Top notch establishment, they are very good. My vehicle was just like new after my body work was done . They give you an estimated time of completion. In my case, mine was ready less than a week. That team at Francis Collision Center is very professional, courtesy, and timely. I recommend them to have your vehicle repaired. Hurley Thompson read more

Took my car in fixed good well worked right away! serviced was good excellent. customer service well. Cleaned car too.

I've brought my car to this place twice for insurance claims (Geico), and they've done an excellent job both times. They got me in quickly and is very professional in what they do. I don't have any complaints or concerns. Everything went smoothly, and I love how they keep you updated. It's also great that they work hand in hand with Enterprise, which makes it a lot easier when I need a rental car. read more

My experience was great from start to finish. I was able to get an appointment for my car very quickly, and the staff was professional and friendly. The gentleman who helped me, Kevin, was excellent. He went over all the suggested repairs when I dropped off my car and explained everything thoroughly. I also really appreciated the updates throughout the repair process, and especially how quickly they had my car ready. Overall, it was a great experience, and I would definitely recommend Francis Collision Centre. read more

Francis Collision did a beautiful job fixing my car. The kept me apprised of progress & even washed it. Customer service was outstanding ! I highly recommend Francis Collision for any repair work you might need! read more

All the staff was very nice and friendly, process was all easy. They communicated in a timely and efficient manner! Would definitely come back again if needed to read more

Francis Collision booked in my car right away for a collision repair. Front office was friendly and helpful. They had great communication and updates during the repair process for the 2 weeks in the shop. My repair was great and color match was exact since they are Honda certified. I would definitely recommend them for repair! :) read more

Francis Collision Centre - After repair looks amazing ! - Body Shops Near Me - Fresno, California

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So they sent me $100 after I filed with BAR. Said it was just overspray. It was not! Had to take the hood down to the metal. It actually lifted the paint. Do not go here! read more

I was hit a second time and took my car to Francis Collision again and the work completed was outstanding, the staff was amazing the first time and second time. I do want to especially thank Bailey who reviewed my car's damage and went to battle for me against the insurance to fix my car. Hope I don't get hit again but if I do I am going to Francis collision. read more

So far the work quality is ok. They said lifetime warranty on their work. Check engine came back on, brought the car back in for warranty. Waited almost 2 hours, so I asked for a rental, they told me I would have to call my insurance even though it's under their warranty. Called my insurance and they told me that the shop would need to call them. Initial claim was fast, but the warranty process is no joke. read more

Our insurance company recommended Francis Collision Centre. Getting scheduled was super easy and they were able to take my vehicle in the same day that they did the initial assessment. Also they partner with Enterprise, so getting a rental was really easy as well as returning the rental. Baeley was our assigned estimator for our repairs. Baeley was efficient and got the necessary parts needed for repairs ordered right away. Esmeralda and Danielle kept us up to date every step of the way to let us know an estimated timeline for our vehicle. Work completed on the vehicle was spectacular and our vehicle looked like new again upon pickup. Thank you, Francis Collision Centre! Highly recommend if you are needing bodywork completed on your vehicle after an accident! read more

Would not recommend being rear ended by someone without insurance but the repair process was very smooth. Insured through GEICO and they are partnered with this shop so the process was very smooth. They got me in quickly and they have automated texts to keep you updated on your car. They even gave it a good vacuum so got it back better than when I dropped it off. Would recommend repairs here. read more

Quality repairs with excellent service. Highly recommend Francis Collision. They're very efficient and keep you fully updated on the progress of your vehicle. read more

Highly do not recommend! Staff is rude and inconsiderate. They've had my car for over 3 weeks and never call to update on why my car pick up date keeps changing. I have to constantly call to ask and they are rude about it every time. Ordering the wrong parts and then receiving "damaged" parts. Not sure what that's about.I will never let my insurance recommend them to me again. Only Caliber collision from now on. read more

This place is professional and fast. They communicated with me daily about updates on my car. I also received an estimated time my car would be finished. And it was completed a whole WEEK earlier than expected. All the staff are nice and answered any questions I had. My car looks brand new!! I'm so happy with the results. read more

