We had our 2020 Kia Soul detailed for the first time with Magic Motorz. We inquired for a quote…read morethrough Yelp and they responded promptly with their pricing and availability. We opted for the valet service which was very convenient. They sent a text to let us know when they were on their way and how long it would take them to arrive. Did the same upon return. It felt a little funny letting a stranger drive off with our only vehicle, but they returned it in ship shape. It smells like a new car and it is spotless. It feels good to support a local women-run business. Natalie is fantastic (didn't meet her daughter, I'm sure she's fabulous). We'll return to Magic Motorz for the magic touch!

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

I spoke to Chris on the phone about mobile detailing and put in my order online for $179 basic…read morecleaning interior detailing and not to worry about the stains and just do the basic. When he showed up for the appointment, he was trying to talk me into the up charge before he even looked at the interior of my car. He backed off when I told him I only want the basic $179 detail and said he would do the 90 minute $179 interior detail. About 45 minutes into detailing my car, he texted me that he was going to charge me for $215 to clean and $65 additional charge for a total of $295 for stain issues and excessive debris. I don't know where he pulled those numbers out of (which is more than what an exterior and interior detailing is on his site and I wasn't even having my exterior or trunk cleaned) and the numbers don't even total to $295. When I saw his text message, I told him to stop cleaning and that I didn't agree to that and I only wanted the $179 basic cleaning. He said he didn't know how to do that. He then finally said he would only charge me $179, but then sent me a link to pay $215 (including my $50 deposit). I paid and he refunded me $36 about 15 minutes later of his own volition. He is a total scam artist. He is not using professional/commercial grade tools. He is not a professional whatsoever. He lost his phone in my car. He came an hour late to the appointment. You can do a better job using the free vacuum and spray at a car wash.

Excellent work, spotless!! Someone threw up in my car and I could not get the smell out but Top…read morePriority was able to! They were fast and efficient. Highly recommend their services.

Poor customer support, car wash machine will damage your car and the owner won't even care about…read moretalking to you.

Run away! Took our car here for a wash close to closing…read moretime. The next day, I noticed a plastic access door on my rear bumper was gone. Called multiple times and left messages - they never called back. Lame. Could not get back there for a few days as I had to go out of town. By the time I got back, I chalked it up to experience and will never, ever, ever, ever go there again. Ignore the great reviews - look at the folks who had wiper arms ripped off.

They did a FANTASTIC job on my Volvo S60. My rear passenger door was hit by an SUV and another…read moreauto body shop said that I needed to replace the whole door. Even though my insurance company was paying, I went looking for another estimate. So, so happy that I found Vico's. For 1/4 of the price, they have my door looking brand new! Although I hope I won't be needing them anytime soon ;), I will never go anywhere else.

Extremely kind, communicative, and fast. They made the experience very easy to work with my…read moreinsurance carrier. I would definitely use them again. I really appreciated how helpful the office was with organizing everything and they were effective at communicating over phone and email.

It's been about 12-13 years I've been going to Nick. He is the most honest and genuine guy you can…read morefind in this business. I've had every issue under the sun (my car is from 2012) and while thankfully none have been major (several thousand) he's always willing to help as if I was a personal friend. Every guy knows that when you have a great barber or mechanic, you travel to go to them because you don't trust anyone else. Nick is that guy. So many people getting ripped off by the commercial shops when you could come here and save money and support a local business.

Kiley performed various tasks on my car. He was very honest and did quality work. He provided…read moresuggestions for what the car needs and offered reasonable prices.

I found Jim's on Yelp. I purchased a 2016 Chevy Trax from a friend who did her make-up in the car…read morein the mornings. There was foundation everywhere when I bought it. I contacted Jim's for a full exterior and interior detail. The car looks brand new. Showroom floor level of clean. They even removed the stickers she had on the back windshield. Also, judging from the research I did online, Jim's was the cheapest in the area (I didn't look into mobile detailing). The total bill for the full exterior and interior detail was $255.48 (after taxes). In my humble opinion, it was well worth it. I just fell in love with my car. I HIGHLY recommend Jim's for your car detail needs.

