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    O'Brien's Professional Auto Service

    3.0 (4 reviews)
    Closed • Closed

    Services - O'Brien's Professional Auto Service

    Routine automotive maintenance

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    Auto Care Center - Tow service and Dan our driver

    Auto Care Center

    (16 reviews)

    Lube and Oil Change, Inspect hoses, brakes for safety. Charge was $115…read more They said I needed rear brake pads. It was near closing so I went back the next day. They quoted $265 for rear pads. I'm an 84 year old woman and I questioned the price. I also have a great sense of humor, so I said well if you are taking me across karma's k a B---h! They are a group of young boys and took offense to my joke and refused to work on my car! I drove to another repair shop and I also needed rotors,they asked if I wanted to see how they were working out worn. Auto Repair would have slapped a pair of pads on the worn down rotors, so I am grateful that they refused to work on my car. And when they grow up I hope they develop a sense of humor. Also the waiting area has 3 metal high stools to sit on and every time they go back and forth ( which they do a lot) a deafening bell chimes which is very irritating when you have to sit on those hard, cold stools for an hour.

    12/12/2025 I was told the Auto Care Center on Parris Island…read moreGateway in Beaufort, SC was fair and honest, so I sent my daughter there to have her battery checked. Because she arrived late in the day, they asked her to leave the car overnight. The next morning they told her the battery was bad and quoted over $350 to replace it. She called Sam's Club in Bluffton--$140 with free installation. When she called the Auto Care Center back, they said she still owed $63 just for the battery test. Running late for work, she told me what happened, so I called the manager, Gary. When I questioned the $63 fee--especially when local auto parts stores test batteries for free--his response was, "I got to pay taxes." He repeated this instead of reconsidering the charge. Ladies, be aware before you take your car there.

    HAM Auto Repair

    HAM Auto Repair

    (3 reviews)

    They completed my repair quickly and at a reasonable price. Great people. Highly recommend.read more

    I brought my 2010 F-150 here because the brake warning light was coming on. I was charged for…read morediagnosis and ultimately had the brake booster and master cylinder replaced. I understand that they said they found a leaking master cylinder during the repair, and I'm not disputing that a legitimate leak needed to be addressed. My issue is that after spending a SIGNIFICANT amount of money on these repairs, the same warning light I originally brought the truck in for was still coming on during my drive home. The actual cause of the warning was later determined to be a valve that cost roughly $78. Once that was replaced, the problem was resolved. What frustrates me most is that the original diagnosis specifically involved a low-vacuum condition. I would have expected the relatively inexpensive components in the vacuum system to be properly tested and ruled out before replacing a much more expensive brake booster. I don't mind paying for necessary repairs, especially when it comes to brakes. What I do mind is paying for an expensive diagnosis and repair that did not correct the problem I originally brought the vehicle in for. I also had a separate issue during this visit involving my already-damaged truck key. The key sensor was taped together in a pouch which worked for me for over a year. Other shops (Kizer) took notice and navigated appropriately to start my truck. While the vehicle was in their possession, the key was damaged further to the point that I was told I needed to have a locksmith come to the shop. I ultimately still had to pay for the replacement key and programming before they could start the job, which added considerably to my frustration with the overall experience. Based on my experience, I would recommend getting a second opinion before authorizing major repairs here.

    O'Brien's Professional Auto Service - autorepair - Updated September 2026

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