. And to then be yelled at for asking questions. At the end of the day, the whole ordeal cost us valuable vacation time, added stress, and drastically altered our plans. The car rental itself was affordable but the first car we ended up with was older and a little dingy.

I always pay a few bucks extra for enterprise service. The cheaper rental companies are shady and…read morenickel and dime you. I rented through Costco as part of a package, pickup on 6/12 was smooth and the girl who checked us out was super friendly. Drop off was super easy, the ticketing and TSA is like a a 2 minute walk

A bit of a long line when we arrived but it could've been time of day. Staff were helpful at check…read morein. I was able to choose the car I wanted and it made the whole trip worthwhile. Checking out was seamless and staff again was willing to help.

Came across this place as our original plan for a vehicle went wrong. They were able to give us…read moretheir last car during a very busy week! Very accommodating and understanding, would rent from here again!

Reasonable prices and easy process to rent car. The location is also pretty nice near many hotels.read more

I think I found my new Rental Car joint, whenever I need to take out a rental car when my company…read morevehicle is in the shop for repairs....... My low mileage piece of crap Dodge Grand Caravan crapped out on me again, as motor oil started to leak out of the rear main seal. For work, I'm basically on the road the whole day, so anytime my company vehicle goes into the shop, automatically we are instructed to take out a rental. Normally, I've been going to the ilikai hotel to take out a rental, but I've had numerous issues with the service that I got from that rental car company, so luckily for me, I found Enterprise Rent-A-Car just a block away from the Ala Moana Shopping Center. Not only is this rental car much closer to the Cutter Dodge dealership, but the service was OUTSTANDING!!!! Upon walking into the rental car agency, the friendly clerk greeted me & processed my rental within 5 minutes. I was totally stunned at how efficient she did this, and upon having me sign a few electronic papers, she then told me to go into an elevator & head up to the "L' floor of the garage. Upon heading up to the "L" floor (or top floor of the garage), another clerk had my vehicle ready, and upon doing a quick look around the vehicle, I just jumped in, and took off. Easy peasy my friends!!! When I returned the rental today, I didn't even need to go into the Enterprise office, as the clerk who processed my eental vehicle return in the garage, did all of the closing of the tab. To top it off, the staff even gave me a ride back to the Cutter Dodge dealership! There's something to be said of great service.........that's how you keep loyal customers! The other rental car business at the ilikai hotel could learn a thing or two about what great service is!

Fast, easy, and convenient car rental. During this visit to…read moreOahu, we rented a jeep from this Enterprise location only due to the fact that they open at 7:30am instead of 8 like the location at our hotel. We needed our car early for an excursion that we needed to get to. When we picked up our car, the service was fast and friendly. We got the car we reserved, and it was clean with a full tank of gas. Another plus to renting from this Enterprise location is that it was about $100 cheaper than renting from the one at our hotel.

On a very stressful day dealing with Enterprise making me walk to another location to pick up a car…read moreand not finding the place, One's Rent-A-Car was the saving grace. Ms. Kazumi was able to put me in a car and get me on my way. She was very helpful, friendly and sympathetic with the situation. I really do appreciate your company's accommodations and will use this company again and would recommend any other military to use this company.

We were in need of a one day car rental and were not able to use the standard big agencies because…read morethey didn't have cars since it's the high season. We ended up renting a Toyota Corolla which suited us just fine. In and out in 10 minutes and paid half of what the larger agencies were charging.

Got the lowest rate compared to others. Pretty easy to get the car, I really liked that they just…read moreget me to a section and say pick any color you like. Most of time you get a really ugly color they stuck with for days. Returning car was fast and painless, Michelle was helping and courteous.

We had a great experience with Alamo! The staff was incredibly professional and friendly,…read moreespecially Rammel, who went above and beyond to assist us. We initially rented a Jeep, but it proved too small for our group of five and six suitcases. Thankfully, we upgraded to a minivan--and we are so glad we did! The van was clean, comfortable, and perfect for our trip. Thank you, Alamo, for the fantastic service!

The service from Rain was exceptional! The drop off and pick up from wherever you are located is…read morevery convenient. Rain was also very flexible on the return time making it easier for my family and I to do a little more exploring of the island. The vehicle we rented was brand new and got excellent fuel mileage. I highly recommend Rain's if you are visiting Oahu.

Rain was there for us every step of the way. We rented a Prius from him which saved us a fortune in…read moregas (since we drove all over the island) We also used his shuttle service to go to the airport. We loved supporting a small, local business and felt super cared for. He's the best! We will use him every time we come to Oahu.

Cheap Rent A Car is the place to go for your car rental!…read more Trust me when I said I did my research in looking for car rentals, with a complex spread sheet listing out pros and cons. In the end, Cheap Rent A Car was the clear winner! I was hesitant at first because some of the reviews had really bad economy cars, but I took a chance and set my expectations really low. I wasn't looking for anything fancy, just a car to get me around the island. Richard is the owner, and was quick with responses. To get a quote, simply fill out the questionnaire and Richard will get back to you quickly, same day or next business day. You can also call and he can give you a quote quickly. I am 24, turning 25 in May, so a lot of the other places were up-charging significantly for the young rider fee. Although I did not get the breakout of the underage fee, the inclusive price was still better than every other competitor. My questionnaire: 19 day economy rental, during peak season (mid-Dec to early Jan). Total: ~$600 (including young driver fee) Pros: -Best price on Oahu, after a lot of research -Lowest young driver fee -Quick responses -Ended up getting a 2012 2-door Kia Forte (had AC) -Right across the street from where I was staying (huge plus) -Relatively clean car inside Cons: -Car did have some issues -Quite a few visual bumps, scratches, and dents -Power steering needs to get checked since it was tough to move the wheel and stalled a bit -Noticed the right brake light went out a day before I was going to return (had I noticed earlier, I would have went in to get a new car) -AC vent could not adjust on the passenger side Overall experience was great. Quick pick up and drop off. Like others mentioned, you pay when you pick up. I will be a returning customer the next time I'm in Oahu!

A Hyundai Elantra. Yep, I got to zip around town for a few days in a little silver one while my…read more ride was getting a scratch repaired. Surprised to find my usual rental car place-Enterprise on Ala Moana Blvd was not open. Conveniently located behind McKinley Car Wash, hassle free to get a car, inexpensive and genuinely friendly service. Richard the owner answered the phone every time I called, and I had no trouble extending the lease as needed. He's been in business for 15 years in this location and has clean cars at competitive rates. I was in and out of the shop within a few minutes after arriving, and reserving a car was easily done over the phone. Located at 1137 Hopaka Street. My new go-to place for a reliable rental.