Great price and wasn't there for hours waiting!! I'll be back..... the guy at the counter was…read morehelpful as well. went there for a bumper and left with some tires as well

I worked with Bonnie and everything went well buying a car. She paid attention to details, showed…read moreme how everything worked, we went for a test drive, she put the floor mats in the car and put new license plates on herself. I would definitely recommend them and do business with them again.

There are no signs of hours or information at the retail counter. I was there to pick up a prepaid…read moreitem and despite ringing their little bell no one ever came. When I went into service to ask they said they were really busy. After waiting 15 minutes I left. At least a sign saying what was going on would be nice.

Went in on 10/15/25 the attendee said it would take about 2-3 hours to get my cabin filter from…read moreanother store. I said ok I'll come tomorrow. He said someone will call me when it was in. Friday afternoon I called because I hadn't heard from them. Lady answers the phone... sounded like she hated her job. Was very short and rude. Puts me on hold.. comes back on the phone and says that the filter was there. I said " would've been nice if you guys called me." She hangs up the phone without saying anything. I go to pick up the filter. Tells the guy about my phone experience. Doesn't say anything. I said I'll never do business here again. He says "ok"

This AA store is by far my favorite auto parts store in Minnesota. I've been a mechanic for Ngoc…read moreBao Professional Auto Industries for 10+ years and as a woman in the industry, I know the barriers and challenges we face. The customer service specialist (don't know exact title), Eric, was extremely kind and helpful and makes ordering/ finding parts a breeze! There were certain issues I ran into on a couple projects and just talking it through with him was extremely helpful - this guy knows his stuff! He has grade A mechanic's knowledge and was able to identify the problem and solutions I overlooked! All in all very professional service and a plethora of options for any auto project. Thanks y'all!

Wunderbar! Phenomenal! Absolutely friggen fantastic! I am a huge fan of this particular store! I…read moreused to live in this neighborhood a couple years ago, and no matter where I have moved in the Twin Cities area, I continue to come back to this location. Why you may ask? Well let me lay it down from you. First, great selection of auto parts. Two, employees are knowledgeable and very helpful. Three, an employee named Chris (seriously, if you ever end up at this store ask for him, he goes above & beyond). Let me give you an example of Chris' awesomeness. My bumper had become a hazard on 94 around the Snelling area, and it looked like it was going to completely detach and fly away. My left-side bumper was being held up by duck tape until I could get it into the mechanic. Needless to say, I was not going to make it to the mechanic. So what do I do? I went straight to O'Reilly's. I went inside, asked an employee, who happened to be Chris, to come out and help me figure out how to MacGyver the situation. I went in thinking cable ties, but Chris did one even better, we just removed that half of the bumper. Get this, I didn't buy anything from the store, and he still helped me use a wrench to unscrew the bolts holding the bumper in and remove the bumper. Talk about helpful and above & beyond. Thanks Chris at O'Reilly's!

They have horrible customer service. Highly don't recommend you go to this O'Reilly's.read more

Would like to give it 5 stars, too much to say and my mom said if you can't say anything nice then…read moredon't say it! Took over 2 hours to do paperwork so no time spent on going over the car. Asked about 25 model year and was told none until fall and that was not true. Salesman was new to the business, which I can be understanding of, no one stepped forward to assist, waited in the cold for 20 minutes to bring me my car. New dealer ship with growing pains

I purchased a used Chrysler Town and Country from this Ford Dealership. There turned out to be an…read moreelectrical issue with a fog light and I called the rep. He basically called me a liar and said that the problem must have started after we bought it. They wanted me to go to a Chrysler dealership and ask them if they would fix it even though it was a couple of thousand miles over the warranty. He told me they would not fix it. After going over his head, the Sales Manager finally took care of the problem. I will never use them again.

Let's start with this: I have never given a favorable review to B&S. Typically my experiences have…read morebeen unfavorable. Customer service is usually lack luster & lack serviceable. Lol This time, from just pumping gas, has always been friendly. The ladies at the register have consistently been warm & personable. Upon entering the service center, still warm & personable. Plus, the service manager is a WOMAN! WHAAAAAT?! So ot felt "safer," with noone "mansplaining. " Even the man that worked at the service center wasn't doing that, just explaining everything & kind. He even offered a ride back to work, so I didn't need to Uber back. They may become my new "car guy," since I haven't found one yet. The only reason it isn't 5 stars, is because I spent a lot of money. Lol My experience was quite a surprise & I left pleased.

Always quick quality service. Polite, helpful service. Issues explained in detail…read more Appointment made in a timely fashion

Got exactly what I wanted several weeks sooner than the competition, and with better customer…read moreservice as well!

Awesome customer service! Everyone here is great to work with and exceeds expectations. I talked to…read moreRadco at the State Fair but when I called they never got back to me so thank you for always answering the phone. You were well worth the drive from Wisconsin!! Very satisfied with the work!

Clip broke off wiper. When I went to purchase new wiper I was given a clip from the spare/…read moreunwanted items bin! I will be back when I need parts

So, I walked in at about 9:10 am this morning, Wednesday. A man and a woman are working, both on…read morethe phone. I wait for the woman to finish the call. It sounded like someone was ordering a part over the phone. Anyway, I wait for about three minutes for her to finish the call. Once she is finished, I start to tell her that I have a light out on the left side of my car. In the middle of me talking, she answers the phone and tells me to wait. No, I was not going to wait any longer. I got off my ass and actually physically came into the store to be helped. I would think that I would take priority over a phone call order, especially since I had already waited. I just walked out and she continued to take the order on the phone and she called after me, "Sorry". Yeah. Sorry you lost a customer for life.