Wow! I'm impressed! I was a claims adjuster for over 15 years in property and casualty, so I know a…read morething or two about the claims process. I called 5 shops before calling Georges. They each didn't want my business because they either charged for the estimate, or wouldn't work with the adverse insurance carrier (AIG). We were hit by a semi and required some repairs. When I first called George's, they were fast, friendly and helpful. They assured that they would take care of all the insurance supplements and needs. But in the back of my mind, I know how this works and figured I would have to get involved. Not only did I never have to get involved, but they processed two large supplements and communicated with Enterprise, plus updated me on the progress. The vehicle looks great! If I ever have a body shop need again, I guarantee you that I'm taking it to Georges, no questions asked. Fast, Friendly, Intentional, Responsible, Fair. Everything you would hope for. Don't be on the fence, take it to George's!

So, I had my first accident on the highway. Not my fault that the crappy Toyota Corolla decided to…read morehave a stump and not lock their trunk. But I hit it straight on. I contacted insurance and instead of using my normal guy which was the dealership, insurance made me go to George's Paint & Body. OVERALL solid place. They fixed the issue. HOWEVER. I needed the undercarriage shield, and I had to remind them to include it. At the tune of 1.1k, they found the part. I get a call to come get my car, and I'm glad I did a once over, because they FORGOT to put it on. I was livid, they had the car for over 2 weeks. It took them 10 minutes to put it on. Really? Second. Because it was an axle issue, they had to do an alignment. That was the SHITTIEST alignment I've ever had. My steering wheel was legit cock-eyed. I actually took it to my normal mechanic, who showed me on the dyna HOW BAD IT WAS. To this day, it still sit slightly at the 1 position, which is still much better than the previous 9. But. Overall, I'd be pissed more if insurance hadn't paid for it. Swell enough place, but unless you HAVE a guy and stick with said person, they are a little too big for the britches and kind of forget about the little guys.

Great body shop. Unfortunately I have been a repeat customer for over 20 years (). I trust their…read morework. Not necessarily the fastest in town but when they finish with repair work, it is a quality job. A++++

I don't give 5 stars very often, but I felt this was warranted. My daughter got into a minor…read morefender bender, which caused more damage to her car than the other. She went to several places that told her she would have to replace her bumper or at least the plastic covering along with replacing the head light and minor body work. Several estimates were well over $1400. Since this is her last year in college and we wanted to squeeze the use of the car for at least another year without putting a lot of money into a car that isn't worth the expense, we chose this place for a little more than 1/3 the cost. Not only did James repair the bumper, he actually made it look better than before- my daughter was blown away at the results! She felt he treated her with respect and was very fair in his pricing for the services received. A+ to James and Jack Winslow body shop!

Please stay away from this business if you value your money or your vehicle…read more I took my daughter's Toyota RAV4 in for a front bumper repair and was quoted $900. Unfortunately, the experience was disappointing from start to finish. My daughter attends college in the area, so I had to rely on her assessment at pickup -- which is understandably different from mine. Here's what we encountered: 1. It took weeks just to receive a quote. 2. When she picked up the vehicle, panels and flares were still loose. 3. She had to wait an additional three hours for them to correct the issue. 4. The pre-collision warning was still active -- something they apparently did not check or notice while moving the car around their shop. 5. We were told the sensor needed to be replaced at a cost of $500. When she came home this weekend, I had the vehicle reassessed elsewhere. The issue? The sensor simply needed to be reprogrammed -- total cost: $150. Very disappointing experience overall. Consider this a lesson learned on our end, but I feel others should be aware before trusting them with their vehicle.

DON'T BELIEVE THE REVIEWS!!! Terrible experience from start to finish, and they will lie to you…read morejust to get your car in (especially if you are a woman or college student) I took my car in to get the front bumper and coolant container replaced after a minor car crash. After talking to multiple auto shops, John quoted us $2800 and said it would only take 1 week to repair. After giving them my car, they kept giving excuses for why it wasn't ready. First, the part hadn't come in; then they said there were no available refurbished parts (which showed they hadn't ordered the parts yet). Every time I called, they said the car should be ready in 2-3 days. Eventually, after 3 weeks, my mother called, and from then on, the receptionist kept lying, saying it would be 2-3 days and that they were just waiting on parts. My mom continued to check in every 2-3 days as they said, and eventually the reason turned into someone just quitting, and they are behind on labor. This makes sense considering my mother heard John Ed yelling at the receptionist (his daughter), calling both her and his workers dumba**es one time when the daughter "accidentally" forgot to put her on hold to ask John Ed about an update on my car. It took 6 WEEKS for me to get my car, leaving me stranded here for Thanksgiving. Also, when I got my car, the price jumped to $3200 for "other work that needed to be done," even though they did not consult either my mom or me about the additional work. They said that "John Ed gets into a groove, which means he can sometimes forget to update the customer". I was willing to forgive and forget until I found out recently, when I went to get an inspection, that my coolant had water and that my entire coolant tank needed to be drained and refilled. John Ed was the last person to put coolant in my car, which means they put water in it to make it last longer.

