I normally don't leave reviews, but this experience needs to be shared…read more I purchased a vehicle from this dealership in October and recently reached out to request copies of the pre-purchase inspection/reconditioning records. In California, dealerships are required by the California Department of Motor Vehicles to maintain vehicle transaction records for at least 3 years, so this shouldn't be a difficult request. When I called around 1:00 PM, I spoke with "Raj," who identified himself as the only manager. He said he was busy with a sale and would call me back--but didn't even ask for my name or number until I pointed that out. I provided my information and never received a call back. At 5:30 PM, I called again (well before their posted 7:00 PM closing time). I was transferred back to Raj, who didn't recognize me, didn't ask for my vehicle or details, and immediately said there were "no records." The interaction felt dismissive and unprofessional. My husband then took over the call, explained clearly what we were requesting, and again Raj insisted nothing existed. For a dealership to claim they have no records tied to a recent sale,especially for a pre-owned vehicle that should have undergone inspection is concerning. Being told to "call Monday and speak to the front desk" only added to the confusion. How does a manager not know where or how these records are kept? This experience reflects a lack of professionalism, communication, and basic accountability. I hope ownership takes this seriously and addresses both the record request and the customer service issues here.

We purchased a 2017 Cadillac Escalade in November 2025, and we're already looking to sell it and…read moremove on. Before buying, we specifically asked the sales associate if the SUV had any issues or leaks. We were told everything was fine. We were also only given a 3‑day return window, which wasn't nearly enough time to uncover the problems this vehicle actually has. Shortly after the return period ended, we found out the transmission needs to be replaced, the shocks are blown, and the A/C doesn't work at all. These are major issues that should have been disclosed upfront. On top of that, we purchased the pre‑paid maintenance plan because we were told it would fully cover routine services like oil changes. When we took the Escalade to another Chevrolet dealership, we were informed that boxes on the maintenance contract were checked incorrectly -- meaning the plan doesn't cover what we were promised. We are still dealing with that mess. Overall, this has been an extremely frustrating and disappointing experience. If you're considering buying from this dealership, make sure you get a full inspection and double‑check every detail of your paperwork before signing anything.

This guy is really awesome. We had our battery die in our minivan, so we got it towed home on a…read moreThursday night. Friday, we couldn't find an auto mechanic garage that could fix it before the weekend started. I called and spoke with Eric, he came out Saturday and did the repairs. My family can drive again, on Sunday! Thank you Eric!

I contacted this mechanic about a car issue and explained what I believed was wrong. He briefly…read morelooked at the car in a parking lot and later charged an $80 diagnostic fee that was never clearly communicated upfront. He also wasn't able to fully diagnose the issue, which left me questioning what the $80 evaluation was actually for when I was the one explaining the symptoms and likely problem. Due to the lack of communication and professionalism during the interaction, I chose not to move forward with the repairs there.

I have always had a pleasant experience when getting my cars serviced here. Recently my car battery…read morewent out on me and needed it replaced, Rick went out of his way to help me get the car serviced the same day as I needed the car for the following morning. Thanks to their great service and versatility to help in dire situations, I was able to get it replaced and have the car ready to go that same afternoon. Thank you Rick.

People here are great down to earth local people. That will work with you on financing or getting…read morethe lowest cost possible. I bought my 2014 Silverado here I've been happy with it and never had a problem with it. I'm not gonna go into detail about my truck because I'm not trying to sell my truck lol. Brought it back today for the free serving that comes with the truck. I set up my appointment for 0900 and at 0901 it was on a lift being inspected. I live in Hanford, but I came out here because the people here will give you an overall better product and service then most in the Central Valley. I hope my review helps you in your decision making.

This is the worst place to buy a Baltazar is such a liar. I waited six months just to get my…read moreregistration for the vehicle. I purchased with him I went through so much trouble so the DMV could help me with a private investigator so he could give me my registration now he doesn't answer me. I paid for an extended warranty on my vehicle and he never paid it. He kept more than $2000 and does not answer. My calls is very unprofessional even the credit union I worked with says he is the worst person ever. He doesn't answer calls. He ignores you and gives you the runaround. Do not buy a car from this place.

PLEASE DONT COME HERE! This is a week after buying a car…read morefrom here, air flow sensor went off (my mechanic said the dealership erased the check engine light. That's why I turned on a couple days later) The manager said he would take care of the air flow sensor, when I show up they tried charging me $220 for the part. The car had no coolant. And the manager is absolutely horrible to work with, after my girlfriend talked to him about the issue on the phone he said "fuck you" to us.. Please save your time and MONEY!! GO ELSEWHERE! If he dose this to his friends friends he will do it to you too! Then he messaged me thanking me for this review.. so unprofessional

Danny fit me in at the last minute. Very thorough cleaning and great value. Uses the latest tools…read moreand equipment in the industry.

10 out of 10 service. I requested a quote and received the service on the same day! Danny was…read morerespectful, professional, and timely. He did an amazing job on my seats and made them look like new. I'm very happy with his work!

He did a great job on my 26 foot box truck arrived w in 15 min. Of call…read more Polite professional and did an an amazing job on my filthy truck!! I highly recommend him! Very detail oriented!

over priced poor quality of work, got smart with my wife when she complained. Will never use or…read morerecommend Moore's Auto Detailing again.

I had a great experience with Francis collision! I liked how they kept me informed during repairs…read moreand everyone provided great service. I appreciate Kevin also for letting me know how my repairs went and took the time to inform me

Excellent work. Really friendly office. Very Reasonable prices. They worked well with our insurance…read morecompany.

The customer service that I receive from Jay & Tyler is off the chain, they go above and beyond to…read morehelp with your service needs. I have been a customer since 2005 and I would not think of going anywhere else, I trust their workmanship and they back up their work. A BIG THANK YOU TO JAY AND HIS STAFF ALWAYS A HAPPY CUSTOMER

Rude, we still installed the back up camera but if you can avoid it go somewhere else. No reason to…read morebe a jerk to older people.