1. Auto Empire

    1. Auto Empire

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    Kerman, CA

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    Auto Empire

    2.3 (8 reviews)
    Closed 9:30 am - 8:00 pm

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    Gill Chevrolet

    Gill Chevrolet

    1.0
    (5 reviews)

    I WILL NOT EVER RETURN TO GILL CHEVROLET for another vehicle, KERMAN!!…read moreI'm 64 Ive bought at least 8 vehicles during my time on the planet. Ive never posted anything in my life, but this was, WORST experience ever. Tried your typical bait and switch during financing. $700 1st offer ended at $460 per month. Did not do what they promised at contract. Scratch repair was dismal. Said they detailed car. 10yr old could have done better. Same dirt I took to them. Took weeks of calling everyday just to get appointments to do work agreed to in contract. Took 30 days to complete they're agreed work. Ridiculous. Seems like nobody wants to be there. AWFUL EXPERIENCE!!!

    First, I'd like to recognize Trey for his professionalism, respect, and personable attitude. His…read moreexcellent customer service is the reason I returned to continue the purchasing process. Unfortunately, my experience with Raj, the finance manager, was the opposite. Before discussing numbers, I made a fair offer based on current market value. I intentionally offered an amount that made sense because I understand the dealership needs to make a profit, but I also know that for only a couple thousand dollars more, I could purchase a brand-new vehicle and the vehicle has been on the lot for a bit of time already. My goal was to avoid wasting anyone's time by being upfront about my final out the door price. As we were already pre approved and ready to move further if the numbers made sense. Rather than having a professional conversation, Raj became visibly upset literally foaming out of the mouth. He stated he didn't know why his team kept lowering the price each week online because someone else would eventually pay what they were asking. His reaction was unprofessional and unnecessary. He definently needs to understand how to speak to others and calm his emotions. My fiancé and I remained calm, got up, and left. We thanked Trey for his time, as he was courteous and respectful throughout the entire process. Trey represented the dealership exceptionally well, but Raj's conduct fell far below the level of professionalism expected from someone in a customer-facing leadership role.

    Auto Empire - usedcardealers - Updated July 2026

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