My daughter and I have been taking our minivans there for about 2.5 yrs. Have taken them there for…read moreAmsoil oil changes, as well as repairs. I have ABSOLUTE trust in them ., never feel that they are being dishonest.

First, I made an appointment to have my car looked at, I then called a tow truck to get it there…read more3weeks later, because that was the soonest they had. The car arrived the evening before the appointment was scheduled for with our information. My husband called the afternoon of our appointment to get a progress report,and was told they would "try" to get to it the next day. Because we didn't call them again to remind these people of the appointment they should have had in there books! Second, the total cost that was given to us for the estimate was MUCH higher than any other mechanics. I called to let them know that we would be sending a tow truck to pickup the car and was told I owed $75 for the diagnosis. This is after being spoken to very rudely by the secretary. I started to ask the man if he had informed my husband of this bill when they spoke (just so I would know if I had to tell him) and this man went crazy! He would not let me speak, he yelled "do you work for nothing?" He was incredibly disrespectful and rude to me. Even when I was finally able to make this person understand my simple question, he continued to be rude. When I told him how rude he was being, not to mention the secretary, he just announced that there were other customers that she needed to talk to. Let me assure you, Sir...no I do not work for nothing, but I do work in customer service, and if I ever had even a fraction of the attitude I've gotten from your business, I'd be terminated, and rightfully so!

Always busts his butt to fix my car. And its needed quite a few things since hitting 200k miles…read more Other poster saying hes openly racist is just looking for a way to be rude to a small business owner. Personal views and business practices are two different things.

From the owner: Transmissions is our our strong point by offering a quality rebuild at an a fordable price to our…read morecustomers.

DO NOT i repeat DO NOT do business with this company. They have had our vehicle for OVER a month…read moreand have not answered one of our calls or responded. For a small business that relies on word of month I am really shocked at how they treat there customers. We have yet to hear from them.

Driving thru Midland on my way to Crystal Mountain my 2012 Silverado decided to quit on me,…read morethrottle issue which reduced the power of the engine. Being 2 hrs either to my home south or to Crystal Mountain, I quickly searched for auto mechanic to stop by. Thanks to Siri directed me to Jays Auto Repair shop, and slowly I arrived 5 minutes before they closed. No hesitation from the employees, they took the scanner to check the codes and the problem was quickly diagnosed. They stayed open until they fixed my truck, even though they were about to leave for the day. Greta service and great people, from the owner Jay and his wife, to all the employees working there. Thank you for saving my day. You guys are amazing and god bless you all.

Bring your car to Jay! You are in good hands. Friendly, knowledgeable and excellent customer…read moreservice with every visit. There isn't another place I would take my car.

So after having my car for 3 weeks,supposedly waiting on a part that he told me yesterday the car…read moredoesn't need,he put my stock alt back on & decided that the big ass 0 gauge wire that goes on the power pole from the battery didn't need to be hooked back up & left it loose to flop anywhere it wanted to & now my check engine light is on.I tried to call but apparently answering phones isn't a priority.He's definitely changed since he moved to his new location.This was a bad experience all the way around & Mikes After Hours will not be working on any of my vehicles ever again. He also quoted me a price then charged me more the next day when I went to pick up my vehicle. Had to pay extra because his wife can't relay simply messages. All around terrible experience. He also erases bad reviews whenever he can to get better ratings.

From the owner: I am a local small business owner. I am here for all your automotive needs from: fair estimates,…read morelarge to small services, and transmissions. I also specialize in used car and rebuilt transmissions sales. I look forward to keeping you safe on the roads.

I have chosen to give the care of my vehicle to Auto Technicians after hearing a lot of word of…read moremouth positive reviews of the company. My truck, a 2000 Mercury Mountaineer, has a fairly high number of miles yet it continues to run incredibly smooth thanks to the Bob and the guys at Auto Technicians. My first experience with them was a generic overhaul of my truck, providing them with a great test to verify their honesty and their integrity. I brought it in, asked them to go over everything and let me know what all I needed to do to allow me a couple more years of service out of it. I expected to hear back an impossibly high number given the age and mileage. I also knew of a couple of problems the vehicle was having, but withheld the information in the hopes they would find it. They did so, but the actual cause of the trouble was not what I thought it was so they actually saved me quite a bit of money in repairing that. They also found several items that were also in need of repair, some more important and some less. They quoted me a price that was extremely reasonable for the repair work done. A day or so into the repair, they found something wrong with the vehicle that they had missed but it was something that I brought up to them originally. They apologized for missing it and made it right for me by only charging me for the parts, not the labor on that particular repair. I didn't request it at all, as I didn't really feel like it was a failure on their part since they did find it eventually even though it wasn't part of the estimated price. They simply wanted to make it right for me. To me, that speaks volumes to their integrity and honesty. Once the repair was finished, I came in under the new estimated cost with the added repair as they were able to find a couple savings on parts. A+ as far as I am concerned. My second repair done by them was very recently my Coolant refused to stay within my vehicle and as they found out my radiator had come apart, as is apparently quite common with Mountaineers. They provided me an estimate that seemed fair, others I know that have had replacements had paid 500+ for theirs. They performed the work in a day and I had it back the morning after. It was an exceptional job as had been done previously and my car is back to running like a champ. I would recommend Auto Technicians, they are honest, quiet reasonable turnaround times for as popular as they are, and are very easy to work with.

I've been taking my cars to Auto Tech for 15 years. Bob and the guys are extremely knowledgeable…read moreand take great care of my cars. Everyone is extremely friendly and honest, and never push any unnecessary repairs. Highly recommend!

The owner Jeff and his amazing staff: Jeremy, Darrel, Matt, & John at Jeff's Auto Doc are the best…read moremechanic's in the Tri-Cities! They are so accommodating, professional, quick, accurate, honest, and reasonably priced...if anything they are the cheapest around! They not only fix my vehicle, which in itself can be hard-because finding a mechanic that can actually diagnose & fix a Jeep is hard without having to go to a dealership! They fix my kid's vehicles-I wouldn't trust anyone else! Head to toe diagnostics with blunt and honest priorities and prices! They are a busy small shop with huge quality work! If you want your vehicle in top running condition & well maintained...they are the only place I would ever go!!!

Left vehicle at Jeff's Auto Doc on a Monday for a check engine code and to assess muffler. Two…read morecalls later and no response from Jeff's on Thursday afternoon, aggrevation was setting in. As of Late Thursday and and no inspection or estimate had been performed. Lack of communication and customer service prompted going to another repair shop, who looked at the car the same day.