I requested a free quote on my cracked windshield. Reza replied to my request communicating with me…read morevia his iPhone to mine iPhone. He gave me the two options I requested either paying out of pocket -or using my car insurance and just paying my car deductible and my car insurance pays the remaining balance of everything that is involved. He stated my car insurance with State Farm is amazing as he seen other customers with higher deductible than $200. Reza took the time and efforts to researched based on his inquiries for my insurance policy number and we had a 3 way conference call with State Farm to file my new claim for this unexpected cracked windshield cause by last October 20, 2025 from our stormy windy weather which a tree branch fell on my windshield overnight when I discovered this the next morning commuting to my seasonal job. After Reza gathered all his paperwork and figured out the cost to me was broken down as total amount windshield, labor, and fixing the camera calibrations come out to $1,173. I pay $200 State Farm car Insurance pays about $973 Reza even volunteered to offer me an additional $50 discount. Therefore, my deductible decrease from $200 to $150 which is amazing and affordable. I shopped around with 10 other companies and prices are extremely higher as Reza's rivals only provided the customer's free quote w/out insurance and not including the ****fixing the camera calibrations*** which were extra fees. Overall, I've been in communication with Reza, the Proprietor of Auto Glass Experts. He said my windshield glass was ordered this morning and he will circle back tomorrow 2.4.26 on the status. I volunteer to give him an exceptional write review based on my customer experience here. Auto Glass Experts met up to their outstanding customer service satisfying my request, quality, and value so I don't break my bank account. Reza help me resolved my windshield issue. Do shop around the DMV area other customers reading my review,cause I shopped around for you already. Just go to Reza/Auto Glass Experts. Reza is the best in the DMV area. He even accommodates based on your work schedule as he;s mobile to go to your home or office to complete the work task.

Fast response and fair pricing. Will come to your address…read more Friendly service and quick install (20/30 mins). Highly recommended!

True Shield Auto Glass showed up at my house on time and was very quick, worked efficiently, and…read moreleft no debris behind. The price was exactly what was quote through Yelp and there was no up charging. Before leaving the care of the window was explained to me in detail. Should I ever need have a window/glass replacement need I will certainly call True Shield AutoGlass.

True Shield offered the best price for original equipment manufacturer (oem) that I wanted. Most…read moreothers offered only aftermarket products. I received a quick reply and estimate from Carlos who did a great job and completed the work quickly and timely. I personally highly recommend this company.

DO NOT USE THESE SCAMMERS! They replaced my windshield after scraping up and tearing the headliner…read morethen refused to fix it properly. The worst part is that the windshield now leaks like crazy and they have fallen off the face of the earth. I've left several voice mails and they refuse to return the call. They also bent the windshield wiper arm and I had to pay the dealer $300 to replace it. I believe they have dropped out of business but if not, DON'T USE THEM!

The worst job ever! The technician scraped the glue off the glass to remove the windshield and in…read moredoing so, scraped up the inside of the headliner so badly it can't be fixed without replacing the whole thing. Then, when I went through a car wash, it leaked like crazy across the top and at the place where the rear view mirror is attached. They refuse to take my call or call me back. My car is being badly damaged because of their terrible work. I have to pay for a replacement at $600. And they had the nerve to ask me for a tip! DON'T USE!!

On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

The Business Manger (Danny) freaked out since I didn't agree with them on issues they had. See…read moreresponse below. Do you really want service from anyone who reacts this way if an issue occurs on a job they haven't even been selected for? The response speaks for itself. Look at the other one star reviews, you'll find this isn't a one off.

I contacted them through yelp and they quoted a very reasonable price for replacing a…read morechipped/cracked windshield. Contacted them on a Saturday night and they scheduled me in for service on the following Monday. Very professional and very responsive.

Such a great experience with this company. They arrived early in the day which was perfect for my…read moreschedule and were extremely professional. If you want a company that pays attention to detail, are thoughtful, considerate, and prompt: these are your guys.

Overall it was a very smooth experience. The staff were very friendly. They were able to complete…read morethe project quickly and efficiently. The front windshield was done for a reasonable price.

This location seems to have a bunch of inexperienced installers. The job they did on the 2006…read moreLincoln Town Car was so bad, I'm not even going back to them for repairs on what they did. I would rather spend the money to have someone fix it correctly. While I was waiting, a lady came in and complained that it was her 3rd return visit because they had not properly fixed her windshield. Then a man came complaining that his new windshield was cracked when he picked up the car. I would recommend against using this location.

The best customer service from any auto service provider in the DMV. Armin was punctual, he went…read moreabove and beyond for me but I watched his interactions with others and he is kind to EVERYONE! My car needed a special windshield and they ordered it and installed within 24 hours. Exceptional customer service. He even saw my windshield wipers were broken and replaced them NO CHARGE. I'm telling you TOP TIER SERVICE. This is where you should go.

Do not go here! Armin at Zips replaced the windshield on my Ford Econoline van for $275. Great…read moreprice, right? Wrong! We noticed the van was leaking and water was coming in after the very next rainstorm. I called and tried to give them an opportunity to make it right. My father-in-law, who owns the van, took it into the shop and he got into an argument with Armin when he said the windshield wasn't replaced there and they refused to fix the leak. After producting sending them a copy of the invoice, they made an excuse that the vehicle's alignment was off and that the pinchweld was rusted. Well, if that was the case then why didn't they say something about that when they did the replacement and took my money? After the experience with my father-in-law, I tried multiple times trying to schedule an appointment for them to fix. They kept telling me the van had alignment and rust problems but they would take a look at it. However, after making several attempts at setting up appointments, Armin rescheduled three times. This is after I already took off work and made plans to bring the van in. Then he accuses me of threatening him for writing a negative review. I didn't threaten him. I just told him I planned to write a review. I'm done with this place. Save your money. Don't go here!

I noticed I had a few chips in my windshield and googled Windshield Repair.......Initially Safelite…read morecame up......I ended up looking further and found The Windshield Repairman and decided to go with him based on the reviews. What a great decision that was. Alan was kind, asked to see pictures of the damaged area and gave me a quote far below Safelite. He came the next day and fixed it all and gave me a full guarantee for the work. I HIGHLY RECOMMEND HIM. He is very professional, explained what he was doing and my windshield looks amazing. Thank you Alan!!!!!

I was referred by my car dealership when I got a chip in my windshield. When I called to inquire…read moreabout his services, Alan called back asking about the issues with my windshield. He was informative and polite. He was very communicative through the scheduling process and even called me the day before confirming my appointment time. Alan comes right to your home and completes the work in 20 minutes! I was so impressive with his experience, professionalism, and dedication to his craft. I would highly recommend Alan and the Windshield Repairman! Thank you, Alan!

I had Winners install their best Ceramic tint on my E350 sunroof. 15%. I can't believe how cool…read moremy car is after sitting in a sunny parking lot. I'm going back in this week to get the whole car done. Tint has come a long way.

Winners / Bob did an amazing job on my car. He was so patient and thorough with explaining the…read moreprocess and a pleasure to work with. I will be back and will be sending all my friends. My car looks amazing

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.