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    Zips Auto Glass

    4.2 (82 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 months ago

    Get pricing

    Response time

    1 day

    Response rate

    50%

    Services - Zips Auto Glass

    Auto repairs

    Auto windows and mirrors repair

    Zips Auto Glass Photos

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    Windshield replacement experience. We called to schedule, Armon bullied into scheduling on a morning which we had to leave for work at 12. Was told we would be the first one in the 9 to 12 block. He calls with an 1130 arrival time. Aggressively rescheduled to do it while my wife was at work. Showed up, tried to move the car to another lot without saying anything to my wife. She happened to come outside for a break to stop this. Replaced windshield, left 2 dents and a scratch on our hood. When we contacted them about it Armon lost his mind over the phone. Claimed that they have before pictures, I asked for them. 3 days later, we received a very hard to understand text that the gist was "I talked to my tech, we're right. We have pictures and sent them to the insurance" I reached back out to the insurance, they don't know what he's talking about.

    Camilo V.

    My car was broken into while on a long business trip. I come back home trying to relax and rest so the last thing I wanted to take care of was my car problems. I sent out a forum for a window repair service and these guys quickly responded & came to my house quickly & fixed thhe window wiithin thirty minutes it was insane. Thank you guys hopefully I won't need you again tho lol.

    Exterior of the shop

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    6 hours ago

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    1 year ago

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    Armin A.

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    1 month ago

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    2 years ago

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    1 year ago

    They did a great job on my Porsche Macan, windshield looks like factory and at a great price!

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    Armin A.

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    1 year ago

    Armand has incredible hospitality. So quick, efficient, great customer service. Highly recommend.

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    Armin A.

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    3 years ago

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    3 years ago

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    6 years ago

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    Armin A.

    Happy to know we've earned your confidence,

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    5 years ago

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    7 years ago

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    7 years ago

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    Armin A.

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    8 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    9 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    13 years ago

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    10 years ago

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    12 years ago

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    Page 1 of 3

    Ask the Community - Zips Auto Glass

    Review Highlights - Zips Auto Glass

    I do need to say if it wasn't for Mike being so prompt and easy to deal with I may have gone to another company.

    Mentioned in 10 reviews

    Read more highlights

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    (355 reviews)

    This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

    I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

    White Flint Auto Repair

    White Flint Auto Repair

    4.8
    (192 reviews)

    I found White Flint Auto Repair on Yelp and read their excellent reviews. I'm happy to say this is…read morea trustworthy place that charges very reasonably and is priced better than other repair shops in the Rockville area (yes I actually compared). I've had my oil change done here in under an hour and now I'm currently having a few filters replaced. I did a walk in around 9:36 AM today (essentially my only free day) which was nice since they really just accommodated based on my scheduling needs. I would recommend paying cash or debit card to prevent Any additionally charges using a credit card. Otherwise, I'm very happy with their customer service, affordability and honesty. Would definitely recommend to others and return for future car needs.

    WFA was started by Juan and ALWAYS provided honest, solid work. Since he sold it, I have lost…read morefaith. The last two times I brought my 2009 Honda CRV in I specifically asked, "Please do a total overall check and let me know what is needed so it well and safely." The last time it was in, just a month or so ago, I asked if all is well, it's good to go, etc. BUT this weekend we found one of the brake pads completely gone - having it towed to a different shop now. Per my ask, WFA should have seen the pad was low and let me know. That's what I asked for and, Juan, would ALWAYS tell me; "This needs to be done now or you've still got some time." The new owners just say you can't predict what's going to happen. Sure, but break pads?!?? That should be obvious. Will no longer be bringing any of our cars to WFA. A dynasty has been lost.

    Zips Auto Glass - autoglass - Updated June 2026

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