Francis Collision Centre - Body Shops Near Me - Fresno, California

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After my Honda was damaged in a parking lot collision by another driver, we brought it into Francis Collision, who had done the repairs on other cars we had. As usual, the friendly employees helped us at every stage of the repair process. They were great in staying in touch with the insurance company as well as the car rental company for us, and touching base with us too. The insurance company uses Francis often as a preferred repair shop, as the costs are always a good value for them, and the repairs are always very satisfactory to them and their customers. We were very pleased with the completed repair. read more

My experience here was very professional and smooth. I was notified with updates throughout the whole process. The staff was also really helpful and informative. Lastly, my car was finished before the estimated finish date and looked as good as new. Very happy with my whole experience. read more

All went well everything lookis nice Nice car repair in the area. Will come back here again for repair read more

Perfect repairs and consistent communication! Clear explanation and expectations. My battery was dead when picking it up, they got it started and offered to get a replacement ordered (above and beyond) but I declined and will handle that myself. Thanks! read more

Thank you so great service and thanks Kevin Iskandar for the excellent repair of my vehicle and commend the entire staff for their exceptional helpfulness. read more

Francis Collision did an amazing job. They are very professional and made the process super easy and smooth. Kevin is the best and made sure everything was done right and looked new again. I would recommend to anyone needing work done. read more

I was rear-ended and felt anxious because let's be honest, getting in an accident is not fun. My previous experience with a body shop had taken over a month. I really didn't want to deal with it however, my new insurance provided a list of local shops, and Francis Collison was one of the shops they have a contract with. After checking their reviews, I made an appointment and was pleasantly surprised to secure one within the same week of the that the accident happened. When I brought my car in, I was immediately greeted by the front desk. After the estimate, i was told it would take a week or less! They were able to get me an appointment for drop off the next day! I was impressed by their quick turnaround, especially since most places are usually booked weeks ahead. Right from the start, they communicated well and kept me informed about the progress of my car's repairs, which was reassuring. I liked that they have the text messaging service so you can see how the progress is going with your vehicle! I never had to call and bug them about my car like a previous experience at another body shop. I was never left confused and if I had questions, I would call and the staff always stayed professional. My car looks like it was never in accident! I just can't believe that they were able to fix this within a week. It is amazing the work they put in to get it done right! I was actually telling Aaron "Are you sure you can get it done? Just take your time, I just want it done right" He reassured me that it will be fixed and done right and sure enough it looks brand new. Also, I rented a car and Enterprise picked me up which was super convenient & I was able to get the vehicle in a timely manner. When I received a call that my car was ready for pick up, I was able to leave the rental car with Francis Collision with no hassle. I will recommend this shop to everyone & will use them again if there's ever a need. (Hopefully not!) Getting in an accident is never easy but they made it bearable. Thank you, Francis Collision, for this experience. read more

Francis Collision Centre - After - Body Shops Near Me - Fresno, California

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amazing job, car was finished a day early and they even detailed my car! They were always updating and staying on top of their business. Definitely recommend! read more

They did a great job repairing my vehicle after I was rear-ended and needed parts replaced. The process took about a week, but I'd much rather have quality work than a rushed job--and they definitely delivered. The front office staff was knowledgeable, professional, and kept me updated throughout the entire process, which I really appreciated. Overall, a great experience, and I wouldn't hesitate to bring my car back if needed. read more

When I got there, the parking area was a little tight, but not too bad. The service was awesome--I was greeted right away. The person who looked at my car was super nice and explained everything clearly. I liked getting updates online and through text, even though they weren't always spot on. But they did call to keep me in the loop, which I appreciated. Overall, it was a great experience. I was really surprised (in a good way) that they cleaned my car inside and out! read more

