I had been working with a sales manager via email for about a week regarding two used wranglers…read morethey had available online.  A black wrangler priced around $9700 and a red wrangler priced around $12000.  Same year, model and trim, but the black one had about 20k more miles.  We arranged for me to drive from Charleston on Friday to come check out both vehicles, but I was told that the black wrangler was still being serviced and hadn't hit the lot yet.  No problem. I drove to Beaufort as planned and met with the sales manager.  He informed me that the black wrangler was losing a lot of oil due to a bad seal or gasket and was not for sale - it would cost them too much to repair, and they were just going to sell it wholesale.  That was fine, and we took the red wrangler out to test drive. I decided to negotiate a deal on the red wrangler and he went to "the people upstairs" to get the numbers together.  He brought a pricing sheet with the VIN and info specific to the black wrangler, but the $12000 pricing for the red one, adding taxes and fees etc. to bring it to just under $14,000.  I pointed out the black jeep info, but was told that it was a mistake and that we all knew which wrangler we were negotiating. We finally negotiate a deal, and then it's off to the paperwork.  I'm paying full cash, so quick and easy.  I get all the paperwork done, bind insurance, and then move to the finance office to finalize the tag, title, and count out the cash.  As I'm signing title info, I notice that they've drawn up the information for the black wrangler that isn't even for sale.  After pointing this out, the finance team member heads off to "the people upstairs" to get the correct info and paperwork.  Despite some confusion with the initial paperwork, the team at Butler Chrysler Dodge Jeep worked to honor the deal that we had negotiated, and make sure that I left feeling great about my purchase. There can be mix-ups and errors in any aspect of business, and the important thing is how a company makes it right. Butler CDJ has earned my business and referrals.

I brought my 2022 Ram 2500 in to have the oil changed and fuel filters replaced. When I picked the…read moretruck up from them after the service I noticed the "service air suspension" light was on (it was not on when I dropped it off) I left the truck with them and asked them to look at it. The tried to charge me $200 to diagnose the issue (I managed to talk my way out of that since the light only came on after they took the truck). They called me back saying the air suspension control module needed to be replaced entirely which would cost a little over $3000. I decided to take the truck to a diesel shop to look at it, and they found that the air suspension control module was completely unplugged. This is not something that comes unplugged accidentally; there were 4 wires that had been clamped and unplugged from the module. The shop plugged those wires back in to the module and the light came off and the air suspension was instantly back to working as normal. I don't know if Butler was trying to scam me or if their technicians are completely incompetent but they have completely lost my trust. I'm also confident that if I had paid them to $3000 to replace the ASCM, they wouldn't have even done that and they would've just just plugged the wires back in.

CHOOSE A DIFFERENT DEALERSHIP! These people will rob you and destroy your credit for a couple of…read moredollars. My son went there knowing the salesman (Madison Beard). He and the finance manager (Matt West) proceeded to entrap him in what is called a "yo-yo" car deal. This is where they sell you a car under certain terms. They then call you back to give you new, more expensive rates aNd prices. When I called to ask how this can be done and told them this is out of the budget for a college kid the finance managers reply was "we have been doing this for years. No one held a gun to your son's head." Well my son was unaware of your deceptive tactics Matt. Shame on the salesman (Madison). You knew what he made and you buried him in a mountain of debt. That is a lot of $12 hours. The people here do not even have the courage to respond to a complaint to the Better Business Bureau. Just shameless.

If I could rate zero I would ! They are practicing highly illegal tactics ! My daughter , a…read moredomestic violence victim, was asked to co sign on a loan, for a "friend" she had not agreed to this but they ran her credit anyway , she was not at the dealership, the "friend " was . Hours later he calls her won't the "deal" she had not signed anything for them to be able to run her credit , she was pressured to go in and not knowing she signed paperwork for a loan that what she thought was a co signing loan, come to find out the loan in fully in her name , at sub prime rates in 20 to 30 percent range. The "friend" was given the car. After calling the dealership the response has been "your screwed" to her . She is a struggling single mother of a three year old and that is what their response is? she has her own car loan and it's only been two days the loan has not fully processed and the owner of the dealership needs to make this right !

Fantastic Experience. Garris and the crew crush it! Grant was great to work with in Service as…read morewell. Would highly Recommend Grainger Nissan.

My husband and I were staying at my daughter's after being in the mountains of NC for a week. On…read moreour way there we were hearing a weird noise from the brakes. As we were then headed to Miami we decided to stop in Grainger's to have the brakes on my Rogue checked. We had no appointment but were greeted by a super nice service rep, Jeff. He took our car right in, checked the brakes and tires which were ok and recommended a couple of minor services that we opted to have done. We were in and out in just about an hour which is epic as far as I'm concerned because my Nissan dealer in Miami never takes less than 3 hours for anything even with an appointment. I would definitely recommend this dealership for any Nissan Service needs.

Highly recommend! Very grateful for Steve, he found us the car we wanted, he made the process quick…read moreand easy!

First of all July 2025 I got a oil change paid left the dealership car cuts off. Service manager…read morecame down where I was they forgot to put oil in my car. So I went on a trip my car started rattling came back took it back to check they told me that they had to put another engine ok three days they said that my car was ready gave me paperwork where they said they got a engine from LKQ my car still making same noise Friday took it for oil change they told me I have a oil leak in two places oil pan and rear said oil pan was attached to used engine and they didn't change it really!!!! They can't help they lied about changing the engine!!!

Have used AUTOPRO of HHI on multiple occasions and none is met with surprise pricing. The owner is…read morecordial and honest. It is a fun place to visit.

Auto Pro are good at servicing your car. They are also fair in their pricing. Will always use them…read morein Hilton Head.

Bought 2 different times over the years. Both times we ended up with great cars, no issues at all…read more Both vehicles were Toyota Highlanders.

Thank you to Low Country Motors for great service! We purchased a 2021 Lexus in February 2024. We…read morewere so pleased with the professionalism and attention to detail that we are giving them a 5-star rating. We love our new car! Thank you again! Michael & JoAnn

I have been going to stokes beaufort since 2000. They have had their ups and down like any…read moredealership over the decades. Recently I had a warranty issue with a 2025 tacoma. Its a paint issue. I have been dealing with the service mngr Curtis and he has been very easy to deal with. He has taken my issue and escalated to corporate for resolution. I have seen the service dept improved with his management.

inquired about a truck on line and worked with a sales rep for a week. Finally agreed on a truck to…read morebuy and an out the door cost. I drove 80 miles the next day and when I got there at 10:30 in the morning they informed me the truck was sold. They then tried to sell me a more expensive truck and then a used truck. I not sure the truck they quoted me was ever there. The whole experience felt like a bait and switch.....extremely disappointed