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    Auto Glass Experience

    2.6 (5 reviews)

    Services - Auto Glass Experience

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    1 More Service

    Auto window replacement

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    (56 reviews)

    I had a chipped window "repaired". The technician spent 40 minutes or so repairing the wrong chip,…read morethat I didn't even notice was there. When I told him it was the wrong one he got very annoyed with me and "repaired" the correct chip magically in 10 minutes. Much to no surprise, the chipped cracked a few weeks later. THEY DON'T GIVE REFUNDS! They offer to take the repair price off of the price of a windshield replacement. which still cost more than Safelite. Do yourself a huge favor and just use Safelite. 0 stars if I could. Missy Preston (District Manager) I am patiently waiting your call.

    Truly the most unprofessional experience I have ever had at any service provider. I left the car…read morefirst thing in the morning and called to check on it at an appropriate time (2:30 p.m.) then check again at 3:45 to check on progress of the repair to my 2025 Audi Q7. The district manager was annoyed with me checking so to get me off the phone she said they were working on it then. I still had not heard anything at 4:30 and I knew they were going to close so I took an Uber to make sure I got it back the same day for a doctor's appointment the next morning. When I arrived, it was clear they had not been working on it as she indicated. She said they were "one the phone with recalibration" but the repairman told me himself he had just started. I asked the district manager for the regional manager's email or phone number. The district manager indicated she was not allowed to provider that information to me, than she had to send the message. I waited outside for the repairs to be completed. Once completed, I went inside to ask to test drive the car with the safety features. The district manager said they would not let me drive my car until I paid and blocked my car in with two other cars and opened my car doors for other to steal from it while she left it unattended as if I would drive off without paying. I had already paid 50% for Audi glass to ensure all of the safety features/warranty would be voided. I even offered for someone to ride with me to check it. I ended up having to contact the police and file a report about them. I also contacted corporate when the problem began so I really think she was just retaliating against me.

    Auto Glass Experience - autoglass - Updated June 2026

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