Great and quick service. Excellent. Staff was quick to diagnose and fix the problem on my vehicle.read more

While visiting Palestine, TX, I decided it was finally time to tackle a lingering issue on my mom's…read morebeloved old car. Years ago, a cut-off kill switch was installed to prevent the battery from draining -- but the plastic handle had long since broken, leaving it stuck in place and impossible to turn off. My sister recommended a local mechanic shop, so I drove over, half-expecting to hear that the part was obsolete or impossible to replace. Enter: Jeremy. He took one look, snapped a photo of the broken part, and told me to swing back around 3:30 PM. Keep in mind -- his shop was busy. Still, he took the time to custom-make a brand new key/device for the switch. Not only does it work, it's also removable and adds a bit of security the original part never had. To say I was impressed is an understatement. This is what great customer service looks like. From now on, any minor issue with my mom's car will be going straight to Jeremy. Thank you again!

Honest people. Great customer service, quality work, and quick turn around time. If they can't get…read moreto you they will communicate details. As a single woman I never leave feeling like I got cheated or taken advantage of. They have been servicing my family for years whether they know it or not. Thanks for your great service to our community JR!! To God Be All The Glory!!

JR Muffler and Brake took wonderful care of us during a vehicle inspection with a car we recently…read morepurchased. Amazing service, friendly folks, and we were in and out quickly to all go about the rest of our days. Pricing is responsible and they are honest. I know, right?! If you need to stop for a tune up, look no further.

Wonderful owners that know a lot about vehicles and are very helpful. Not your typical rip-off…read moremechanic, they are fairly priced and do good work.

I had my truck into J&B for some repairs Brian took great care in making sure all repairs were done…read morecorrect and now my truck is running better than ever I highly recommend this shop I have used several times without being disappointed!

Great staff. Pricing was excellent. I had a great experience with tire, wheel and suspension work.read more

Palestine Tire Center saved our bacon! We had a blow out three hours from home. Called and they…read morehad a tire in stock and ready to install as soon as we arrived. Very helpful staff from beginning to end. Even gave us some local restaurant and coffee suggestions. Very grateful!

This is a local tire company in Palestine, Texas. We were on the last day of a 4 week road trip…read morewhen I began experiencing trouble. This was the 2nd stop to attend to tires in 20 miles. We were so lucky the trouble occured during work hours and in a town. Mattern's Tire Co was our second stop having replaced another tire just 20 miles up the road in Henderson. We thought it was the same trouble (failiure of the wall of tire due to poorly done alignment). So, we went to this store with the recommendation of some locals at a C-sore. Here they were ready to help us! They had the right sized tire in stock and proceeded to do the change. Whle changing it they discovered it was not the tire but the tire stem. They brought the problem tire out to us and explained what was going on. Not having a stem with sensor in stock they replaced the stem with the standard kind and put out tire back on. They did not charge us for this service! We did leave a nice tip for the store to share but the fellow taking it said, no thanks and that he would give it to the employee who actually did the work. I really appreciate a business that figures out what the problem and finds a solution rather than one that tries to sell you all the add ons. The store was very clean. It was big. And it was set up well for waiting. There was a pool table, a few tables (like patio tables) with chairs with a variety of magazines placed about. And there was a complete set of dominoes. The wait was not long. Everyone was very pleasant and friendly too.

I had to transport my vehicle to a specialist in California from Texas…read more This master mechanic supplied evidence of their negligent work and my receipts attest to what I paid to repair their damage. Their Insurance company has until the 11th of October to refund my costs as the insurance appraiser ruled for me based on the aggregious threat to my life safety based on the negligent work performed here. As of this writing I know that what I first believed was negligence was actually malice . They did not perform work that they said that they would. The work they did do .. Place rotors on backwards etc. The misdiagnosis that I originally thought was to make money off of a higher priced service Manifold which I did not need and Water Pump that I did need actually need and ignoring things that could have killed me on the road I NOW know were done purposefully and that there are several others in Palestine whose vehicle has been damaged by Matterns Tire and Auto. They have until the 11th of October to pay the insurance claim for what I spent there. If they do not contact me by the 11th this yelp review will serve as my attempt to make sure that they don't do this to anyone else. If you have been damaged by Matterns Tire in Palestine Texas please write me at POB 126 Tennessee Colony Texas 75861

They did a great job I had a screw in my tire and they got me in and out within 10 minsread more

they lied about what was wrong with my vehicle and what repairs they performed…read more they charged a lot of money and wasted a lot of time.

When you are a one-car family, or a one-truck family as in our case, a broken down vehicle…read moredefinitely cramps your style. What a relief it was to find a reliable import repair shop like Downing's. Our problem was diagnosed and an estimate was given before work began. We were kept informed of the progress and other problems that were discovered along the way. When we arrived to pick up our vehicle, all the parts that had been replaced were neatly stacked in the repair bay for us to inspect. Our truck has never run better. Locally owned and operated.