I thought that a deal to purchase a car was d one. Left the office on a Friday expecting to…read morecomplete purchase on. Monday. My credit had been checked and the car was to be picked up Saturday from Pa. Imagine my surprise as I was on a call transferring the insurance and preparing to pick up my car. When the incoming call from Enterprise was to notify me the car was sold. I had been instructed to transfer insurance and again my credit had been checked. Multiple checks decrease your rating and should not be done unless there is a deal. I am done and would not recommend this company.

Contacted Enterprise Car Sales and spoke to Mo about a Chrysler Pacifica I saw on-line. I didn't…read morerealize it was at their Philly location. He told me he could have it in Pennsauken that night to test drive. Test drove it that night. Mo was very easy to deal with even tho it was getting late and past their closing time. Didn't feel rushed or pressured at all. Very personable as he and my husband are both Air Force Vets. Thanks Mo!

The warranty, customer service, returns, refunds horrible. I've been in business and in customer…read moreservice this is not how to keep customers

I recently got a a great 2003 ford explore from here and was helped by the most amazing gracious…read moresales person I have ever dealt with her name is Melissa not only did she help me pick out the car she also help me figure out all the gizmos and gadgets with in the vehicle, took it for a test drive and explained every little thing by far she is the greatest sales person I have met. If your look to buy a car truck so on and so forth and you end up at at this place ask for Melissa she will definitely point you in the right direction!!!! No matter what type of vehicle you my be looking for.

I have been a Jeep enthusiast my entire driving career. I saw a Subaru Forester Wilderness edition…read moreand fell in love with it. I drove it and loved it. I traded in my Jeep for the Subaru lifestyle. What I didn't realize was that for the amount of money I was spending - I would still have to purchases a "MySubaru" subscription to pay a monthly fee to get what are standard features on other vehicles such as remote start. I didn't mind it in the summer and fall, but now I have to go outside every morning to start my car in the cold temps. I know it's simple, install one or pay the monthly. I get it, but it's a feature I didn't think to inquire about while purchasing and didn't realize it until after I got home and was trying to use the "MySubaru" application. I'm sorry, I feel it's a ballsy move to not have it come standard and then ask your customer who paid a lot for your vehicle and brand to pay even more for a convenience. It's one thing if it just wasn't offered and I had to do it aftermarket but they basically told me, we can do it - you just have to pay. I'm going back to Jeeps after I pay off some of the loan and have it in better financial standing to trade in. To be honest, the hassle of trying to set up "MySubaru" with their rude customer service should have been a warning light. Thanks for buying our brand in this economy and while you have many choices, let's be dicks about setting up your account and then ask you for more money. Never again Subaru, regardless of the vehicle, reputation, value and reliability - you lost me at walk outside and freeze your ass off to start your car or pay us $15 a month.

Subaru of America acts nice on customer service but their claims office is HORRIBLE. They do not…read moretake care of subaru customers. I had my Subaru car diagnosed by the local (Louisiana) certified Subaru Dealership Technician who couldn't duplicate the issue but recommended replacing the spark plugs to fix the issue. 1.5 months later while in Florida on a business trip the same issue happened. I took it to the Subaru dealership there and the technician ran a diagnostic again and found the problem and replaced the fuel injector, GREAT!... but due to limited time for the business trip he had not gotten the parts or replaced the intake manifold. But the tech did note in the bill that it needed to be replaced and I should seek SOA assistance for the simple completion of work. I reached out to SOA and they "claimed" they'd get back to me in 2 business days, but never did. Many phone calls later (4 business days) I was asked to upload the receipts showing the diagnostics and notes to an email which I did. On the business day 5 for the first time I was contacted by the claim manager... who stated I need to get a diagnostic by a certified subaru technician before they would even review my options. (so I guess paying 2 different dealerships for diagnostics already provided and having the specific problem identified in the bill isn't enough for the claim manager?). The next day, I replied back stating I already had provided receipts from certified subaru technicians showing diagnostic complete and didn't want to pay for a third one for a known problem... and have been ignored for the past 6 business days by the claims office. ZERO phone calls ever, 1 email to say I need to get another diagnostic done. That's an embarrassing level of care. I also requested to speak to a supervisor but was told I needed to wait 2 more days for that. What a rip off. Subaru used to be a reliable company but seems they can't even put the effort in to call their customers 1 time over the 12 business days (3 weeks) I've been asking for simple assistance with an issue already identified by a subaru technician.

