We were in the market for a new toyota sienna. Went in and was helped by Jackie. They didn't have…read moreany new ones in stock so we test drove a 22 or 23, I can't remember. Jackie brought us in after the test drive to see what was coming soon. We found an XLE and paid $ deposit to pre order it. It took about a month before it arrived, but Jackie was in communication with us the whole time with updates. She was very pleasant, knowledgeable, and great to work with.

I saw a used 2025 Jeep Rubicon X advertised for sale at an unusually low price. Very low mileage…read more As I was in the market for a replacement X I contacted a Sales Assistant who told me the vehicle had been well maintained and had no accidents. She sent me the Carfax which showed no maintenance in the past 1 year even though the odometer was just under 5,000 miles. At the least an oil change should have been done. The photos of the interior and exterior appeared to indicate the vehicles was in very good condition. However, I noticed the winch had been used and the winch rope was extended and tied off to the front hook. I also noticed the electronic winch cord was wrapped around the winch, a sloppy and unusual storage method for an electric winch controller. I suspected the winch had been used and wasn't fully retracted properly. Whether it was in good working was unknown. I reviewed the Carfax report and noticed unusual activity AFTER Toyota of Clovis purchased the vehicle including an "emissions system inspection" and a smog, which it passed. VERY unusual for a 1 year old vehicle with less than 5,000 miles. When I questioned the associate she said they check and service all used vehicles before being offered for sale. I questioned why they had NOT serviced the vehicle (oil change, etc) at 1 year but had instead smogged it and inspected the emissions. She had no answers. I suspected hidden undercarriage damage and requested photos. She agreed and provided them. I received 2 photos of the undercarriage with clearly visible scratches and a possibly bent support attachment for an armor plate. It was difficult to determine the precise damage from the 2 photos. I suspected the muffler, catalytic converter and possibly other portions of the exhaust system were damaged while the former owner was offroading. Clearly the Toyota dealer had done some repairs. I requested the repair work orders and parts receipts. I was told they would be sent. They never provided them. Several people from the dealership sent me emails and each time I confirmed I was awaiting the repair orders. Suddenly they ceased contacting me. Clearly they knew there was undercarriage damage which Toyota of Clovis had repaired. The damage was significant enough to require a smog test. However, they attempted to deceive me and YOU by citing a clear Carfax and going silent regarding the repairs. If this doesn't deter you from ever purchasing either a new or used vehicle you should have your head examined.

I want to start off by saying I have purchased about 5 vehicles in my lifetime and have never dealt…read morewith the friendliness, compassion and consideration I experienced with this dealership. I purchased my vehicle from Nick and had a great worry free experience. Thank you Nick for making the exploration and decision making process easy. In addition to his friendliness, professionalism and support, what I liked about Nick that set him aside from most sales representatives is his willingness to provide data and answers to questions without pressure of a sale. What a convenience to have a dealer like this near me. I will be highly recommending them to my family, friends and clients. I hope you consider them when purchasing your vehicle.

Honest people with quality used cars. If you are looking for a great dealership they are worth the…read moredrive.

Edit: can't even test drive the car I wanted because they have so many cars in the lot backing…read moreolder cars in that they probably aren't selling because of the horrible service.

i've contacted Porsche of Fresno to buy my new car and right away could not be more impressed buy…read morethe quality of their services. Carson Beintker who took care of me was always on top of everything in order to make it the best purchase experience thank you again and hope to see you again for the next one

Thank you, Shaun Chahbazian, for your outstanding service. I truly appreciate your professionalism…read moreand dedication, and I highly recommend working with him to anyone visiting the Lexus service department.

THIS HAS TO BE THE BEST LEXUS DEALER IN THE WHOLE COUNTRY!…read more I just purchased an LC 500 from their showroom here (from Sales Rep MELISSA-she WILL go above and beyond for you 100% Guaranteed) after purchasing my brand new 2026 IS 350 F Sport at Lexus Newport Beach, and then having to trade it in mainly because I realized the other Lexus dealers in California were charging mark ups on all their cars!! Grrr... Lexus of Fresno doesn't charge markup on any of their cars and they have had this best practice for years because they truly believe in volume sales and building lasting relationships with their customers! Newport Lexus had a $5,000 markup listed on their 2026 IS 350's all over their lot, and this is where I bought my Lexus from initially...Boo. You will not find markups here at Lexus of Fresno! Special Shoutouts to: Melissa (My Sales Rep), Sean (THE GSM), Aaron (Master Certified S. Manager), and Shaun (Service Manager) whom took all day to help me with my AMAZING purchase, and even supplied unbeatable pricing for additional services and VSA, etc that I wanted to purchase with my vehicle! Fresno Lexus sell their cars at their lowest transparent cost so no negotiating is necessary for New (even discounted from MSRP sticker sometimes!!) or Used cars which makes life soooo easy!!!! Let me tell you...even the Finance Manager Aaron Metry took an additional 48 hours of his day to get me financed with the LOWEST RATE than what was quoted and proposed to me during the sales process. Everyone at Fresno Lexus truly go above and beyond for the customer's BEST INTEREST, and not their own! As I had purchased a used vehicle (while trading in my New 2026 IS 350) for my dream car...I had to ensure all preventative service items were completed to OEM spec or better: Shaun with service was so detailed and accommodating with explaining what needed to be done and what can/should be done for servicing the LC 500 I just purchased. He immediately put me into a Lexus IS 350 Lexus loaner vehicle with no questions asked and immediately started work on my vehicle during my service appointment day after we had set up an appointment for full service. Everyone at Lexus Fresno really know how to make Lexus ownership feel truly special, and I have no doubt it is these very same people that make me loyal to the brand, and trust that everything will be taken care of for your vehicle from exceptional standard and beyond. Be sure to purchase your next Lexus here at Fresno Lexus and you will not be disappointed from purchase, financing, and servicing your vehicle here. 10/10 for Sales Floor 10/10 for Financing 10/10 for Service. This speaks volumes as a truly EXCEPTIONAL LEXUS DEALERSHIP in the country! I even called other dealers outside of California: AZ, Texas, NY, Florida, and they all were charging mark ups...NOT HERE AT Lexus Fresno!! 10/10 I HIGHLY RECOMMEND to BUY YOUR NEXT LEXUS HERE!!