my 80yr mom went to phone hub for issues with her iPhone Girl works there named Laurel told her she…read moreneeded a new battery so next door is the Battery Source and she took it to Battery Source and told the real BIg guy that works there she needed a new battery he said I need to take it to the back put new one in it and charged her $60. few days later she took it back to Laurel phone hub and Laurel pulled out battery and said "This is NOT a new battery"! she walked my mother over to battery source and told that guy this is not a new battery put her new battery in and she will bring back to me to see if you did. my point is how many other people did he do this to without getting caught?? don't let him take it to the back because you won't get anything new. I just found out about this and im pissed off!

I bought a $10k Evolution 4-seater golf cart from Battery Source of Albany. It's the on road…read moreversion, so no lift-kit, no off-rode wheels. Mine's low profile with the lithium battery and all the bells and whistles. Blue tooth with approx screen size of 8 to 10 inches. Two 5-1/2 inch speakers and lots of cup holders. We bought it to cruise the neighborhood, and it's awesome for that! It worked perfectly for 2 weeks, then we loaded it on the trailer and took it cross town to visit family for the 4th of July. It worked fine at first, then the whole electrical system started turning off when the brake was pressed down. So, we learned to drive with no brakes very well for a couple days. My wife called Battery Source of Albany and they asks us to bring it in. By that afternoon, I was picking up my perfectly working Golf Cart. Awesome customer service and people that stand behind their warranty. If you want a nice, slick lookin' Golf Carts with great customer service then definitely give Battery Source of Albany a try!

My elderly mother needed her dying battery changed and called AAA. The guy came and had a new…read morebattery but refused to change it and told her to go to Battery Source because they could give her a "better deal" and were "family owned" unlike AAA. Not sure what shady business is going on between some AAA employees and Battery Source but this put my mother in danger of breaking down in the middle of the road without a working battery since the Battery Source location was 20 min away from her home. Please report AAA and Battery Source is you need help from AAA and they refuse you a battery and tell you to buy it from Battery Source.

Bailey and crystal worked together on changing out a dead battery on my ford pickup they got it…read morerolling again since they have a battery for everything this should be your first stop !

Russell changed my battery 30 minutes before closing with a very good attitude. He was extremely…read morenice and helpful!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

this is a heartfelt "thank you review" to all the staff at the ne capital circle location!…read more last friday at 8:00am, i tried to use the location closest to my house, but they were short staffed and wouldn't be able to help me for another hour, i couldn't turn my car off..and i needed to be at work asap. i called the ne cap circle location and explained the situation and that i couldn't shut my car off because my battery was just that bad. they told me to come on over and they would get to as soon as i got there. when i got there, they rembered my name and immediately went to work getting me a new battery installed. i was there a total of 15 minutes, with a new battery, paid and out the door. i am usually nervous about car "stuff" but these guys made me feel so welcome, important, and no push to buy more or upgrade the battery i choose. they are top notch, personal, but professional! i will never go anywhere else for batteries and will drive the extra miles to get to them. i want to thank them so much for the service, the honesty, and the super fast way they got me back on the road. i was at work on time! i mean this with all my heart..they are absolutely the best..and i thank them so much. amy mcknight

WORD OF WARNING A year ago I went to Battery Source for a new car battery. less than 3 months…read morelater I was back because it failed. they put in a new (or so I thought) car battery and in less than a year, I was back. The employee didn't even check the battery, he checked my alternator reading and said he was getting a low readout. I said "what does that mean". He says you need a new alternator. I asked him to still check the battery. I could see through the slit in my hood. He didn't. Still claimed my battery was fine. Left and went to an auto repair shop. New alternator $ 944.75. I don't have that kind of money so came home. Talked to a Certified Mechanic, he asked me many questions, based on what my car was and wasn't doing he said it's your battery and where you got it. Go to an Auto Parts Store and buy a "new" battery, they don't sell REFURBISHED batteries. Went to O' Reilly's. They put in a new battery and checked my alternator the reading was perfect 100%. If I would have trusted the Battery Source I would have spent $944.75 for something I didn't need. If you read this review and need a battery, do not go to Battery Source, Go to an Auto Parts store or even Wal mart. Fool me once SHAME ON YOU, fool me twice- shame on me.

We were driving back to Tampa and we noticed we had a bulb out. We stopped at advanced auto parts…read moreto buy a bulb but couldn't figure out how to replace and neither could the guy working, we went to autozone- no luck... and when we went into O'Reilly's not only did we find our guy but he was so kind and patient replacing our bulb. Thank you so much for ensuring the rest of our journey is safe!!! Support this business!!!!

This store is awesome! They are always on top of their game. They are professional and smile and do…read morenot hesitate to help. They changed out my battery on my car in minutes, with a smile. They helped out with my windshield wiper debacle also. My car called for a 20" wiper but actually needed a 19" wiper and they gladly went thru each and every one trying them out until they worked. I cannot say enough for great customer service!!

fast and psinless…read more So I ealk in with a kead acid battery taken from a specialized field battery kit used to power a high end computerized telescope plus accressories like an eyepiece video camera. whole unit to replace would be $120. 16 screws later I had a dead battery in my hands and all the replacements online are from China with low reviews and sketchy suppliers. So, I just take it in on a hope. Guy takes one look, points an assistant to a spot on the shelf and bam, perfect replacement with 12 mo prorated warranty and and two month replacement. After tax, I saved $60 against replacing the entire box. Don't get no better 'en that!

Have them several times, but customer service was not good on today's visit. Technician needs some…read morecustomer service training. Made me feel like I was an inconvenience and dumb. Will pay more somewhere else before I go back.

Avoid at all cost. Sells defective batteries No refund policy. Dishonest receipt. The Brunswick, GA…read morestore sold me a battery that failed to start my motorcycle causing me to have to purchase a different battery from a dealer to get my motorcycle home. I returned the battery to Interstate and asked for a refund on the defective Interstate battery. The store said the battery was good, but they would test it to make sure. Two weeks later, I received a voicemail from the Interstate store saying the battery was indeed bad. Again, I asked for a refund, but they refused and gave me a replacement battery which at that point I didn't need. In addition, on the receipt for the replacement battery, they entered customer "did not like" for the reason instead of defective battery. This store is dishonest, unaccommodating and obviously sells defective batteries. Avoid at all cost.

Placed on hold for 20 minutes. Associate forgot she had placed me on hold. I was calling to receive…read morea quote for a phone screen replacement. I described my issue and was told it would be best if I brought the phone in to determine the quote. I take time out of my day to go to store where I am informed they need information from the box or cell provider to order the correct parts because they do not know what the model the phone is. Why could you not tell me that over the phone? If this how the beginning of a business transaction starts I would hate to see the end result. I wasted an hour of my day for a service I did not receive. Tighten up.