I bought a car in cash from Japstar Imports and I couldn't get the car titled. I gave the paperwork…read moreback to them because they promised they could title it for me. What a mistake. That was over 8 months ago. I was ridiculed and abused for checking in, eventually ignored outright. Now I am stuck with a car with no paperwork. Beware of this scam artist. YOU WILL be taken advantage of if you go into this deal expecting more than what you see in front of you. There is no guarantee to get a title, no guarantee of refund, and if you hit any snag, you're fucked. Alex pays you no mind after he already has your cash. Alex WILL lie to you about the title process in order to get your money which you will never see again if handed over. Before you consider giving any money to this business, you will at least need to first get a lawyer to write up a bind-able and enforceable contract, and have it SIGNED by both parties.

My husband and I were looking to purchase a kei van for our business. We were skeptical purchasing…read morea van that we never saw in person or test drove. We were even MORE skeptical giving someone a deposit on said van and then trusting it would be delivered to us. I'm so happy to report that all of our fears were completely unfounded. We reached out to Alex who responded promptly (anything within 24 hours is what I'd consider business etiquette and he beat that by FAR). He answered all of our (many) questions. Since we're 5 hours from their location in NJ, Alex did a video chat with us so he could walk us around the vehicle and show us all of the features. He took time to talk with us about the van - parts, maintenance, etc (we know practically nothing about these cars). He also had 2 of the best-looking assistants I've ever seen in my life (his pups-- I'm a dog-first kind of person and if you're good to your dogs, you're good people to me). He even got in and drove it around a bit so we could see that it was driving and not making any crazy noises. All of that is what I'd consider over and above. But wait, there's more... Alex offered to deliver the van to us-- 5 hours away-- himself. He did as promised and delivered it to us within 3 days of that walk-around! Not only did he deliver it-- but he trailered it to our business which is in the city and not the easiest to navigate with a trailer (so he has some A-1 driving skills too). We were more than satisfied with the whole process and the price we paid, including the delivery cost. Overall, Alex made the buying process super easy and put our concerns to rest. We'll likely be buying at least one more of these little beauties and will only consider buying from Alex. He not only has some very nice vehicles and very adorable helpers, but I'm very big on giving business to people who do things the right way. TL:DR -- Alex is absolutely fantastic, knows his stuff, and cares about the customer experience. Don't hesitate to do business with him. I'm definitely impressed with him.

Thank you Steve and Stephanie!…read more I Recently purchased a Red Kia Soul 2015 from Steve and bought it for a good price. They were both accommodating and really nice people and honest. From the entire process Steve helped me through everything. I really can't thank them enough so I recommend this car dealer. Please come and check out Cherry Hill Auto Sales if you need a Car.

Thank you, Steve!…read more The entire process start to finish - completed within a few hours! I searched high and low for a manual transmission SUV and found it @ Cherry Hill Auto Sales ~ today and drove home. It has Everything I needed and more! Cherry Hill Auto Sales has a great inventory with reasonable priced vehicles and easy finance options. Thank you again and again for your assistance and the lovely key fob accessory courtesy of Stephanie.

I really don't know how this place has bad reviews I came in super late to get a rental and I came…read morein the next day super late wayyy after the check in and luckily they didn't charge me for a full day or any late fees. My experience here was amazing and I highly recommend imagine life style

Eh. I had on my bucket list, "drive an exotic car," so the misses got me a Groupon for a 1-hour…read moredriving experience. "Awesome!" thought the optimistic me. Turns out optomistic me was quite wrong. After calling to reserve, I was told that the only way to book was online. After booking online, I was emailed and asked to confirm. After confirming, I sent an email asking a bunch of question that are disturbingly left off of the website. I got no response. Whatever. So, the day of my appointment, I head down to the address on the Groupon; A JOANNES FABRIC STORE. No seriously. The Imagine Lifestyles office is a computer on a file cabinet INSIDE A JOANNES FABRIC STORE. What?! Ok, after talking to the man at the file cabinet, I was told that I was at the wrong location; something the unanswered email should have told me. After making it to the new location, a pretty much empty and dilapidated building, I met my guide. After a little paperwork, I was told that my ride was a Ferrari California. Thats awesome and all, but that was my ONLY choice. This is supposed to be a top notch, exclusive car rental agency, and they had ONE choice for their exotic cars. *eye roll* SO, the time came to actually take the ride. Since my email went unanswered, I arrived with the Misses in tow but was told at the place that she was not allowed to ride with. She WAS eventually allowed to tag along, which was cool. I was told that I had to keep both hands on the wheel at 10 and 2, use my turn signals and fully turn my head to change lanes, not go over the speed limit, drive only in automatic and that I would only be allowed to do all of that cool stuff after a parking lot driving "test" to prove I wouldn't wreck their one and only exotic car. On the way to the aforementioned parking lot, my guide proceeded to speed, have 1 hand on the wheel, use the paddle shifter, race a Miata (what?) and just generally break EVERY rule that he not 5 minutes earlier explained to me. Again, whatever. At the parking lot, we changed seats and I was allowed to finally pilot my Ferrari.....up and down Route 130. I took a quick trip from Cinnaminson to Burlington and then back to Pennsauken. Boring, if I'm being honest. Theres not many feelings as weird as being behind the wheel of a Ferrari and watching a Toyato Tercel fly past you in the left lane while your hands are at 10 and 2. I mean, I get it, NO ONE is going to hand you the keys to a $200,000 vehicle and tell you to be back in an hour, or let you Autobahn up and down a NJ highway, but c'mon. ANYWAY, after getting back, we took a couple pictures and got the hell out of dodge. I can cross it off the bucket list but it wasn't the "exotic experience" they would have you believe. Maybe the other locations are a little more swanky, but the NJ location is severely lacking. They appeared to be remodeling, and maybe after MASSIVE overhauls, they'll be alright, but its not very awesome right now. But, if you have a bucket list similiar to mine, and like to have your choices made for you, you might want to check it out. Otherwise, keep on driving.