Did a great job on Hand-washing the car and detailing on a friends car. Would definitely recommend…read morethis local store in Devon / Wayne. Instead of the Machine wash stores, I definitely go to this place which is almost the same cost as the machine washes. Tip - Please call in advance to make your appointment

From the owner to staff the customer service, care and attention to detail was fantastic. I am…read moretotally satisfied with the results. The value for the cost was worth it. I live in VA and I will return here for touch ups.

Brian and his crew took my filthy work van, which hadn't been detailed since the day I bought it,…read more and made it look new again. They do a thorough job for fair price. Highly recommend them for all your detailing needs.

he shop itself is clean, organized, and well-equipped for working on European vehicles. The owner?…read moreNick, is approachable and seems knowledgeable about cars, which was reassuring. The staff here is friendly and professional, and they take their time explaining the work that needs to be done. However, there were a few points in the process where communication could have been clearer. Services Requested & Execution I brought my car in for a few services, including a diagnostic check for the fuel system, an alignment, and a routine oil change. The diagnostic check was handled fairly well, but there was a slight delay in getting the full results. I was informed of the issues, but I had to follow up a couple of times to get a complete breakdown. While everything was eventually explained, a more proactive approach would have been appreciated. For the suspension and alignment, they did a good job addressing my concerns. The car handled noticeably better after the work was completed. They were able to tighten up the steering, but I did feel like the service could have gone a step further in terms of customizing the alignment for my driving style. It felt like a more generic approach. The oil change and fluid check went smoothly, and they did a good job of ensuring everything was topped off and in order. However, I did notice a slight upcharge on the parts they used compared to what I had seen elsewhere. While it wasn't outrageous, it did make me question the overall pricing structure a little. The Road Test: Good, But Not Exceptional After picking up the car, the throttle response was improved, and the suspension felt more stable. The car was handling better overall, and the ride was smoother. But, as with the service itself, the improvements were good but not exceptional. It didn't feel like a massive transformation, but the car was certainly in better shape than when it arrived. Final Verdict: Solid Service with Some Room for Improvement German Auto Specialists offers reliable and quality work on European vehicles, and I can see why they have a strong reputation in the area. Nick and his team are professional and knowledgeable, but there were a few moments that felt a little rushed or lacking in communication. While I appreciate the quality of the work performed, I would have preferred more transparency regarding pricing and the exact details of the services performed. Four stars. A solid choice for BMW owners, but a bit more transparency and customer service would make it a top-tier experience.

I have to be honest I was not super happy with my service here. I was trying to track down oil…read moreburning on my Audi. First step was to replace the PCV. They charged me a massive amount for the PCV part itself and listed an oem part number. However, when I took the car to a second shop they noted that German Auto Specialists had used a Uro PCV. Uro is known to be hit and miss and is not OEM quality, and also costs a QUARTER of the price of OEM. Why wouldn't you just use the part you charged me for especially since I was trying to figure out if I needed super expensive engine work like piston rings or valve stems?

Staff very friendly but the equipment inside the wash is a hot mess. The rince cycle has not worked…read morefor months. I honestly can remember when everything all worked at the same time. Another car wash is the process of being built across the street let's see if Lov can get their act together before it opens. If not I'll be taking my two monthly passes over there. Just a suggestion 1) spend money to repair equipment. 2) hire a top knoch mechanic that can actually have a impact. It's your business fix or don't fix it, remember Spark car wash will be opening soon. Do the right thing for your customers. Pgeb

Amazing service!! As a driver of a Ford F-450 that is @ 7' @ height... It's always difficult to…read morefind a car/TRUCK wash, but this place was sufficient & met the height criteria by 2"!! NOTE: Remove your trailer hitch/Ball Mount prior to entering the wash...STAY CLEAN!