Huge shoutout to Louie G for making my car buying experience so easy! After reaching out about…read moreissues with my 2016 Chevy Equinox, he worked with me and helped me get into a 2024 Buick Encore GX Preferred, even with less-than-perfect credit. What really impressed me was the follow-up care; when I had a small issue, he got me scheduled right away and it was fixed at no cost. Genuine, honest, and truly cares about his customers...highly recommend!

Matt Schauman made the purchase of my 2023 Buick Envision a super enjoyable experience after an…read moreaccident that totaled my previous car! He took great care of me through every step of the process and happily answered all my questions that came up along the way. I very highly recommend him and Garber Buick if you're looking to purchase a new or used vehicle! The customer service was truly unmatched!

Service was polite, professional, and thorough. Without my even asking, one of the gentlemen…read morechecked (and inflated!) my tires, checked my belt, topped off my power steering and wiper fluid, and checked my radiator fluid. Before I drove off, they reminded me that if I just want my fluids or my air checked, I can drive in anytime; they offer those services for no charge. What I really liked was the fact that the two employees spoke to each other respectfully and professionally, confirming information and working as a team, not like a couple of poker buddies who happen to work together, yelling across the room. Like I said, professional. They also took the time to wish me a safe ride home since an ice storm was beginning.

Needed an oil change and was far from home and i only use the Pennzoil franchises, i loyally weird…read morelike that. Guys were good and quick, didn't pressure me to extras that i didn't need. Gave me what i wanted quickly and nicely and even had a $10 discount for new customers...lucky me

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

I would highly recommend this dealership and Brandon Munsey as a sales person if your looking for a…read morenew vehicle!! I was tentatively looking at some Rams online and Brandon from Feeny contacted me right away and was very eager, without being pushy, to make sure he found us exactly what we wanted and nothing more. We went back and forth over text until I could make it in to the dealership. He was quick to respond and answered all my questions. Even though I was also communicating with other dealerships at the same time, Brandon seemed to be the most knowledgeable and attentive to my needs and wants in a new vehicle and also made sure I knew he would get me the best price possible. I set a few a different appointments with dealerships in the area with Feeny being the first one. We met up with Brandon and he was amazing, he was flexible, understanding, super knowledgeable, and made the entire process so easy for us and our family. That day we found a truck that we absolutely loved, with so many more options than we asked for. We had a tricky situation with our trade in but Brandon made it go as seamlessly as possible and it was a great experience. I don't enjoy the car buying process at all, I have done it many times but I have to say this was the easiest and most pleasurable experience I've ever had. I'm so so happy with my new truck!!

Would not recommend. They add substantial cost on top of part costs. Poor communication with…read morecustomer.

Over priced. Combative owner/mechanic. They fixed a few problems my car had but charged me $400 to…read more"clean" rotors when I've had rotors replaced at the same price at other shops. I also authorized the price at 11 am then called - the mechanic/owner said let me see how much I can get done by 5pm. Somehow magically got everything fixed. Meanwhile I have a mechanic in holland who will LITERALLY let me drive my car until everything is fixed. It's nonsense. They fix stuff and d and j but they do rip you off. I say 1.5/5 or 2/10. Can't stand shifty mechanics

I want to give a great review on this smaller automotive shop. I've taken my car there a couple of…read moretimes. The guys that work there are professional, knowledgeable, and keep in contact with you while repairs are being done. Always willing to go the extra mile which says a lot about this business. Located just outside of Midland out M20. Cody, Dan and all the other guys have my business for life. Thanks guys

They have the sweetest and most thoughtful crew I've met. Had broken suspension coils and an urgent…read moretimeframe. Carlton got right on it, and happily, too. Every member here is kind and considerate. You can trust this place 110%, very grateful.

Highly reccommend their services! Between Sales and Service, they really take care of you!read more

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

the kid is running the show now, thought I would give him a try…read more had a winter tire to be put on a rim and said nope cant do it you have to make an appt and there is a three day wait, I already miss Ron, so now I know skip this place. thanks

Thanks RUST BUSTERS for the excellent customer service! Got my truck done same day and my truck…read morelooks like new! Very professional and reasonable rate. Thanks for the great service