We were looking for a car for our son and found a great 2018 Subaru Legacy online at Subaru of…read moreCherry Hill. I inquired about it and made an appointment with Mark Haltzman to come see it before having my son test drive it. Mark was wonderful to work with from start to finish. My son came in the next day and test drove it and over the course of the next week, Mark worked tirelessly with me to get this deal over the finish line. Literally above and beyond, even texting me on his day off to give me updates. The day the car was finally purchased, he made sure was detailed meticulously and had a full tank of gas. Chris in finance was super fast and Mark made sure to send us on our way with a giant blue bow to put on the hood of the car for the big surprise. We will be getting my daughter a Crosstrek this summer, and one for me next year. And now the only place we will go is to Mark at Subaru of Cherry Hill.

Just took delivery of our 4th Subaru this morning - bought a 2026 Subaru Ascent Touring. Mark…read moreHaltzman was my consultant. Top notch when it came to respecting my decision making process as well as earning my trust. Start to finish, major props to the entire team ... couldn't have asked for a more positive experience. Trust me, I kick a lot of tires before making such a big purchase. I'll be the first to admit, Subaru was not even on my radar 5 years ago. It all started when I met Owner Principal, Z Nashed. Couldn't ask for a more straight forward dealership ... no pressure, no BS. "Take it for the day and see if you like it..." Well, I LOVED it. Bought a Forester Premium for myself, then a few months later my wife needed a car - she got a CrossTrek.Then our daughter needed a reliable used car - the rest is history. We've confidently referred many friends and family members since. Just love the product. Side note: I'm a skier and these cars LOVE snow. Win, win! Great value, unmatched safety features, reliability and service department that never fails to exceed my expectations. Bottom line .. you feel cared for and respected on all levels, hence they keep earning my business.

Well to all who buy a vehicle from this dealership I would just like you to know you cannot…read moreregister a vehicle you buy from them even if you're paying cash for it ,it's not allowed, It's not a law, but it's not allowed. OK so there's that secondly you will need to pay a Docs and Tags fee if you do decide to buy a car from their dealership which is normal. The problem I have is what would cost me under $100 to do myself they mandate that they must do and they charge you over $1000 so when you think I got a good deal think again. Because most people finance their car Hessert just wraps that up into you're loan. Isnt that nice. And I'm sure don't quote me on this but there are a lot of people that don't know how much they're really being charged.

Sales Department, more particularly, pricing department, needs some more training in the area of…read morecustomer service. In my experience, numbers were given and figures were not to be questioned. I was told that I could not find a better deal elsewhere. In fact I did and they lost a sale. I think they hold out for the customer willing to spend the most.

My over all experience was not to bad just a few things to question. Had a chance to inspect the…read morecar. Brakes need work and heat/air is loud when you turn on car. Found a recall on car but run good. Have not taken on highway just yet but iam sure it will be fine.

Sold my car through Carvana and honestly... why would anyone do it any other way? The process was…read moreridiculously easy, everything was done online, and I got way more than the dealership offered me. No awkward negotiations, no wasted time sitting at a dealer, no pressure -- just a few clicks and done. Drop off was smooth and exactly as promised. If you're thinking about selling your car, check Carvana first. Total no-brainer.

Professional Service, I just love my car , very nice price. Thanks to MR James and Son.read more