Terrible Customer Service! don't waste your time! They don't respond to phone calls or emails. I…read moredidn't know they sold Chinese junk! Buy American!

Terrible communication, nothing in stock. Ordered and paid for product weeks ago, no calls to let…read moreme know why it was taking so long. When I stop in, still can't give me an answer. When the product came in it was missing parts and I'm told it's out of their hands, corporate issue. Sales staff either didn't know what to say or were rude and blame shifting to the supplier. No known resolution time at this point. Buyer Beware!

Zachary M was AMAZING!!!! I came in not knowing a single thing about cars or batteries and he…read morechanged my battery no charge! And discounted me! What a great group of workers. Thanks for all your knowledge!

The fat woman acts like a Karen and treated me like an…read moreadversary instead of a valued customer. She also stole my hat off the counter. I walked out the door and returned immediately to retrieve my hat but fatty just gave me a big smirk.

Bill helped make my experience here great. He was really helpful and put my windshield wipers on…read morethat I bought. He also realized they were out of sync and took time to adjust the bolts in the wipers to align them and then also gave me tips on what to do if they go out of alignment again! Really amazing customer service here and I will definitely be coming back here for my auto part needs!

Please do NOT answer your phone when you have a line of customers in the store. This is just basic…read morecustomer service.

I ordered an oil pan and gasket for my 2001 Ram 1500 online and Arcade store said they had the…read moreparts on hand. I made the trek from RF Wisconsin to their store just to be disappointed! They had the oil pan, but not the gasket now anybody that works on vehicles know that you can't really do anything without a gasket because stuff will leak everywhere but anyways to make a long story short, they sent me up to Blaine because they said they had three on hand of the gaskets. So another 20 minutes drive time to Blaine. I get up there get the part bring it home open the box and the damn thing is used and abused and broken so all that messing around got me nowhere so I decided to go with O'Reilly auto parts in my town and they gave me brand new parts. My honest opinion of Autozone is that they hire stoners and they are always screwing something up! I would say change the name to AutoStoned!!

Had a check engine light come on with my Ford Edge. Dealer said possible 'catastrophic failure' and…read moreto have car towed in. Stopped in at Autozone and had them read check engine light. Misfires, and tech there said it is most likely just spark plugs. Said that changing them is a nightmare. Left codes on vehicle for dealership to read. NO CHARGE for the help and peace of mind! Polite service with a smile; and not treated like an idiot. KUDOS to the staff!!

I've come in twice now, and I have to say the sense of calm and the customer service is way beyond…read morewhat I've witnessed and received at any other auto store. The store is clean and bright, and the staff has offered their assistance if wanted.

As far as auto parts stores go they seem to be knowledgeable about their products. Prices seem…read morestandard with everyone else. There's a warehouse here in Minneapolis so when they didn't have a part in stock I needed and had to order it, I was able to pick it up the next day from the store.

This place is awesome and I love coming to A-Abco to get tires. Ashley was super helpful finding a…read moresuitable set and James was able to mount them right away. Can't recommend enough.

This place is run by complete idiots. Every time I go in there it's something different. I deliver…read moreparts there and everybody looks like they're being tortured working there. Nobody will help you. Nobody has an answer. They look at you like you're crazy. I feel bad for customers that go there.

Alex was our cashier and was so unbelievably rude and unprofessional. He tried to argue with us…read moreabout the price of something and when he realized we were correct he said "f---ing christ". He was also rude to his coworkers. Horrible attitude would avoid just because of him.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!