Paul took care of my 2022 Kia Soul. Really knowledgeable guy who addressed my concerns about my…read morevehicle and future maintenance. Very reasonable pricing compared to the other quotes I received.

The service was excellent. The ppl are super nice. Did a great job. I would and have recommended…read morethem

Hats off!!! I was needing to sell my car and had reached out to several other establishments and…read morechose to go with you all; and I am so glad that I did! The entire process was seamless. I was greeted with a friendly smile and a kind question... what can I help you with from Sandra at the counter in the Business Department. I was then connected with Brandon, one of your Business Representatives. He already had my file ready and knew exactly what he needed to do next to get me taken care of quickly; in which he did! He was very customer focused; very kind; very good listener and answered every one of my questions. He was very detailed as he was taking me through the forms to sign. He confirmed that I made the right decision coming there and he really made me feel like a part of the Carmax family; even though, that was my first time ever visiting this location. The entire process was very smooth and very quick; which made my experience at this location, a very awesome one!!! I would definitely recommend family and friends to this Carmax location on Anderson Boulevard, Ft. Worth for any of their car needs!

We were trying to purchase a car for my sister-in-law and identified one at the Carmax located in…read moreFort Worth. I made an online reservation to view the car. Unfortunately Carmax cancelled the reservation three times. Each time I had to call to have the reservation reinstated. Today, my sister-in-law drive from OKC to Fort Worth to see the car. I drove from Sugar Land Texas. Before Arriving at Carmax, I telephoned to advise I would be paying cash by wire transfer from my bank. After arriving at Carmax at 11:30 am today, my sister-in-law did a test drive and was ready to conclude the purchase. After a one hour wait, we were advised Carmax would not release the car if we paid my wire transfer. At 2:00 pm I arranged for my bank in Houston to issue a cashier's check at their Fort Worth branch. We were advised the local branch would be closing at 3:00 pm today. We returned to Carmax at 2:30 pm and handed them the cashier's check. They spent the next 20 minutes trying validate the check drawn on Merrill Lynch! Finally at 3:51 pm we were allowed to take delivery of the car. Only a 4 hour wait. This was my third purchase from Carmax and unfortunately my last.

The best dealership in Texas!! Great staff all around with very clean and fair priced vehicles…read more Down to earth salesmen who have a passion of getting people into the perfect vehicle for them! Won't be buying a car anywhere else

If I could give ZERO stars I would. We bought a used truck from them and the following weekend the…read moremaster cylinder went out and left my husband and kids stranded 2 hours away from home. We called "Sam" who encouraged us to call him if we had any issues and he was "not available" all day, also "no manager" available. All I wanted them to do was the right thing. BE AWARE they DO NOT inspected their used inventory at all! Did not clean the car when we bought it even though we waiting an hour for them to do so, and left us with 30 miles in the gas tank. Also, pretty sure THEY STOLE MY IDENTITY! They gave me some bullshit story about my husband and my IDs not pulling, but a few minutes later came back saying "he put in a call with a friend at homeland security". Needless to say, my husband and I feel like a couple of chimps and we should've known better. Hopefully this review will prevent more people from getting screwed over.

his company does business with a guy I bought a vehicle from two years ago. I paid the car off and…read moreI never got the title. This guy and the other guy shut their business down and relocated. I also took the guy to small claims court he never showed up, the guys would take your money and run off. I wouldn't recommend doing business with them.

From the owner: Through our partnerships with multiple lenders, we’re able to help anybody in Fort Worth, TX get…read morefinanced! Good Credit, Bad Credit, First Time Buyer? Our lenders work with all types of scores and situations.

My brother purchased a used car here and was treated very well. Reviews here seem inconsistent with…read morethe way he has been treated so I thought I'd leave a good review! He purchased a used Lexus & it has been reliable. Easy to buy there & they offer low cost in house maintenance repairs which was helpful. They are friendly and always seem eager to help. If I ever need a reliable car I would buy from them.

Great place to buy a vehicle. Everyone is very nice and attentive. If you have any issues they…read moreassist you with repairs. Highly recommend!!!

We live just up the street from here and drive by everyday in awe of how often they turn their…read moreinventory. I especially was eyeing a few Jeep Wranglers they had on the lot, but sadly had to give that up. I went in on a Saturday afternoon around 3:15pm - walked out by 4pm with a newish car for my niece. Oscar Ortiz took great care and was very nice and friendly throughout the process. I must say, it was the fastest I've ever bought a car in my life and the day I made my purchase was 10 days before my 54th birthday. I will definitely be visiting their lot and website when I am in the market again for another car. I highly recommend you try them out.

First of all, if you gave a one star review because your car broke down, that's on you for being…read moreuneducated. They arent a place with a service department. When you buy a used car you are taking a chance. You need to thoroughly inspect the vehicle all the way around, look under the hood for certain things, look at the tires, look at the carfax. Test drive it and check everything possible about the vehicle. Do research BEFORE you go about that make and model and what the tendencies are for things breaking. If you are educated about what to look for when buying a used car that's half the battle. Carlos, my salesman, was transparent and upfront about everything I asked and I had a good experience.

Big thanks to Cal for helping us on Saturday! Whole process was quick and easy !! No games,…read morestraight shooter! New to area so this was our first time to Moritz! Will be back for sure. Easiest car purchase I've ever done! Thanks Cal

Hello I just wanted to Thank Moritz and particularly Greg Dowler for going above and beyond in…read morehelping me find a great running car within the price range that I could afford. I asked and you came through the same day. Great service!!!

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

Sold my 2017 Tesla Model S 100D to Texas Cars Direct on 7/25/26: $16,900 total, $10,852.93 of that…read moreowed to me as equity. They took possession the same day. What followed was 33 days of "we can't pay you until the title arrives" -- even though my lender confirmed in writing on 7/30 that the loan was paid in full. I'm an Army veteran and I handled this the right way: calls, patience, follow-ups, numerous conversations with their manager Mike. The day I said I'd had enough, his position was still that I could go to the DMV myself or wait another three weeks. Dismissive from start to finish. On 8/27 I showed up in person with the lender's paid-in-full letter. Only then did they hand over my check -- dated 7/27, two days after the sale. It existed nearly the whole time they were telling me they couldn't pay. The car had already been resold. (Keep-or-cut sentence:) Nothing in the bill of sale I signed conditions payment on the title. If you sell them your car, demand a payment date in writing. Every date above is documented.