Fantastic place that treats people wonderfully and their cars like their own! I have used them…read moretwice am always so pleased! Highly recommend them!

I could not believe what an easy, professional, kind experience I had with this repair shop. First…read morethey did their job and called to set up an appointment after insurance referred me (seems small but so few people do their jobs). Second the waiting room is lovely with free drinks, coffee, snacks and politic free TV. They both called and texted me daily to keep me updated. The repair was done beautifully! Finally I got my car back (cleaned!!) a day early. I have had many bad auto repair experiences over the years and I'm so glad I've finally found a great body shop!!

Lapps Paint & Body gets an A++++ rating from me. You can't beat his customer service, quality of…read morework, and turn-around time. This business is a rare find. He did what he said he would, did it well, and within the time frame he promised. I dropped it off on Monday for a hood repaint, clear coat redo, and a dent repair. It was done by Friday morning. I can't say enough positive things about this experience! My truck looks amazing!

Their quotes are fair and their work is fantastic which is why they book out a month. They charged…read moreme half of what their quote was. I appreciate their work and trust their advice. I won't go anywhere else.

I had them weld on a new catalytic converter and they charged me 350.00 for weld that looks like a…read morekindergartner welded it up..

I don't usually leave reviews like this, but this one is deserved…read more I brought my 2014 Volvo XC60 3.2 in and was charged $900.44 in parts for replacing four oxygen sensors (2 upstream, 2 downstream). I was told--after the fact--that the shop installed Denso sensors with a 1-year warranty. Here's the issue: * Denso sensors typically run about $100-$170 each * A full set of four should be roughly $450-$550 total * I was charged $900+, which is Volvo OEM pricing * Volvo OEM sensors typically come with a longer warranty (often 2 years) * Yet I received aftermarket parts and only a 1-year warranty So let's call this what it is: OEM pricing Aftermarket parts Shorter warranty That's not a small markup--that's a massive discrepancy. To make matters worse, none of this was clearly explained up front. There was no transparency about: * The actual brand being installed * The price difference between OEM vs aftermarket * Or why the pricing reflects something completely different than what was used At best, this is poor communication and inflated pricing. At worst, it feels like being charged for something I didn't receive. For anyone considering this shop: Ask for exact part numbers before work is done Look up pricing yourself (takes 2 minutes) Get the brand and warranty in writing Don't assume you're getting OEM just because you're paying OEM prices Because if you don't, you may end up in the same situation--paying nearly double for parts that aren't what you think they are. I have no issue paying for quality work. I do have an issue paying premium pricing for mid-tier parts with a reduced warranty. This should have been straightforward. It wasn't. Proceed carefully.

Our family selected Dent Magic for major damage inflicted to one of our vehicles during the March…read more2025 hail storms in BCS. From the initial phone call to picking up the vehicle when the repairs were completed - we were 100% satisfied! Their level of professionalism, friendly customer service, and outstanding quality of work are second to none. A big shout out and thank you to Anne who dealt directly with our insurance company and got quick, positive results! Dent Magic is an excellent company, and I highly recommend it to any one needing dent repair for their vehicle.

I have not seen my car for three weeks. I was told two weeks. Today the phone call was to inform me…read morethat it would be an additional week. They needed more money to fix it than originally requested and their customer service is a joke. Take your car to a different place. Get everything in writing. Know that you could be better service and experience from someone else. There are too many body shops for them to have this poor of service. Do not make the mistake that I did.

Fixed the problem quickly and without any extra stuff. AC blasts cold air like the Artic. Great…read morejob, very pleased!!

Incredible communication, solved issues I didn't know I was having in addition to the reason I…read moredropped it off, quick turnaround and reasonable price. JP made multiple calls to make sure that I got a warranty on a recently replaced but faulty alternator. No doubt will go again.