This honestly felt like a horror movie. First & foremost my car only went to this place because it's one of the only 2 place for validated painting through Honda here in Fresno. My car was granted a paint job, for the extended warranty due to paint chipping. I was told that it would be a week to paint my car. When they pressure washed it, it took off more paint. Which they then had to reach back out to Honda to get the new coat approved to paint the entire car. That took a week. After that they told me it would be done a couple weeks out. Nope. Ended up being over a month & a half. When I got my car back the weather strips kept flying off w the wind, indicating they didn't put the clips back on to hold them down. The panels on the passenger side door weren't installed completely because they were popped out. My battery ended up dying a month or so later & I went to unlock it w my key. Come to find out my latch hook in order to do so wasn't placed back on either. Let's keep in mind my car had never had any prior body work done to it after it was bought off the lot. & before this my key was able to open the door. Now a few months down the road, my collision mitigation, cruise control lights come on & my 3rd brake light doesn't work. Went to switch the 3rd brake light & come to find out now the bolts weren't placed in the back to keep it from moving around. It's almost as if as time progresses I find more & more things that are wrong that could've been prevented had the car been put back together properly. When coming to places like this there ends up being too many people that touch the car. One takes it apart, one preps it, one paints it, one puts it back together. & by that time it also being a month and a half later nobody's going to remember how to put the car back together. Idk my dad has been a mechanic for 50+ years and used to send a lot of clients to Francis, but stopped after poor work on my mom's car. But I had no choice as I was told by Honda that were my only choice. If given the opportunity go down the street to J & B auto body. I've gone to them for other cars & they NEVER disappoint. read more

I had such a great experience with from start to finish, they exceeded my expectations. The quality of the repair work was outstanding--my car looks brand new again. What really impressed me was how they were able to keep me within my budget without cutting corners on the work. The customer service was excellent across the board. Everyone I interacted with, from the front desk girls to Brent. They were professional, friendly, and truly cared about making sure I was satisfied. They kept me updated throughout the process, which gave me so much peace of mind. I highly recommend FAC to anyone who needs collision repair. It's rare to find a place that combines great workmanship, honesty, and top-notch customer service the way they do. Clara read more

Didn't feel pressured to choose them. They kept me updated and finished faster than estimated time.

We had a great experience with our vehicle there. Prompt service with outstanding personel insuring our vehicle will be done in a very timely manner! Thank you Juanita for everything Promo code : 81331JA read more

Francis Collision Centre - 2017 Cadillac Escalade - Body Shops Near Me - Fresno, California

Definitely recommend. Getting my car repaired was such a quick process compared to other shops i have gone to. Communication was good as well, they called every time there was an update on my vehicle. I'm back on the road looking brand new! I will definitely return and recommend friends and family :) read more

I took my 2019 Chevy Colorado to Francis Auto to repair the right side which had hit a cement pylon & did serious damage. The staff was very efficient & helpful; they kept me informed every step of the way and you can't tell where it was damaged; it looks beautiful!!! read more

I had a great experience with Francis collision! I liked how they kept me informed during repairs and everyone provided great service. I appreciate Kevin also for letting me know how my repairs went and took the time to inform me read more

love the work and the communication great job. Car was ready on the date they said and matched the cars color.. read more

francis gave top notch performance on my car!, they were super quick and very communicative during the whole process!

Excellent work. Really friendly office. Very Reasonable prices. They worked well with our insurance company.

Francis Collision worked with our insurance and did a great job with repairs. They provided clear communication and great results.

They are incredible. They keep you updated through out their whole process in making your vehicle looking great again. Their staff are all polite and professional. Their repair are top quality read more

Second time my car got broken into and I appreciate how the staff keeps me updated on the progress of my car. A big shout out to the workers in the shop for the amazing job. Everyone is so nice, that's why I will always use Francis Collision. read more

Francis takes the angst out of a very emotional experience. They work directly with my insurance company, setting up appointments and followup; the rental car company brings the car to the Francis location and when I pick up my vehicle, they again meet me and take the rental car back. The service and personnel are awesome, friendly and helpful. The work on the vehicle is perfect and they even wash and clean it inside and out once the repairs are completed and, my windows sparkled like new. If you have to have an accident, you couldn't choose a better place to take your broken vehicle while being calmed and reassured by their compassionate staff! read more

They did amazing work on my car. I'm so glad I went to them to get my car repaired. I would totally recommend coming here when you need a repair. read more

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